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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
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Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Woven Seagrass Chandelier Shade 4.6 5 54 54
adds character to the room We purchased these to go with the Ballard Designs chandelier over our kitchen table. They add a great touch to our room and everyone comments on them. The one big drawback is they really block the light. We were getting ready to install a dimmer on our light switch and we don't need one now. If you are in need of high light these are not the shades for you but if you have plenty of surrounding natural light and are going for a great look you won't be disappointed. July 10, 2011
Gorgeous, but blocks a lot of light The Woven Seagrass Chandelier shades are gorgeous--I love the texture they give to my table area. I knew they would cut down on the amount of light from the chandelier, but I had no idea the light output would be as diminished as it is. I wish I could use brighter bulbs! April 17, 2011
Looks good but not functional I love the look of the seagrass shades BUT they get very hot when the lights are on (which worries me) and very little light shines through (something I didn't think about before purchasing)! I took them off after the first few uses... May 17, 2012
Well made and stylish Very well made & attractive. However, because the shades are made of seagrass, they easily block out 70% of the light coming from the light fixture which can be too much light blocked for some. I think they are so pretty & look great when the light isn't on, so I will keep the shades but switch them out with other shades when I want more light. December 22, 2011
very attractive and good quality We used these shades for our kitchen chandelier, and they are very southern (which is our locale) yet elegant. They appear to be of good quality and are very attractive. We would definitely recommend them. April 20, 2014
Seagrass Superb! The seagrass chandelier shades I purchased for my dining room are a perfect compliment to the seagrass floor lamp and table lamp I purchased previously. I couldn't be more pleased! March 22, 2014
Seagrass Shades...love 'em Love the shades...lighting is low but that's how I like my lighting in the dining room. I have to say that I was dissappointed that two of the shades had a thicker seagrass than the other three....one of the reasons I don't like to shop online. If I was picking them out I would have been sure that they were all ALIKE! At a dinner party, I may be the only one to notice this but it stills bothers me. However, they are very summery and beachy. June 8, 2011
Love these! I ordered these for the 6 arm talia chandelier. They look great! They have a great designer look to them. One thing to think about....they block a lot of light from the bulbs. If you need to let more light in you might want to try a fabric shade. I love mine though! December 3, 2011
This product adds so much style! This product adds so much to my coral chandelier also by Ballard! I added them to my chandelier and they do dim the light a bit but they are well worth it! Thanks Ballard! March 3, 2014
Seagrass Chandelier Shades Worth the wait !!!! Just beautiful...the shades that came off were beige with a beige fixture..very blah...So happy with these....Thanks !! :) February 4, 2014
Great Look! I love the look of these shades! However, I only rated them with three stars, as they block out a great deal of light. November 22, 2013
Just the right finishing touch We remodeled our kitchen a couple of years ago, and I've been thinking a few things were left undone. I liked my chandelier in the breakfast nook, but something wasn't right. Enter Ballard Designs with the perfect solution! The woven seagrass shades added just what was missing from the black iron fixture over our Ballard Designs table & chairs. The shades look great and reduce the glare problem we used to have in the den just off the kitchen from the breakfast nook fixture. May 5, 2011
These products added just the right touch! I took my dining room chandelier and changed it from formal with silk shades with dangling beads to these great seagrass shades. I'm working towards a more eclectic dining room, rather than a formal one. I want my dining companions to feel comfortable, at home and welcomed. Next I'm going to tackle the lamps on the buffett and wall decorations. Ballard Designs has what it takes to make my home exactly what I want. March 16, 2011
A Ballard classic! I have had these for years- great way to add a small bit of texture and dimension to your fixture- I have them on sconces rather than the chandelier and they give a wonderful glow. Keep in mind that these do cut down significantly on the amount of light cast though. Great way to add instant ambiance! September 14, 2011
In the dark The shades are absolutely beautiful. Unfortunately, they reduced the amount of light emanating from our chandelier so dramatically that we had to remove them altogether. A great product if one is seeking a very low lighting effect. September 30, 2011
Matches beach decor I'm please with these shades. I would have given a 5, but they did not send two similar as far as the color variations. I know it's a natural product, but would have been nice if they took the time to match them a little better. Over all, I'm happy. September 26, 2013
Quality great. Looks as pictured. Quality great. Looks as pictured. Heavy duty material. Not cheap. September 19, 2013
Lightens the mood These shades are not as light in color and texture as I had hoped but they still create a nice summery atmosphere in the room - and the quality is very good. July 6, 2013
Good quality I like this little lampshade as it is good quality and the texture allows just enough light to show through to make it pretty. June 7, 2013
Beachy, Casual Everyday Shade I use these as my "everyday" chandelier shades on my off-white dining chandelier. They add a beachy, casual look and do block some light due to the thick seagrass, but we like a dim light in the dining area. When I need more task lighting for projects, etc. I just remove them quickly, get my project completed and put them back on. They are really easily removed and again, I just love the casual elegance they add to my dining room. April 29, 2013
Larger/Taller than I expected. Yipe These Sea-grass shades are perfect for spring and summer. They are well made and sit straight on the bulb ` which isn't always the case with chandelier shades. My chandelier is dark pewter metal and the sea-grass compliments very nicely. I was worried these would be to short, so I also ordered silk shades in two colors and have decided to keep all. I will definitely order the Silk shades in Red for the holidays. April 21, 2013
Lovely seagrass shades I bought these shades to go on a 3 light chandelier hanging in my hallway. They are absolutely beautiful and add just the right amount of texture and style that I was looking for. March 26, 2013
Beautiful, natural, sturdy I already had five of these but got a new chandelier so needed one more. I have other colors to change the look of our dining room but I almost always leave the seagrass shades on because they look so naturally beautiful! December 18, 2012
Lovely At night the light peeks through the sea grass shade with little twinkles of light. Very charming. November 11, 2012
Excellent quality! These are very nicely made and added just the perfect touch on the chandelier that I added in my bathroom. They give my midwest, too far from a beach, home just the beachy feel I wanted! October 5, 2012
outstanding shades. look great at my lakehouse beautiful shades. reasonable price. arrived in perfect condition. Would recommend these to anyone who likes this look in chandelier shades. September 6, 2012
warm natural look I had been on a quest for just the right chandelier shades and had not found the look I wanted until I saw these in your showroom on a chandelier. I love the way the light glows through the woven shade for a casual feel. Fits my decor perfectly. August 8, 2012
Gives depth to the room looks great; gives more texture to the room. Love the color. September 14, 2012
beachy Added new life to an old chandlier in our beach house. Very happy with the look and quality. September 5, 2012
Perfect in my dining room! These shades add a lot of texture to my dining room chandelier, and fit in perfectly with the coastal feel of my home. I had already bought one of the large seagrass shades for a table lamp in the family room, and liked the effect so much that I wanted these chandelier shades to spruce up the dining room. I am very happy with this purchase! May 24, 2012
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Product:LS294-Woven Seagrass Chandelier Shade