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Ballard offers free swatches. Shipping and Processing fees apply. See the real swatches in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Standard Shipping

Smaller items are shipped via standard ground service. In-stock items will generally arrive in 3-7 business days.

Please note: Items ordered at the same time may not be delivered together. Allow three additional days if your order includes personalized items.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4 pm EST are shipped the same day.

Expedited Delivery Charges (for orders under 10 lbs.)

  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional

For expedited delivery items over 10 lbs., additional charges will be reflected at checkout.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.

Weekend or After Hours Delivery freight (LARGE) items

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

International Shipping

View more information on International Shipping

Can I pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.

*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.

Click Here for more information about our Ship to Store delivery program.

Truck Delivery

Larger items are delivered via a truck delivery partner and will generally be available for delivery 2-3 weeks after shipping.

Please note: We provide two options for Truck delivery service, Threshold and In-Home. See below for specifics.

All items delivered by Truck Delivery- Threshold will be charged an additional freight delivery fee of $35/item. You may upgrade your delivery experience to our In-Home Truck Delivery at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery information below.

Threshold Truck Delivery

Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice. If the home is a multi-dwelling building, the items will be delivered inside the residence. No assembly is included. Packaging removal is available by upgrading to “In-Home” Truck Delivery. Please note: All items delivered by Threshold Truck Delivery will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Truck Delivery service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Truck Delivery below.

In-Home Truck Delivery Recommended

On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery. Some items only ship via In-Home Truck Delivery. With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed. Assembly is not included.

Truck Delivery Scheduling

After your items have shipped, you will be contacted by our delivery partner to schedule a day for your delivery.

When scheduling, share any restrictions or special circumstances. This includes, but is not limited to narrow roads, restricted delivery times, gated entrances, proof of insurance requirements, multiple flights of stairs, and service elevator restrictions. Ensure your items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners.

What to expect for Delivery

The day before your delivery, you will receive a call with your four-hour delivery window. Our delivery partner will call you approximately 30 minutes prior to arriving at your home. Please prepare by clearing pathways and removing any fragile items that could be damaged during the delivery. Our delivery partner is unable to move any existing furniture.

Accepting your Delivery

If you observe an imperfection, note it when signing the delivery paperwork and either refuse the item or contact us for resolution by calling Customer Service at 1-800-367-2775 or the store where you made your purchase.

