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Contact Us

Orders

(Available 24 hrs a day 7 days a week)
1-800-536-7551
custserv@ballarddesigns.net

Fax: 1-800-989-4510

Ballard Designs
Order Department
5568 West Chester Road West Chester, OH 45069

Customer Service

1-800-536-7551
custserv@ballarddesigns.net

Vice President of Customer Care
Lisa Barnes

Ballard Designs President
Ryan McKelvey

The Executive team can only respond to emails regarding customer service. For other emails regarding other topics and a quick reply, please select the appropriate contact below.

Public Relations & Charity Requests

publicrelations@ballarddesigns.net

Store Locator

We have several Ballard Designs stores across the country. Visit the store locator to get address, hours of operation and directions.

Potential Vendors & Partners

Many fine companies inquire about opportunities to become a potential vendor or partner. To fairly evaluate each new opportunity, we ask that you submit your offering in writing on your organization's letterhead, along with any brochures or relevant printed information. If your proposal meets our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities. Please note any sample product sent to our offices will not be returned. Please send your request and materials to the following address:

Ballard Designs
Vendor Consideration
1670 DeFoor Avenue NW
Atlanta, GA 30318

Product Ideas

Many fine companies contact us with exciting products to consider for inclusion in the Ballard Design catalog.

To fairly evaluate each new opportunity, we ask that you submit your product information in writing on your organization's letterhead, along with any brochures or relevant printed information that may clarify the features and benefits of your offering. If your products meet our current merchandising needs and standards of quality, we'll contact you to discuss further business opportunities. Please send your request and materials to the following address:

Ballard Designs
Product Consideration
1670 DeFoor Avenue NW
Atlanta, GA 30318