GUEST
Shipping To: true
Return to Shopping Cart
false header 1 70408
false header 2 70408
  30 6 0 View All View All image html 2000 300
 
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address:
18

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

false
false
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
9' Auto Tilt Umbrella 4.7 5 161 161
Horrible Quality I loved this umbrella when I first received it, the key word FIRST. It is now a couple years later and it has not lasted at all! I have only used this at most 5 times because wanted it to last a long time. We put it up for special occasions only. The fabric is not durable and torn and the frame bent. When it is not in use it is in a garage on a shelf so it has no outdoor elements to deal with and has not lasted. We even use the baluster table to put it in and the frame bent. I have not been able to use it this summer/spring at all, it just sits in my garage. A friend was going to order two and I recommended she not because of the lack of durability. June 29, 2015
9" Sunbrella umbrella: I was a tad hesitant at first when I saw the umbrella came in two boxes. Yes, you need to attach the umbrella to the pole....and it was very easy! The color, beige, is perfect and our monsoons have arrived here, including lots of wind. The umbrella has not budged an inch! I love it and plan on purchasing another for over our BBQ area. Thanks Ballard! June 28, 2015
Great umbrella and sun coverage! We love the umbrella. Easy to assemble, durable fabric, strong pole. Tilt feature is easy to use. So far, color-fast despite very rainy spring. Only complaint was the delivery. Product was back-ordered and the order must have been filled through another vendor. Our name and address were relayed incorrectly, so the product could not be delivered to the correct location. Amazingly, UPS figured out who the delivery should go to despite the errors, but I had to go to a UPS warehouse facility to pick up the umbrella. Ballard, please relay delivery information accurately to your vendors! June 25, 2015
Beautiful and sturdy This is a very sturdy product. I expect it will last for years, and I plan on purchasing another for my very sunny South Carolina pool deck! June 19, 2015
  • 2015-07-06T07:58:25.427-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_161, tr_161
  • loc_en_US, sid_FO062, prod, sort_default
2 3 4 5 ... 7 next>>
Product:FO062-9\' Auto Tilt Umbrella
0

Welcome to your Idea Board

  1. Grab your favorite Ballard items from the site, and drag and drop them here
  2. Login/Register if you want to save your board for later
???WCM_CHOKING_HAZARD_CONTENT_1???