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Tuscan Return Office Group - Large is rated 4.1 out of 5 by 55.
Rated 5 out of 5 by from Beautiful desk I purchased the Tuscan Return desk and bookshelves in the Cream color. Delivery and set up was very easy, came almost completely assembled exept for the desk. Definately need 2 people to set that up. Highly recomend buying a glass top as the wood and paint very pourous but I still love it.
Date published: 2015-10-12
Rated 5 out of 5 by from Beautiful Set We have had this office furniture for approx. 2 weeks and we absolutely love it. We ordered the cream color and also had a glass top custom cut to fit the top of the desk to protect the wood. It is very well made and actually looks like built in custom furniture. Most of the pieces come built but you have to put the desk together. We had an experienced person put it together for us and it was worth it. The book case and two hutches needed to be anchored to the wall (anchor wire included) If you are handy, it is easy enough to put together, the instructions were very easy to follow. We are so pleased with how beautiful our home office looks now. It functions very well with two people working together, the desk has a lot of room to spread out paperwork and both view the computer monitor.
Date published: 2015-10-05
Rated 5 out of 5 by from Beautiful desk My husband and I are so pleased that we opted for this group. We bought the group, as well as two bookshelves for either side. We had a large room to fill, and it certainly did so! The quality is more than we had hoped for and it looks beautiful in our home office. We were overwhelmed by the number of boxes, but were pleasantly surprised that everything came assembled for the most part. Very pleased with our purchase!!
Date published: 2015-07-02
Rated 5 out of 5 by from Stunning A beautiful & functional. Even more beautiful in person. I would highly recommend.
Date published: 2015-06-27
Rated 5 out of 5 by from Wonderful group We looked at several types of office furniture and settled on this group. We are so glad!! This is quality furniture, finished beautifully and working wonderfully. We did get a glass top for the return which I recommend due to the softness of the wood in the top, but we have had no problems at all with the set. We love walking into the office and working in the office. It is very functional and we finally have a place for everything. What a wonderful group!
Date published: 2015-04-15
Rated 5 out of 5 by from Great Product After searching for a desk for our home office, we finally "splurged" and spent the money on this one. We ordered the white one and it came in fast and in great condition! It is very high quality- strong and stable. Love it!
Date published: 2015-03-07
Rated 5 out of 5 by from Beautiful set, high quality, just as shows This is a beautiful office set, of high quality and even has lighting inside the hutch cabinets. Would recommend.
Date published: 2014-08-21
Rated 5 out of 5 by from The product was every thing I was hoping for The Tuscan office furniture is really very nice. The workmanship and finish is well done and everything fit together. I would recommend this furniture to anyone looking for a great value.
Date published: 2014-06-30
Rated 5 out of 5 by from Exactly what I envisioned for my office! After looking at this office group for several months, I purchased it in January 2013. The quality is fantastic and it's very well made. In addition, I bought 3 console file cabinets for more storage. The consoles round out the office. I did purchase glass for the top of the consoles and for the desk, as the wood does scratch easily. The cabinet lighting adds a beautiful touch as do the glass shelves. The entire grouping makes paying bills actually enjoyable!!!
Date published: 2013-08-13
Rated 5 out of 5 by from Good Product Well built and the in home delivery was professional. Easy to assemble too, since they are pretty much complete when they arrive. Looks very nice and works well for 2 people sharing an office space.
Date published: 2013-05-05
Rated 5 out of 5 by from Great desk for 2 people! We are very pleased with the quality and price of the Tuscan office group. We use this desk on both sides (hubby/wife) or when kids have homework. The delivery team was outstanding and even though a part was missing, they quickly shipped it to us (customer service was very professional, love talking to a "real" person for help). Received many complements on the set. I will purchase from Ballard again in the future!
Date published: 2013-03-02
Rated 5 out of 5 by from Very nice. I have to say I really like this set. I bought it because both my husband and I can sit and work at it at the same time. It has lots of storage for the things you use all the time. And, it has the nice glass cabinets to display the things you love and can't find another place for. The quality is very nice for the price. I bought the Tuscan brown set which is a darker cherry like finish. (As nice as Ballard Design furniture is, and I do have several pieces, do not buy the Kingston chairs to go with it. They are terribly uncomfortable!)
Date published: 2012-11-25
Rated 5 out of 5 by from Love it! The only thing I would change is the opening where the chair slides in I just wish it were a bit wider. You feel a little confined when sitting scooted all the way in.
Date published: 2012-10-06
Rated 5 out of 5 by from Love the look and well made First time ordering furniture from Ballard Designs. Could not be more pleased. Pieces look great, are well made, and delivery went very smoothly. I will definitely order again.
