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11' Auto Tilt Umbrella

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Ballard offers free swatch samples for our fabrics. See and feel the real fabrics in person before you make a decision. Choose up to 10.

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description. Standard Shipping This is our most cost effective delivery route for items both large and small.

Smaller items are shipped via standard ground service and will generally arrive in 3-7 business days.Please note: Items ordered at the same time may not be delivered together.

Truck Delivery

Larger items shipped via threshold are delivered through a truck service and will generally arrive 2-3 weeks from the date it leaves our warehouse. Please note: All items delivered by truck will be charged an additional freight delivery fee of $35/item.

Items designated for Truck Delivery may be upgraded to our In-Home Service at your discretion for an additional $25 per item in addition to any other freight delivery fees. See In-Home Shipping below.

In-Home Shipping

With our In-Home service, the item will be brought inside in your home, unpacked, inspected, placed in its final destination, and packaging materials removed. Assembly is not included. Please note: If you see any damage to the box or item itself, please refuse delivery or notate physical damage when signing and contact us immediately.

In-Home deliveries are typically made 2-3 weeks from the date it leaves our warehouse. Expect a call from a delivery agent to schedule a 4-hour window for the delivery (Monday-Friday, 8am - 8pm)

Express Shipping

For faster delivery and additional fee, we offer Next Business Day and Two Business Day express service. Express orders received by 4pm EST are shipped the same day.


Express Delivery Charges (for orders under 10 lbs.)
  • Next Business Day delivery - $19.95 additional
  • Two Business Day delivery - $9.95 additional
For express delivery items over 10 lbs., additional charges will be reflected at checkout.

How do you calculate standard shipping charges?

Orders under $200 will be charged 15% of the total order value. Orders $200.01+ will be charged 10% of the total order value with a cap at $300.

All shipping charges are based on the original retail price of the product prior to any discounts being applied.
*Orders placed in Alaska, Hawaii, Puerto Rico & US Virgin Islands will have additional costs

Weekend or After Hours Delivery freight (LARGE) items?

Weekend and after hours deliveries for your larger items, which require a scheduled window of time for delivery, may be available in limited areas at an additional cost. Please contact us via email or 1-800-536-7551 to receive a special shipping quote.

Can I return or pick up items from your store?

Sure. With Ship to Store delivery, you can purchase qualified items* online and have them sent to your closest retail store to pick-up. We’ll take care of the shipping costs. Click Here to find a store near you.


*Items available for Ship to Store service will have a "Ship to Store" icon on the top right of the product page. Additionally, if you see a “ship to store” delivery option in the “add to cart” or “checkout” function, you'll know those items also qualify.
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11' Auto Tilt Umbrella is rated 4.7 out of 5 by 236.
Rated 5 out of 5 by from Beautiful Umbrella -Excellent Quality Just got three of these 11 foot umbrellas in Sunbrella Sand/Black stripes with aluminum poles. They were a breeze to put together and they are beautiful and made well. I am happy I finally ordered these. The stand that goes with them is also very nice and 50 pounds. I ordered the 30 pound extra weights which are coming to make sure these large umbrellas stay in place.
Date published: 2017-08-04
Rated 5 out of 5 by from Great umbrella; easy to use and being able to order in the color of Sunbrella fabric that matches my cushions was an extra treat. Excellent product for the money. Easy to use and attractive to boot. Am happy with the purchase.
Date published: 2017-07-07
Rated 5 out of 5 by from 9 ' Auto Tilt Umbrella This is our second purchase of an auto tilt umbrella from Ballard Designs. These umbrellas are beautifuly made from top quality materials. Our first umbrella purchase was four years ago and it is difficult to tell which one is the older of the two umbrellas.
Date published: 2017-06-24
Rated 5 out of 5 by from Sunmania The Umbrella with the pole that allows you to hand crank it up, down and to a tilt is wonderful. I am short and the poles that you had to lift way up and then put a pin in were very hard for me. This is awesome and the look is fantastic. Thank you Ballard Designs!
Date published: 2017-06-23
Rated 5 out of 5 by from Crazy pricing We bought the same umbrella several years ago but it got some paint overspray on it so we decided to replace the cover. We found that the replacement cover was much more expensive than to buy the whole umbrella so we bough the whole umbrella. Just doesn't make any sense to me.
Date published: 2017-06-19
Rated 5 out of 5 by from Very nice umbrella! Very well constructed and high quality. Sunbrella fabric is quite heavy. We keep a cover on it when not in use to keep it from fading in the direct sun.
Date published: 2017-06-17
Rated 5 out of 5 by from Beautiful and sturdy My son and his wife gave me this umbrella as a gift and it is awesome. It is well-made and very sturdy. The Sunbrella fabric is great. I'm really glad they opted for the larger size since it suits our space and provides more shade.
Date published: 2017-06-15
Rated 5 out of 5 by from Great umbrella We are very happy with our new 11' umbrella, both the pole and canvas are great quality. We did end up buying a commercial grade base for it, as it is huge and heavy and we were worried our standard base wouldn't be enough. We initially ordered the "Coral" canvas, thinking is would be a cheerful/bright pinkish orange, but it was closer to traffic cone orange, and it cast a terrible orange glow all around our deck and on the side of our house. We took it down immediately as anyone sitting under the umbrella looked like they had a bad spray tan, and we knew we'd never get used to (or be happy with) the color. We exchanged the canvas for the "Spa" color. It is a light, muted shade of green - not very exciting, but much easier on the eyes. Ballard customer service handled the exchange promptly and professionally. I would recommend this umbrella, just choose your canvas color with care and be sure you have an extra heavy stand.
Date published: 2017-05-30
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Product:FO063-Auto Tilt Umbrella

11' Auto Tilt Umbrella

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