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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $10/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Amelie Towel Bar is rated 4.0 out of 5 by 69.
Rated 5 out of 5 by from Love my mirrors I bought two mirrors a month ago and I’m so glad I did! Love them
Date published: 2018-04-11
Rated 5 out of 5 by from Very Nice Mirrors Nice looking mirrors. However, the template that came with them does not match the dimensions of the actual mirror so do your own measurements before mounting the hardware. If you follow the template the mirror will not fit over the mounting brackets.
Date published: 2018-01-09
Rated 5 out of 5 by from Substantial and high quality This lovely mirror (we got two for over two sinks) makes my bathroom feel high end. It is high quality and we love it! Worth the money.
Date published: 2017-12-09
Rated 5 out of 5 by from Just what I wanted Just what I wanted, looks great in my powder room. Matches faucet
Date published: 2017-06-08
Rated 5 out of 5 by from A solid, substantial towel bar with gorgeous finish These towel bars feel more like a piece of art in our master bath. They are substantial in weight complete with a gorgeous finish. My husband appreciated the leveling adjustments built into the mounting hardware. Love the design, and with the polished nickel finish the quality is unmistakeable. Recommend without hesitation.
Date published: 2017-04-22
Rated 5 out of 5 by from Totally pleased Very substantisl, well packed and exactly as pictured.
Date published: 2017-03-11
Rated 5 out of 5 by from Stunning quality This whole Amelie collection is beautifully made. Super solid. You can feel just by touching it that it's not the "cheap stuff". I'm very pleased with my purchase!
Date published: 2017-03-08
Rated 5 out of 5 by from This product was exactly like the picture in the catalog , even better ! I am very pleased with the quality of this hook . It's the perfect accent! This is a lovely accent piece for any bathroom ! Wonderful quality at a great price! It's worth the purchase.
Date published: 2017-03-03
Rated 5 out of 5 by from Just what I needed! I bought this Towel Rack over a year ago and it was exactly what I was looking for. Attractive and space efficient: it easily holds 2 full size towels and 2 hand towels. I don't use the glass shelf but if needed, it would be sturdy enough to hold some lightweight items for the bath or shower. Our master bath is spacious but not HUGE so the size is perfect. I think this rack might get lost in a very large master bath or may get in the way in a small one. Assembly was easy enough for me to do on my own... and I am not terribly handy.
Date published: 2017-02-04
Rated 5 out of 5 by from Exactly what I wanted! Truly beautiful... a perfect addition to a bathroom renovation!
Date published: 2017-01-07
Rated 5 out of 5 by from Fabulous Nicely made. Strong joints and nice finishes. Would definitely buy again.
Date published: 2016-11-14
Rated 5 out of 5 by from Great mirror. Great basic mirror. I have had both sizes. I got a smaller size this year for a different bathroom and it is the perfect fit. Other size was too big as I was putting it in over a double sink. I did have to make an exchange which could have been a pain but Ballard Designs was very helpful and gracious during the return process.
Date published: 2016-09-02
Rated 5 out of 5 by from Excellent bath mirror(s) This pivot mirror is exceptional! It is not only wonderful to look at, but functional and of a high quality. It is a very heavy mirror and has a smooth pivot motion. We wanted a framed mirror that was, also, practical in a high moisture area and this fit the bill. We have two hung over our double vanity in the master bath suite.
Date published: 2016-06-27
Rated 5 out of 5 by from Beautiful Mirror This mirror was perfect for my powder room bath since the room has a high chair rail molding and I needed the mirror to hang lower to make it easier to see into. Great quality. Relatively easy to install.
Date published: 2015-07-31
Rated 5 out of 5 by from very classey design, durable, love it. Product is well designed, well made and works well; the spacing between each part of the hook is just right. Many others i saw are too small.
Date published: 2015-03-29
