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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Allister Counter Stool is rated 4.8 out of 5 by 292.
Rated 5 out of 5 by from Beautiful stools. Highly recommend! Sturdy, stylish, and high-quality. I was looking for this particular brassy tone in the metal structure of a stool, and I couldn’t find it anywhere until I came across those beauties. They fit perfectly in my modern style apartment.
Date published: 2021-03-14
Rated 5 out of 5 by from Allister Counter Stools These stools are beautiful and they are comfortable.
Date published: 2021-03-05
Rated 5 out of 5 by from Beautiful and comfy! The gold is perfect and not too gold and the linen is the perfect neutral! The seat is spacious and comfy too!
Date published: 2021-03-04
Rated 5 out of 5 by from Beautiful and comfy! Love these stools. I sit in them all day long while working from home and they’re great! However, the cushion doesn’t “bounce back” after all day/all week sitting, so will be looking for a replacement once I’m no longer working from home.
Date published: 2021-03-04
Rated 5 out of 5 by from Allister counter stool These stools are beautiful and the perfect neutral for any space!
Date published: 2021-03-04
Rated 5 out of 5 by from Gorgeous and modern Gorgeous and modern. Very well made and they came fully assembled!
Date published: 2021-03-04
Rated 5 out of 5 by from Well made comfortable stools Got them in natural fabric color. They look great! Comfortable. I get so many compliments. I had to take plastic sliders off bottom and put felt bc they wouldn’t slide perfectly on my wood floors.
Date published: 2021-03-04
Rated 5 out of 5 by from Great Counter Height Stools Really love these stools. They are beautiful, sturdy and comfortable. My husband who does not like to sit on stools finds them very comfortable and since they are counter height they are easy to get on.
Date published: 2021-03-04
Rated 5 out of 5 by from Love these stools Gold matches kitchen hardware perfectly. Love these stools.
Date published: 2021-03-04
Rated 5 out of 5 by from Allister Counter Seats I Luv Everything about these counter seats! Perfect height Look & comfortable!
Date published: 2021-03-04
Rated 5 out of 5 by from We love them! We love them. The service was wonderful at the store as well.
Date published: 2021-03-04
Rated 5 out of 5 by from Totally the Best! I fell in love with this chair the 1st time I saw it and designed my kitchen around them
Date published: 2021-03-03
Rated 5 out of 5 by from Elegant stools Very nice stools that bring a touch of elegance to our open kitchen/dining room. I bought the natural linen to coordinate with other furniture. But these would be so cute in a print. Almost wish I'd bought a print. They are very comfortable.
Date published: 2021-02-27
Rated 5 out of 5 by from Beautiful stools! Love these stools! They are the perfect shade of gold and very comfortable!
Date published: 2021-02-23
Rated 5 out of 5 by from Love! These were delivered in 5 days, packaged perfectly, didn't need any assembly and they are nicer quality and more comfortable than any chairs that we spent hours looking for in furniture stores.
Date published: 2021-02-13
Rated 5 out of 5 by from Beautiful Beautiful and comfortable. These stools for modern sleek and comfortable.
Date published: 2021-01-23
Rated 5 out of 5 by from Beautiful! These came very well packed and completely built! They are gorgeous and make my island look like something out of a magazine. I highly recommend.
Date published: 2021-01-13
Rated 5 out of 5 by from Classy chairs Beautiful and solid chairs. The gold is not too bright, it looks classy.
Date published: 2021-01-13
Rated 5 out of 5 by from Stylish meets comfort!! These stools look amazing in my new kitchen! The gold is soft and looks beautiful with my black and champagne gold light fixtures. The cushions are very comfortable and even have removable covers that can be washed. I am very happy with my purchase!
Date published: 2021-01-08
Rated 5 out of 5 by from Love these stools These stools are so classy and sturdy. They make a great addition to our kitchen.
Date published: 2021-01-04
Rated 5 out of 5 by from Excellent Bar Stool Better than expected very study chair love the coloring
Date published: 2020-12-30
Rated 5 out of 5 by from Great bar stools Sleek, comfortable and contemporary. Highly recommend.
Date published: 2020-11-12
Rated 5 out of 5 by from The perfect stool choice for our space We absolutely love these counter stools. They are just the right look and offer comfortable seating. These stools are made well, sturdy and are still visually light. They were a great value all around.
Date published: 2020-10-14
Rated 5 out of 5 by from Worth the investment These counter stools get comments from everyone. They are comfortable, the seats can be removed if needed, they are study and the packing was incredible. We love that it is a subdued brass, not overly shiny.
Date published: 2020-10-13
Rated 5 out of 5 by from Recommend! Good quality, sturdy, comfortable, attractive. Definitely recommend.
Date published: 2020-10-13
Rated 5 out of 5 by from Love love love! My hubby and I are building a house and I wanted to start shopping early for the perfect counter stools! I wanted something classy and contemporary that will complete my kitchen, something with clean lines and these stools were IT! They are well made and will look gorgeous in my new kitchen. I can’t wait to use them! The gold color is simply gorgeous! So happy I found these!
Date published: 2020-10-11
Rated 5 out of 5 by from Adds some flair These chairs are beautiful! We were ready to replace our old ones and these add a contemporary flare without being too over the top. We love them! We have gold hardware in our kitchen and lights above our island so it works great - love them!
Date published: 2020-10-10
Rated 5 out of 5 by from Perfect chair Love, love these chairs! Very comfortable, I get so many compliments on their style. Great purchase!
Date published: 2020-10-09
Rated 5 out of 5 by from Love Perfect! They beautiful and comfortable. Much sturdier than our old ones.
Date published: 2020-10-05
Rated 5 out of 5 by from amazing quality and beautiful look these are worth every penny! they come assembled and are a really great mix of farmhouse modern! I sprayed the cushions to protect them, haven't had a spill yet so not sure about the clean up. But i loved these so much I ordered the chair version for my dinning room.
Date published: 2020-09-22
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Product:UT140-Allister Counter Stool