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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Amalfi Loveseat is rated 4.7 out of 5 by 9.
Rated 5 out of 5 by from Very pleased with this outdoor furniture I love the Amalfi love seat, chairs, and coffee table I purchased. They are very attractive and well-made and look great on my patio. They were also shipped quickly. One of the chairs arrived damaged, with the top crossbar cracked, and when I called Ballard customer service about it, the representative was courteous and helpful. The replacement arrived quickly. My only suggestion about the furniture would be that Ballard would offer a choice of more than one color of cushions. The beige color that is offered is pretty blah. How about a blue or a green?
Date published: 2015-06-19
Rated 5 out of 5 by from I love this loveseat. This love seat is sturdy and well designed. Its powder coated aluminum finish will never rust. Cheap outdoor furniture is usually powder coated steel, which does rust. The beige cushions which are included are well-constructed. Velcro tabs keep them in place. Lastly, the love seat comfortably seats 2, but it doesn't take up much space. Perfect for a small deck or patio.
Date published: 2014-07-04
Rated 5 out of 5 by from The Amalfi Collection We purchased almost the entire Amalfi collection for our backyard patio/pool area. We are exceedingly pleased with the quality and design of this set. They were relatively easy to assemble and are beautiful to look at. Many favorable comments from guests and most importantly we are delighted. Would not choose anything else. I also ordered the black/white stripe cushions to alternate and it all goes together beautifully.
Date published: 2014-05-31
Rated 5 out of 5 by from This product is finely detailed which makes it very appealing. I have only had the furniture for less than a month but it is exactly what I wanted for a very small section of my deck. It looks beautiful and seems to be well built. The cushions are bland and I am certain I will order the more interesting ones. Ballard should allow customers to select a more colorful cushion for the seats.
Date published: 2013-07-11
Rated 5 out of 5 by from Year two and still looks great Beautiful patio piece. Cushions have held up for year two. Very comfortable and good size for patio area.
Date published: 2013-05-11
Rated 5 out of 5 by from This product looks great on our deck! After searching for cast aluminum patio furniture at several top stores in our area it was ultimately Ballard Designs that had the best looking pieces for the best price. Last month we bought the loveseat, the matching chair, and round table to complement our existing dining set (wrought iron) and our deck now looks so stylish! The loveseat came assembled which was wonderful. The standard cushions that come with the loveseat are a great neutral color and would go with any color throw pillows (I did lime green). Hoping that it stands up to the elements (we will likely cover it in winter).
Date published: 2012-07-05
Rated 5 out of 5 by from Love it! I bought this as well as two lounge chairs. The furniture shipped promptly & arrived beautifully packed. No need to worry about it getting dinged up in shipping. No assembly required either -- just need to unpack it. Cushions & furniture are very comfortable. Very pleased all the way around!
Date published: 2011-05-15
Rated 4 out of 5 by from Pleased with our Amalfi purchase We recently had a roof constructed over our deck and wanted new lounge furniture to replace our old table, chairs, & umbrella. Because our deck isn't that large, a sectional or even a sofa would have been too large. We priced quite a bit of outdoor furniture and kept coming back to Ballard as it seemed to have a great combination of looks, size, & reasonable prices. Like others, we were very nervous about ordering furniture on-line, but felt there were enough positive reviews to justify our purchase. We ordered the loveseat, 2 chairs, an ottoman, coffee table and end table. Shipping was quick and packaging was excellent. Overall, we are very happy with this furniture. We love the Amalfi frame and styling. It looks high end, is sturdy, but not too heavy, and is well-made. 5 stars! The cushions are ok. They are well-made, but pretty firm. Also, the fabric is fairly coarse to the touch. Having a few cushier and softer throw pillows -purchased elsewhere- helps. Also, we would prefer to be able to choose our cushion color. The Amalfi collection comes with medium tan/camel cushions. Our first choice would have been something a bit lighter. Unfortunately, Ballard photographs many of it's furniture collections in the catalog using fabrics which are not the "standard" ones you actually get with the frames. There are only tiny thumbnail pictures --undecorated with no pillows-- to show you what the "real" furniture looks like. As a result, it is difficult to get a feel for the overall look of the furniture and what color pillows or rug might work. Very frustrating! But, overall, we are happy and would recommend this furniture to others.
Date published: 2014-10-06
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