Date published: 2012-09-14
Rated 5 out of 5 by from So pretty! I love this set! I got the off-white and it is so feminine yet also fully functional and professional. I agree with the earlier suggestion to get a piece of glass cut for the desktop. My office walls are painted Northhampton Putty. I got Ballard's Lauren rug for the room, and covered a chair in Ballard's cheetah fabric. I now have the prettiest home office in town!
Date published: 2012-09-03
Rated 5 out of 5 by from Great office furniture This is very lovely, classy furniture. I had my eye on it for a while and I'm so glad I ordered it. It's perfect for our room. If there was anything I wish was different, I wish it also had a drawer on the second side of the desk return.
Date published: 2012-09-02
Rated 4 out of 5 by from Great Storage and Custom Look! After months of research and debate, we finally pulled the trigger on the Tuscan Office group with return. This is a collection of furniture I have saved on my Pinterest boards multiple times! We were fortunate that the large return plus 2 bookcases fit on our office wall perfectly! It's as though it was made specifically for our room. I chose the black finish and it is beautiful...when it is clean! It does show dust and fingerprints so if that is something that would bother you, be aware ahead of time. I clean this daily. We went back and forth on adding the glass desk top, we should have done it. Regular daily use does leave scratches in the finish. Also be aware of your desk chair arm height. If you have an over zealous person pulling up to the desk to work, it will leave marks in the wood. Overall, we are very pleased with this purchase and would absolutely buy it again. The design is very custom looking, the pieces fit together seamlessly. There is plenty of storage in the file drawers, as well as the desk return. I like the open shelves on one side and the closed drawers on the other. The lighted display cabinets are wonderful for decorations and accessories.
Date published: 2019-05-23
Rated 4 out of 5 by from Inspect carefully The large office group in cream was set to be delivered today. After reading past reviews, I knew to inspect each piece carefully. The first, and only, piece unwrapped was 1 of the 2 filing cabinets. The bottom drawer simply would not open, even with the delivery guy attempting to do so. Sadly, I had to refuse delivery. BD customer service handled my phone call and the exchange process well. The next available delivery window is early May. I will adjust my review upon receipt of its replacement.
Date published: 2019-04-17
Rated 4 out of 5 by from Beautiful and sturdy It was missing the directions of how to put together. I went off of memory of previous furniture and when I screwed in the screw that was provided with the Allen wrench it came all the way through the desk. Two spots.
Date published: 2018-02-23
Rated 4 out of 5 by from This is a beautiful desk set. I love the look of the desk and hutches but they are not very sturdy. We had to order a glass top to keep the top of the desk from being scratched or dented. One of the shelves came broken and I had a very difficult time trying to get it replaced, the customer service representatives didn't know how to replace a removable self. And I still have not received the shelf in the mail.
Date published: 2017-04-25
Rated 4 out of 5 by from Nice Office Furniture I wanted this office collection for over a year, but hesitated because of the price. I looked at just about every place that sells office furniture and this was by far my favorite so I finally ordered it. When it was delivered there were dark spots on the desk return piece. I rejected the order and they replaced the damaged piece, but it took another 2 weeks. Other reviews commented on having issues with assembly, but I thought it was extremely easy to put together. Assembly only involved connecting the large pieces. I will be getting a glass top like others recommended for the desk because I can see how it could easily be damaged. It would be great if Ballard offered the glass top as an add-on to this set. I'm nervous to set anything on the top because I don't want to damage the paint. I give it 4 stars because I do notice some areas were the paint job is not the best and for the price you'd hope that it would be perfect. I've only had it for a week, but it seems to be quality furniture. It looks great and is very functional!
Date published: 2016-10-03
Rated 4 out of 5 by from Very good quality I love the color of my gray furniture and the quality seems very nice. My office is now, very well organized! I was disappointed to find that the edges of desk top, lateral file top, hutch, etc. seems to easily flake paint off. I think it should have a better top/seal coat. Also would have been nice to have a paint pen or paint touch up kit for these small areas and future "dings". I was surprised to find that the partner desk only has drawers on one side. The photo in the magazine shows the drawer side so I made the assumption that there would be drawers on the other side as well....only a cubby with a shelf. Overall, I am very pleased with my purchase.
Date published: 2016-06-09
