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When it comes to color, seeing really is believing. Order up to 10 free swatches and compare your favorites up close. Shipping fees apply.


If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be modified, cancelled, returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Shipping Information Chart

Standard Shipping

Delivery Time

In-stock items will generally arrive in 3-7 business days.

Items ordered at the same time may not be delivered together.


Orders equal to and under $200 will be charged 15% of the total order value.

Orders over $200 will be charged 10% of the total order value with a cap at $350.

Oversized Handling Fee - $20-$40 per item

All shipping charges are based on the original retail price of the product prior to any discounts being applied.

*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs.

Expedited Shipping

Delivery Time

We offer Two Business Day or Next Business Day Expedited Shipping on many items. Expedited orders received by 4 pm ET Monday–Friday are shipped the same day.

Expedited order cut-offs may vary during weeks surrounding a federally recognized holiday.


Rates start at $25 for Two Business Day and $35 for Next Business Day and increase based on the size of your order. The amount will be calculated at check out or call us for a quote.

Oversized handling fee - $20-$40 per item

Truck Delivery

Delivery Time

Generally available for delivery 2-3 weeks after shipping.


Threshold Truck Delivery

  • Items are unloaded by the driver and placed inside the first-floor doorway, garage, or covered area of your choice.
  • If the home is a multi-dwelling building, the items will be delivered inside the residence.
  • Assembly not included.


In-Home Truck Delivery
- add'l $35 per item

  • On many larger items, like furniture, you have the option to upgrade the delivery experience to In-Home Truck Delivery.
  • Some items only ship via In-Home Truck Delivery.
  • With our In-Home Truck Delivery service, the item will be brought inside in your home, unpacked, placed in its final destination, and packaging materials removed.
  • Assembly is not included.

What To Expect For Truck Deliveries

  1. After your items have shipped, you will be contacted by our delivery partner to schedule a day and 4 hour window for your delivery.
  2. When scheduling, share any restrictions or special circumstances that could impact your delivery including, but is not limited to:
    • Narrow roads
    • Restricted delivery times
    • Gated entrances
    • Proof of insurance requirements
    • Multiple flights of stairs
    • Service elevator restrictions
  3. Ensure that all items will fit through access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
  4. On the day of delivery, our delivery partner will call you approximately 30 minutes prior to arriving at your home.
  5. Please prepare for your delivery by ensuring clear pathways and removing any fragile items that could be damaged during the delivery. Our delivery provider is unable to move any existing furniture.
  6. Our delivery experience is contactless and your signature is not required. If you observe an imperfection, notify the delivery team and either refuse the item or contact us at 888-263-9850 for a resolution.
  • Share any restrictions or
    special circumstances
  • Ensure that all items will
    fit through access points
  • Ensure pathways
    are clear
  • Remove fragile items that
    may get damaged
Contact us for a quote

Weekend/After-Hours Delivery

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas for an additional cost.

