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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.7 out of 5 by 63 reviewers.
Rated 5 out of 5 by seagrass chandelier shade well made. I added 6 of these to the bronze 6 arm chandelier and the look is perfect for my tropical home. Just what I was looking for. March 18, 2012
Rated 5 out of 5 by Love! Everything that I buy from Ballard is fantastic. Always in great condition,and so exciting when I see the box sitting by my front door. January 28, 2012
Rated 5 out of 5 by Love the casual feel that they give! Great quality and they look better in person. They complete the look for our new chandelier that's also from Ballard. January 1, 2012
Rated 4 out of 5 by Lovely effect I would have given these 5 stars as I truly love them, but, they are not all exactly the same size and shape. However, the subtle differences are probably expected due to the nature of the seagrass material. Overall, they add a touch of class to my chandelier, and give the lights a lovely dappled light effect. December 31, 2011
Rated 4 out of 5 by Well made and stylish Very well made & attractive. However, because the shades are made of seagrass, they easily block out 70% of the light coming from the light fixture which can be too much light blocked for some. I think they are so pretty & look great when the light isn't on, so I will keep the shades but switch them out with other shades when I want more light. December 22, 2011
Rated 5 out of 5 by Love these! I ordered these for the 6 arm talia chandelier. They look great! They have a great designer look to them. One thing to think about....they block a lot of light from the bulbs. If you need to let more light in you might want to try a fabric shade. I love mine though! December 3, 2011
Rated 5 out of 5 by Well made. These sea grass shades look wonderful on my 6 arm talia chandlier that I also just pruchased from Ballard. They make the kitchen have a warm and cozy atmosphere. November 27, 2011
Rated 5 out of 5 by Love! It is just what I wanted to achieve a casual look. Good to know that it is opaque so less light will shine through than with many fabric shades. October 28, 2011
Rated 5 out of 5 by Product is well made and looks great! I already had the large seagrass shade on a floor lamp which is in an open great room next to the kitchen. I bought the seagrass shades for the kitchen chandelier so that the entire area is coordinated. They definitely met my expectations and look great! At night, the light shines through the shades,and they look so pretty! Would definitely recommend. October 21, 2011
Rated 5 out of 5 by Warm and Inviting I bought the seagrass chandelier shades to go with my Talia 9 arm chandelier. I have this chandelier with the seagrass shades over my dining room table (which has a french country feel). I love the way it looks - casual yet sophisticated. I love the way the light looks when the chandelier is turned on - very warm and inviting. The seagrass shades make the light look warm and diffuse - I highly recommend these shades!!!!! September 30, 2011
Rated 4 out of 5 by Good shade. Adds a nice designer touch. Very nice shade. When the lamp is on, the light glows faintly through the braided grass. We use these shades in our kitchen. They are lovely and lend a nice designer look. We've also found that its nice to turn the dimmer switch to low and use it as a kitchen night light. Only criticism that I have is that they are a little small. September 30, 2011
Rated 3 out of 5 by In the dark The shades are absolutely beautiful. Unfortunately, they reduced the amount of light emanating from our chandelier so dramatically that we had to remove them altogether. A great product if one is seeking a very low lighting effect. September 30, 2011
Rated 4 out of 5 by Update for a cheap chandelier These really updated my breakfast area. Who would have thought changing up the shades on my old chandelier would add so much texture to the room? Made the room look so pulled together. Everyone loves them. While they work in my particular space, there are quite a few downsides and words of warning I will issue- Being able to only use 25 watt bulbs (which I wouldn't mess around with because of the material) really doesn't allow for much light in the space. Also, the shades themselves, being made of the sea grass, really blocks light from diffusing through them. Instead you get sort of a "sparkly" effect when the light peeks through the weave of the sea grass. In other words, they block a LOT of light. This really isn't a huge problem for me because we have a lot of windows in the space, but at night, it gets a bit dim *cough* I mean romantic. The area is open to our actual kitchen, so at night, I have to turn on the lights in the actual kitchen to make up for the lack of light from the chandelier. I think the price is a bit steep as well. But overall, I'm really happy with them and can make them work in my space. However, be warned about the issues with the light output. If you're using them in a fixture that lights a room on it's own, think twice about using them. September 29, 2011
Rated 5 out of 5 by A Ballard classic! I have had these for years- great way to add a small bit of texture and dimension to your fixture- I have them on sconces rather than the chandelier and they give a wonderful glow. Keep in mind that these do cut down significantly on the amount of light cast though. Great way to add instant ambiance! September 14, 2011
