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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Some bulky or heavy items have an additional $20-$40/item oversized handling fee.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $350.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $20-$40/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $40/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $35 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4hour window for your delivery. When scheduling, share any restrictions or special circumstances that could impact your delivery. This includes, but is not limited to, narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs and service elevator restrictions. It's important to ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.

What to expect for Delivery

On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.

Accepting your Delivery

Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.

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Adirondack Hanging Basket is rated 4.8 out of 5 by 672.
Rated 5 out of 5 by from Worth it! Sturdy and Beauty This basket is extremely well made. Very sturdy. Very roomy. I hung it on my front door. Will be so simple to change out the floral stems as the seasons change.
Date published: 2021-04-13
Rated 5 out of 5 by from This basket invites you in! I love it. So versatile, all you have to do is change the flowers.
Date published: 2021-04-09
Rated 5 out of 5 by from Adirdondack Hanging Basket Well made. Solid construction. Looks beautiful on our covered porch. A statement piece.
Date published: 2021-04-09
Rated 5 out of 5 by from Perfect! The adirondack hanging basket is exactly what I was looking for. The size is perfect for my front door and the quality of the basket is excellent!
Date published: 2021-04-06
Rated 5 out of 5 by from Adirondack basket Beautiful, well made! This basket is large, sturdy and I definitely would recommend this purchase!
Date published: 2021-04-05
Rated 5 out of 5 by from She loves it! Got this for my wife’s birthday! Going to be hard to follow up next year. Nice quality; smooth, consistent finish; good size. Really makes a statement on the front door.
Date published: 2021-04-03
Rated 5 out of 5 by from Perfect Front Door Decor Our home sits far back from the road so I needed something substantial for it to be visable and make a statement from far away. This basket is exactly that!
Date published: 2021-03-30
Rated 5 out of 5 by from Gorgeous baskets These baskets are gorgeous! They are filled with pink peoneys and white hydrangea and they look stunning!
Date published: 2021-03-27
Rated 5 out of 5 by from Door basket Always wanted one of these door baskets! I do love it. I can change the contents whenever I choose for different seasons. Looks great!
Date published: 2021-03-22
Rated 5 out of 5 by from Great! Great! Love these baskets. Very versatile. Using on my front door. Looks wonderful
Date published: 2021-03-22
Rated 5 out of 5 by from Rustic Accent Had wanted to purchase this item for some time and so when it was on sale I ordered it to give to my son for his townhouse at Hilton Head and it is perfect and is currently displayed in the entryway..
Date published: 2021-03-15
Rated 5 out of 5 by from Adirondack Hanging Basket Adirondack hanging basket was a gift . She loved it . It is the perfect size to hang on a door
Date published: 2021-03-14
Rated 5 out of 5 by from Almost Heaven Basket Versatile, sturdy outdoor display basket...withstands even West Virginia winters! Getting ready to gather spring flowers assortment with ribbons!
Date published: 2021-03-14
Rated 5 out of 5 by from Amazing Front Door Transformation This basket is just beautiful filled with anything you want! It is stunning on your front door on a wall or anywhere. It commands attention and will provide you warmth and beauty every time you look at it!
Date published: 2021-03-09
Rated 5 out of 5 by from Great basket! I’ve been wanting this basket and waited until it was on sale, but I have to say it is so wonderful I would have purchased it at regular cost even! Sturdy, great shape! I found some beautiful faux flowers to dress it up and hung on my front door. I’ve gotten so many compliments!
Date published: 2021-03-06
Rated 5 out of 5 by from Adirondack hanging basket It is a lovely basket and it can be used in a lot of different ways. I will use it on my front door for Spring and then bring it inside for a wall design. You will not be disappointed purchasing it.
Date published: 2021-03-05
Rated 5 out of 5 by from Beautiful & high quality Looks stunning on my front door! Sturdy with a large opening. Outdoors, best in protected areas.
Date published: 2021-03-05
Rated 5 out of 5 by from Adirondack Basket It’s absolutely beautiful. It’s sturdy and well constructed, although it’s bigger than I expected.
Date published: 2021-03-05
Rated 5 out of 5 by from Hanging Basket It Beautiful, Strong and durable with leather scraps
Date published: 2021-03-05
Rated 5 out of 5 by from Good purchase So pretty and I am enjoying changing the filler with the seasons. It makes decorating my front door easy.
Date published: 2021-03-04
Rated 5 out of 5 by from European elegance Very well made basket. Gorgeous investment very substantial in size.
Date published: 2021-03-04
Rated 5 out of 5 by from Hanging Basket I decided to use it indoors. I didn’t have an overhang to keep it dry. I prefer the leather strapping not to weather outside.
Date published: 2021-03-04
Rated 5 out of 5 by from Decorative basket Beautiful spring, summer, winter, fall on outside or inside your home.
Date published: 2021-03-04
Rated 5 out of 5 by from Adirondack Hanging Basket This basket is gorgeous and well made. It is just as pictured. I am very pleased with this purchase.
Date published: 2021-03-03
Rated 5 out of 5 by from Beautiful Basket & Well Made I purchased the Adirondack Basket for my front door spring project.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Basket This is a well constructed basket that looks beautiful hanging on my front door. It's unique which is another thing I loved about it. I bought two; one for my front door and one to put by the fireplace since it also stands on its own. Highly recommend
Date published: 2021-02-22
Rated 5 out of 5 by from Gorgeous I bought one a few months ago, and it’s so beautiful I just bought another. Warm, classic, and elegant. No kitschy decorations for my abode. Buy two!
Date published: 2021-01-30
Rated 5 out of 5 by from Hanging basket Beautiful basket, perfect for year round floral arrangements!
Date published: 2021-01-12
Rated 5 out of 5 by from Beautiful Adirondack Basket! I just love this basket! It looks great hanging on my outside door. It is really well made.
Date published: 2021-01-05
Rated 5 out of 5 by from Stunning and well made! Love the basket, larger than I though it would be, heavier too... after arranging.
Date published: 2021-01-03
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