Contact us for a quote

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9' Auto Tilt Umbrella is rated 4.7 out of 5 by 253.
Rated 5 out of 5 by from 9’ Automatic Tilt Umbrella I ordered the 9 foot auto tilt umbrella in the canvas sand, and I couldn’t be happier. I was attempting to match the umbrella pole to another umbrella I had and with the option of choosing three different colors of pole finishes, I was able to match the colors precisely. The canvas sand color looks like it does on-line and in the catalog and goes perfectly with my patio furniture and compliments my existing umbrella. I love the ability to chose from so many different fabric colors for the umbrella as well as for the pole. I also love the automatic umbrella lift system with the crank and the auto tilt feature. It makes it very easy to set up and use. In addition to the umbrella, I also ordered the umbrella stand and everything works beautifully. I would definitely purchase from Ballard Designs in the future.
Date published: 2019-08-30
Rated 5 out of 5 by from Great umbrella This is a well made, sturdy umbrella. It’s on our deck and provides nice shade. Im very happy with this purchase.
Date published: 2019-08-18
Rated 5 out of 5 by from Love This Umbrella! The umbrella is beautiful and I love it. Anyone debating about this purchase should go for it. The quality is excellent and though the price point is a little high...I believe it to be well worth it....Don't cheap out! Quality always seems to cost more up front---but the payoff is worth it in the long term.
Date published: 2019-08-13
Rated 5 out of 5 by from Shade Umbrella This umbrella is easy to put together and attractive. Ordered it for our rooftop deck so that we could eat up there, be in the shade while we enjoy the ocean view. Happy with purchase.
Date published: 2019-08-11
Rated 5 out of 5 by from The umbrella was like frosting on the cake. Arrived in a timely fashion and looks absolutely gorgeous with my new Ballard Designs table and chairs. Perfect summer seating!
Date published: 2019-07-31
Rated 5 out of 5 by from Sturdy and the built in tilt feature is great! I purchased two of the umbrellas and base for each. We are enjoying them both! I have one with a table and chairs and the other sitting by two rockers. It stands alone and has not been blown over.
Date published: 2019-07-14
Rated 5 out of 5 by from Great outdoor umbrella! We needed a good shade umbrella for our small outdoor patio and wanted one that could tilt. This one fit the bill-great construction and we paired it with the heavy balustrade base so it wouldn’t blow over. They look wonderful together and we couldn’t be more pleased with the purchase.
Date published: 2019-07-09
Rated 5 out of 5 by from Great 9' umbrella. This is the second 9" umbrella I have purchased from Ballard Design, and as usual, it is quality. They last many years and we've had no mechanical problems with the tilt and crank assembly. The canvas can be removed and put in the washer when needed. I always watch for Ballard's sales and get a good price as well.
Date published: 2019-06-23
Rated 5 out of 5 by from Love this umbrella! We are absolutely thrilled with the quality, function and look of this umbrella. You can tell it’s very well made as its super sturdy and can be opened, closed and tilted with ease. The Sunbrella canopy is also really nice and the sand/spa color is beautiful. we have received endless compliments on it, and many requests as to where we purchased it because no one else seems to be happy with their umbrellas. Glad we went with Ballard Designs for ours as we believe it’s beauty and function will last.
Date published: 2019-06-23
Rated 5 out of 5 by from Just what we wanted We love our new sunbrella. It is attractive, was easy to put together and very easy to operate. The best result is that we can now enjoy our deck in the hottest parts of the day.
Date published: 2019-06-22
Rated 5 out of 5 by from Amazing umbrella and stand Just got this. Assembly was super easy and quick. The tilt feature is sooooo easy too. Black and Tan stripe is so classic. Love everything about to.
Date published: 2019-05-26
Rated 5 out of 5 by from Canopy is what I kept. Had a white pole from old umbrella that looked great with canopy so kept it and returned bronze pole. Love the canopy and Ballard was great in picking up returned pole
Date published: 2018-07-18
Rated 5 out of 5 by from color and features love the idea of picking the canopy color and having a choice of the pole color WOULD LOVE TO SEE A MEDIUM TO BRIGHT PINK CANVAS SUNBRELLA CANOPY
Date published: 2018-06-30
Rated 5 out of 5 by from Fabulous Umbrella We love everything about this umbrella. It looks great and the crank function is easy to operate. We gave had it up for one week and have had tons of compliments on it!
Date published: 2016-09-28
Rated 5 out of 5 by from Well made umbrella The umbrella fabric is very well made with Sunbrella fabric. The pole and the rest of the umbrella seem better made than other umbrellas I've purchased in the past.