Rated 5 out of 5 by These chandelier shades are fantastic. Elegant without being overly refined, and they look gorgeous with the chandelier I ordered. I definitely recommend this item and would order them again. July 31, 2011
Rated 4 out of 5 by adds character to the room We purchased these to go with the Ballard Designs chandelier over our kitchen table. They add a great touch to our room and everyone comments on them. The one big drawback is they really block the light. We were getting ready to install a dimmer on our light switch and we don't need one now. If you are in need of high light these are not the shades for you but if you have plenty of surrounding natural light and are going for a great look you won't be disappointed. July 10, 2011
Rated 5 out of 5 by Beautiful shades! I enjoy how these shades soften the lighting over our kitchen table. Ballard always gets it right! June 24, 2011
Rated 4 out of 5 by Seagrass 'em Love the is low but that's how I like my lighting in the dining room. I have to say that I was dissappointed that two of the shades had a thicker seagrass than the other of the reasons I don't like to shop online. If I was picking them out I would have been sure that they were all ALIKE! At a dinner party, I may be the only one to notice this but it stills bothers me. However, they are very summery and beachy. June 8, 2011
Rated 4 out of 5 by Beautiful but blocks the light I love the look of these beautiful shades but they make my dinning room so dark in the evening. They look fantastic during the day and I would recommend them to anyone who doesn't need them as the room's primary light source. They are well made, sturdy and fabulous in my beachy home but I had to return them due to the lack of light I received. June 7, 2011
Rated 5 out of 5 by Beautiful summer decor i love these woven shades. it has totally made my formal dining room go more casual. very happy! May 18, 2011
Rated 5 out of 5 by Dining room chandelier is picture perfect We purchased your chandelier and the seagrass shades. The dining room has been kept light and airey so it was important to keep that look. The added texture of the shades was also welcome. We use the highest watt bulb (60w) because the shades do soften the light, but it is a warm glow and creates a lovely ambience for a relaxed feeling. May 11, 2011
Rated 5 out of 5 by Just the right finishing touch We remodeled our kitchen a couple of years ago, and I've been thinking a few things were left undone. I liked my chandelier in the breakfast nook, but something wasn't right. Enter Ballard Designs with the perfect solution! The woven seagrass shades added just what was missing from the black iron fixture over our Ballard Designs table & chairs. The shades look great and reduce the glare problem we used to have in the den just off the kitchen from the breakfast nook fixture. May 5, 2011
Rated 5 out of 5 by Gorgeous, but blocks a lot of light The Woven Seagrass Chandelier shades are gorgeous--I love the texture they give to my table area. I knew they would cut down on the amount of light from the chandelier, but I had no idea the light output would be as diminished as it is. I wish I could use brighter bulbs! April 17, 2011
Rated 5 out of 5 by Exactly The Look I Wanted! love the way the light reflex out from the seagrass! April 13, 2011
Rated 5 out of 5 by These products added just the right touch! I took my dining room chandelier and changed it from formal with silk shades with dangling beads to these great seagrass shades. I'm working towards a more eclectic dining room, rather than a formal one. I want my dining companions to feel comfortable, at home and welcomed. Next I'm going to tackle the lamps on the buffett and wall decorations. Ballard Designs has what it takes to make my home exactly what I want. March 16, 2011
Rated 5 out of 5 by This product looks great. Very pleased with my chandelier shades. I was concerned that it might overwhelm my fixture as it needed 12 shades, but they look beautiful! The perfect touch in a dining room that I wanted to look a little less "formal". The shades provide great texture, soften the lighting, and enhance the beauty of the room. The light appears to sparkle as it is "filtered" through the seagrass. March 16, 2011
Rated 5 out of 5 by adorable These grass shads really gave my white bamboo iron chandelier a finished look. Great for the beach. March 16, 2011
Rated 4 out of 5 by These are beautiful! I got these for my daughter's new home - they are perfect with the rattan table and bentwood chairs, and basket accents. The only point to be aware of is that they darken the chandelier's light output quite a bit. OK in their sunny California room but rarely need the dimmer switch, now. They will probably get another lamp with a seagrass shade for the living room. Very nice touch. March 16, 2011
Rated 5 out of 5 by Great Shades I really like my seagrass chandelier shades. They add a quiet elegance to my dining room. I especially like the way they soften the light that comes through them. March 16, 2011
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Product:LS294-Woven Seagrass Chandelier Shade

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