Rated 4 out of 5 by from Pretty, functional set My husband and I received our tuscan return office group in dark gray last week. I have to agree with all of the positive things said in the reviews, especially: highly functional space for two people to work from and looks very nice. Definitely happy we got this one. I also want to reiterate a few cautions from previous reviews that I wish I would have payed closer attention to. The biggest one being the screw that attaches the drawers/end of the desk to the desktop. We also experienced the nail going too far and creating a bubble and crack on top of the brand new desktop! We did have a glass top cut for the desktop, so it hides it a bit, but what a bummer and poor design. Send shorter screws or something! The drawers under the hutch have a really loud click when they open and close. I'm hoping a little WD-40 or something might help this. Also, the magnetic hutch doors are extremely magnetic! I'm hoping this somehow loosens up over time as well. The holes mentioned in the instructions for attaching the hutch to the drawers didn't exist, but were easy enough for my husband to create by hand. Lastly, I wish I could get my hands on the matching gray paint as there are a few very small nicks in the paint here and there and I'm sure more will occur over time. Oh and the number and size of the boxes are overwhelming and quite large, but a special bulk trash pickup from the city took care of the disposal.
Date published: 2016-02-28
Rated 4 out of 5 by from Nice product, some issues For the amount of money we spent, the time we waited, I was a bit disappointed to find the following: One of the shelf units was not 'finished'. It's rough, as in they forgot to put the gloss cover. The other matching side is just fine. The screw to attach the shelf unit part of the desk return hole was too big and therefore we were unable to secure using the bolt/screw. The other bolt/screw went in "too far" but we caught it just in time so it didn't break through the desk top. We did not call to return anything because we waited so long we just wanted to get our home office put together and we figured we could 'live with' the issues. It is very nice and looks very nice. We ordered the glass top from a local glass company. It scratched the desk top so be extra careful when placing and don't move the glass at all or be extra careful. Again, all things we choose to live with. Once we have all our items placed we won't notice the 'issues'. To Ballard Designs, I recommend a triple check of product before it leaves your warehouse. Ours was on backorder for a long time and maybe that's why we have the issues we have.
Date published: 2016-01-15
Rated 4 out of 5 by from Very nice office furniture. Hard wood, looks expensive. Goes together relatively easy, looks nice. It is not "fine" furniture, but the price would be much higher if it was. Good quality for the money. Satisfied customer. Delivery was right on time, very nice service.
Date published: 2015-10-28
Rated 4 out of 5 by from We love it! We love our Tuscan Return Office Group. It fits perfectly in our shared home office. My only concern is our child left something sticky on the desk and it ate through the paint. We will be trying to repaint it ourselves in the near future.
Date published: 2015-05-27
Rated 4 out of 5 by from Good quality, but not clear instructions We really enjoy our new desk. Although, as we assembled the pieces after delivery we found that the instructions were not clear about NOT tightening the bolts too tight. While attaching the table top, one of the bolts pushed up and made a bubble on the top. UGH! Such a beautiful piece with an eye soar right on the top. I am in the process of working with Ballard to see if they can send a replacement.
Date published: 2015-04-09
Rated 4 out of 5 by from Looks very nice but has a few quirks First the good: My husband and I LOVE the double sided desk, it's fantastic. The furniture fits the room perfectly and we think the touch lights inside the cabinet are such a neat feature. Now the quirky: The drawers don't seat perfectly and are not very smooth when opening or closing. The finish on the furniture is "distressed" but it just looks like someone took a razor to certain pre-determined spots (they are in the same location on every piece) and cut a bit of the wood away, exposing bright unpainted pine(?) wood. I thought it was just the lighting in the pictures online and may not have purchased if I knew it was a "style". And the bad: We did have to assemble parts and when we tightened (hand tightened) the bolts of the bookshelf into the bottom of the desktop, the screw went too far and came up through the top of the desk. Not cool. Finally, a recommendation: Spend the extra money and have a glass company cut a piece for the top of the desk. This way, you don't have to worry about writing on top of it or scratching the finish. We think it was well worth the little extra AND it helped to cover up the split caused by the bookshelf screw.
Date published: 2014-07-10
Rated 4 out of 5 by from love the set We got the entire return desk set, and love it in our new office! The only thing is the top of the desk is soft, so it scratches easily. Be aware of that. We have already learned that, and are going to buy a piece of glass for the top.
Date published: 2014-05-16
Rated 4 out of 5 by from Overall Good Buy This desk set is beautiful. Please note that it is, as described, a cream color. Therefore, approach with caution if you have a lot of white trim in the room, as the desk will be a noticeably different color. Overall, the desk is very pretty and arrived in good shape. Based on other reviews, we immediately got a piece of glass cut for the surface of the desk, as the paint does seem to chip easily. Assembly was relatively easy with two people. However, note that the hardware for the filing cabinets is taped under the cabinet - which (a) makes it hard to find and (b) makes it somewhat difficult to retrieve.
Date published: 2014-02-27
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Product:MO303-Tuscan Return Office Group - Large