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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

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Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
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In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

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  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Café 3-Piece Folding Table Dining Set 4.3 5 18 18
The cushions were a good f ix for my bistro chairs. The quality of the cushions were excellent. The cushions makes the chairs very comfortable. The fabric was a great match. July 14, 2014
Chair cushions add pizzazz to dining set The striped cushions are fabricated extremely well and for use outdoors. I chose the black and cream for my set and they add a great deal of interest. Seats are so comfortable with the cushions and fit is perfect. I would highly recommend this product. July 14, 2014
poor quality, rusts easily Ordered this set for balcony; super cute like in the photos HOWEVER, the quality is very poor. First set delivered and easy to assemble. After a few weeks chairs rusted and one broke when a guest (very skinny) sat on it due to the screw being rusted. Ballard sent a new set of chairs and took the old ones back. A very simple process. However second set of chairs also did the same thing. No point in further exchange as this product appears to be poor quality all around that rusts easily. Do NOT recommend purchase. March 6, 2014
Does NOT Hold Up in Direct Sunlight I wasn't sure exactly where to put this review as it is for the entire Cafe collection, so I just picked the place where people would be most likely to see it. I purchased multiple pieces of the Cafe collection in the green color and was SO excited about it. It is sturdy, attractive, and a great value (I thought). I put the furniture out on my deck in May and it is now October...and the color has COMPLETELY faded from every surface that was in direct sunlight. This wasn't a consideration when I bought the product, but I wish someone had stated this in the reviews I read before I bought it because I might have tried harder to cover these up when not in use or perhaps put them in a shadier area. I'm not sure what I'm going to do with these now. They are an ugly washed out yellowish-green color and I am very disappointed. I can't speak for the black...but the green was a mistake. October 2, 2013
  • 2015-03-27T08:42:17.427-05:00
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Product:TO358-Café 3-Piece Folding Table Dining Set

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