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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Shipping

This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.

Express Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" option near the Add to Cart button on the product page.
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Acrylic Single Rod Hardware Set is rated 3.4 out of 5 by 12.
Rated 5 out of 5 by from No complaints I have no complaints. Nothing but compliments from guest. Always surprised with acrylic rods. I love to be unique. These set the bar. Im 71 years of age and installed them myself. Enjoy.
Date published: 2018-03-27
Rated 5 out of 5 by from Acrylic Rods are so worth it I wasn't expecting much based on some other reviews, but I thought it was a great item, especially for the price point. No trouble installing and definitely not bowed.
Date published: 2018-03-26
Rated 5 out of 5 by from Love! I love these drapery rods! Just installed them a couple weeks ago and had no issues. I just wish they came in more options as far as length - would love to have this in an 88"!
Date published: 2017-10-13
Rated 5 out of 5 by from Love these rods! I had no problems installing these rods or the quality of the acrylic. They sat in the box for a year before I was able to put them up, and they were in perfect shape. The only issue I had was that some of the polished brass finials were not cleanly machined, so getting them on was a little bit tough, but when they needed to be removed, they had scratched the pole. The scratches can't been seen when the finial is on all of the way, but the machining could be better. Also, thrilled they have a double rod series now, however the second rod should also be clear and not whatever metal finish you choose.
Date published: 2017-03-26
Rated 5 out of 5 by from Beautiful & well made I purchased two rods in polished nickel and I am pleasantly surprised at the good quality of these rods. They arrived to my home quickly and in perfect condition, wrapped in cellophane. Both rods had very slight bows, but the rods leveled out straight once they were hung on the hardware and the drapes hung off of them. Another reviewer mentioned hers had dirty debris all over them that could only be removed with acrylic cleaner, but mine arrived shiny and very clean. They are a beautiful updated look for a very good price. I only wish they had larger size options.
Date published: 2017-03-08
Rated 5 out of 5 by from Beautiful Beautiful, well-made and easy to install. Adds the perfect amount of drama with brass but still airy.
Date published: 2017-01-27
Rated 3 out of 5 by from Good Buy, if you get them brand new... I bought four of these, two at a time. They look great when brand new. On my second order, I was sent one where the acrylic was scratched, bowed, brass discolored, and clearly returned by another customer because the protective film was missing. Instead of returning, as Ballard offered for me to do and ship me a new one (if in stock, a big IF I might add), I decided to keep and accept a small discount in return, because I had paid someone to install and was preparing for a dinner party in the next two days; these took more than two months to receive in the first place. So I'm disappointed as I need to purchase more for the rest of my rooms and I'm afraid they will be sub-par. I would expect premium quality as they are pretty expensive for a single rod.
Date published: 2018-03-07
Rated 2 out of 5 by from Not quite right... Was so very sad this curtain rod did not work out because the price and convenience were 5 stars!!! I ordered the polished nickel hardware which looked nothing like all of the polished nickel fixtures i have in my house. Not shiny--not really polished. In fact, it looked just like my stainless steel fridge. The acrylic rod was in fine condition, but would have looked better a little longer. Not the look I was wanting, so everything went back.
Date published: 2017-04-11
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Product:DH086-Acrylic Single Rod Hardware Set