Date published: 2016-08-31
Rated 5 out of 5 by from Beautiful Umbrella!!! Good quality. This umbrella brings it all together. Beautiful!
Date published: 2016-08-25
Rated 5 out of 5 by from High quality material Beautifully made. Great function. Exactly as described.
Date published: 2016-08-13
Rated 5 out of 5 by from High quality umbrella The pole is heavy duty with a good crank. The cover looks like it will last a long time and is a wonderful soft off white. Highly recommend.
Date published: 2016-08-05
Rated 5 out of 5 by from Just what I was looking for Just loved being able to pick my umbrella color and my pole color
Date published: 2016-08-04
Rated 5 out of 5 by from Beautiful and easy to put canvas on base! Makes me wonder why I waited so long! I was concerned that I would need help "attaching" the canvas...I'm 64 and my hands aren't very strong. It was a breeze...took me less than 10 minutes. It is easy to crank and is heavy enough not to 'spin' when tilted. I may buy a second one...
Date published: 2016-07-27
Rated 5 out of 5 by from Beautiful Umbrella Boxes arrived on time and intact. Umbrella was packed well and box can be saved for off season storage. The umbrella color is exactly as pictured and nice heavy weight fabric. Includes ties to tie the umbrella down when closed to eliminate wind damage, don't even have to remove the umbrella from its deck sleeve. Bought two, and glad I did.
Date published: 2016-07-18
Rated 5 out of 5 by from Beautiful Umbrella! I looked for a long time and through many sites to find an umbrella that was turquoise and white striped, and sturdy. I found a bunch that were nice looking but not sturdy enough to last. Then my friend asked if I had checked Ballard Designs and BOOM, there was my dream umbrella, the right color, the right size, and I got to pick the frame! I ordered it and it came within a week. It's a really strong frame and the material for the canopy being Sunbrella is a big plus! Every time I open the canopy it makes me happy.
Date published: 2016-07-10
Rated 5 out of 5 by from Great quality product; very pretty as well Umbrella is very attractive. Canopy was easy to attach to the frame. It was shipped promptly. I am enjoying it around my pool!
Date published: 2016-07-08
Rated 5 out of 5 by from So glad I bought it...you will be too!!!! Love love this umbrella....I was skeptical when it arrived, as the package was so beat up, I was sure it would be a beat up mess. But it turned out to be fine, no damage...The fabric part went right on, although it did help to have a second person to help! It looks great and is sooo nice to have a crank umbrella. I had one for years i had to stand on a chair and try to manipulate...it was awful. This works like a breeze, just crank it either way...to tilt just keep cranking past open and it starts tilting. I got it during a sale, so that really helped; but its worth the price. Just get it, you will not be sorry!
Date published: 2016-06-11
Rated 5 out of 5 by from Exactly as described. Easy to put canopy on. Smooth operation. Can't go wrong with this umbrella.
Date published: 2016-05-27
Rated 5 out of 5 by from Beautiful Umbrella I bought the 9' umbrella in the Spa Sand color and its absolutely beautiful, I'm actually buying another one to match the first one I bought, great product and looks absolutely amazing by my pool, Can't wait to get my matching one!
Date published: 2016-01-06
Rated 5 out of 5 by from Wonderful umbrella We needed a replacement umbrella for our outdoor dining table, and I searched around online, but liked Ballard's selection of fabric colors the best. Plus, I was really pleased with the fact that the fabric is Sunbrella. I'm hoping that it will give us many seasons of use, and stay in good shape. The tilt is a great feature, and the color of the fabric coordinates well with my existing cushions. The fabric is thick and sturdy, and it appears to be great quality. Very pleased with this purchase.
Date published: 2015-10-02
Rated 5 out of 5 by from PRODUCT OUTSTANDING We love our SUNBRELLA 9ft. umbrella. The color is so saturated and such a beautiful shade of blue. It simply works as it was described to and it adds such a peaceful look to our patio. We would recommend it to anyone who is in need of an umbrella. It is worth the price.
Date published: 2015-07-30
Rated 5 out of 5 by from Met my expectations The color Turquoise was perfect. The size is perfect. I bought an 80lb umbrella stand to put under the table. Added great stability. I love it
Date published: 2015-07-20
Rated 5 out of 5 by from Love the fact that you can remove the umbrella and wash it. Also like the crank to open, rather than the draw strings so many umbrellas have. Love this umbrella. I purchased two last year and another one this year when they went on sale.
Date published: 2015-07-13
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Product:FO062-9\' Auto Tilt Umbrella