Rated 4 out of 5 by from Towel rack I like the product for the most part and it does serve its purpose. I needed a towel bar in my son’s bathroom and since we rent could not install anything. However I gave the product a four because it is not very sturdy.
Date published: 2019-09-14
Rated 4 out of 5 by from Amelie standing Tissue holder The tissue bar that the toilet paper goes on is very tight making it hard to replace toilet paper.
Date published: 2019-09-03
Rated 4 out of 5 by from Good product Very nice product Seems sturdy but the spring is A bit tight, making changing TP roll somewhat hard
Date published: 2019-06-24
Rated 4 out of 5 by from very sturdy This is very sturdy especially compared to flimsy ones that I have tried from bed bath and beyond in the past. The spring is pretty stiff which makes changing the toilet paper roll a little challenging. Overall its a great product!
Date published: 2019-04-11
Rated 4 out of 5 by from Mirror is beautiful, but mounting was difficult. We bought 3 of these mirrors when building our new home. They are beautiful, with beveled glass and very good looking polished nickel finish. They were very difficult to securely mount and one of the bolts (that are functional as well as decorative) was not machined with threads. I will say, however, that Ballard Customer Service/parts dept was just wonderful and quickly mailed replacement parts to us.
Date published: 2018-11-10
Rated 4 out of 5 by from Oil Rubbed Bronze is basically black I really like the mirror, but i am disappointed in the color. My bathroom is full of oil rubbed bronze from different vendors and they all generally match. But this oil rubbed bronze looks closer to black.
Date published: 2017-11-30
Rated 3 out of 5 by from Tissue Holder Like the style and all but the spring loaded tissue spinner is very tight and hard to pop on and off to change the toilet tissue roll.
Date published: 2020-05-09
Rated 3 out of 5 by from Difficult to change It’s difficult to the change the toilet paper roll and the post frequently needs tightened. It’s looks pretty though
Date published: 2019-11-05
Rated 3 out of 5 by from Toilet paper holder Its very nice but very difficult to put the paper on. Very stiff .
Date published: 2019-08-31
Rated 3 out of 5 by from Extremely Difficult! Although a very classy design, this product is very difficult to undo to put the toilet paper on. I've actually really hurt myself doing it. I would not recommend.
Date published: 2019-08-14
Rated 3 out of 5 by from Almost 4 stars I read the description of this product and it stated it was heavy and would not move. When it arrived I was disappointed in the weight of the base. It looks much nicer than the cheap ones you see everywhere. If it had a heavier base it would have been 5 stars.
Date published: 2019-05-26
Rated 3 out of 5 by from Nice look, poor design Looks great, however, the idiot that designed this decided to use an Allen wrench and not a flat head head screw for the tightener that holds the tp holder to the wall. This made installation EXTREMELY difficult when it should have been easy.
Date published: 2019-01-13
Rated 3 out of 5 by from Disappointed The finish on this tissue holder is very nice, just as expected. The problem is that it is not weighted enough at the bottom which makes is very wobbly. Overall, I expected more from a tissue stand at this price.
Date published: 2018-08-11
Rated 2 out of 5 by from Wished it was sturdier For the price, I was disappointed. Like other reviewers, I also had a really hard time changing the roll. The spring is way too tight! I ended up cutting the spring and it helped a bit. The stand is wobbly.
Date published: 2020-04-20
Rated 2 out of 5 by from Attractive but not substantial. I wish this piece was sturdier as a bump would dump it over. I was discouraged after assembling it and it seemed too complicated to send it back. It is being used in a guest bathroom, where it is not receiving much use. Thought for the price it would have a structurally stronger design.
Date published: 2019-05-22
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Product:FD127-Amelie Bath Collection

Amelie Towel Bar

Amelie Towel Ring

Amelie Tissue Holder

Amelie Double Hook

Amelie Rectangular Pivot Mirror

Amelie Standing Tissue Holder

Amelie Standing Towel Rack

Amelie Single Glass Bath Shelf