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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 35 reviewers.
Rated 5 out of 5 by High Quality for the price I ordered two of the Morgan four shelf towers. Delivery was prompt, assembly was simple and they look great. I would recommend them for sure. Also have the large coffee table. Very happy with everything. February 1, 2013
Rated 5 out of 5 by Excellent product/value I have a small living room and purchased the Morgan double wide low shelf to use as a media unit for my TV. For the price, the quality of the product is excellent (one shelf was scratched in shipping and I needed to get a replacement, but Customer Service was great). I liked the low unit so much that I recently purchased the 4 shelf unit to go next to it. The 4 shelf unit was easy to assemble. The low unit was a little more challenging if you’re working alone. The one suggestion that I have is that it would be nice to vary the shelf height so that one shelf could hold taller items. Overall, excellent product. December 17, 2012
Rated 5 out of 5 by This product was easy to assemble and we are very happy with it. We were very impressed with the quality of this shelf. It fits perfectly in our room and looks great. Love your outlet store in Ohio, wish we were closer for more frequent visits. Been a fan of this company for many years. September 11, 2012
Rated 5 out of 5 by 3-shelf tower is great! My husband and I really like the Morgan 3-shelf tower a lot! It was easy to assemble and it looks really nice. I wish the molding at the top went all of the way around, it's only on the front, but I guess they do that so you can stack the pieces side-by-side. We have a 32" TV on top and equipment and supplies on the shelves, and it looks great. I would definitely recommend this shelving unit. August 16, 2012
Rated 5 out of 5 by Love this shelf The shelf looks really great in my home office and goes nicely with the desk components I purchased previously from Ballard. Shelf was super easy to put together - took less than 30 minutes. Would highly recommend. August 15, 2012
Rated 4 out of 5 by Morgan double wide low shelf I was pleased with this piece of furniture. It requires assembly, but the directions were good so the assembly was easy. The finish is lovely. I bought the baskets to go with the shelf. As I was stocking them I realized I miscalculated the size because the dimensions listed in the catalog are outside dimensions. July 20, 2012
Rated 5 out of 5 by Easy to assemble;sturdy. I am using this shelf in the bath and purchased linen baskets for the top two shelves. I store towels on the bottom shelf. Great purchase. July 1, 2012
Rated 5 out of 5 by As expected, easy to assemble This shelf looks just as depicted and the instructions are very straightforward, well labeled and clear June 28, 2012
Rated 5 out of 5 by I love them. they look good and are functional. I purchased 3 of the morgan shelves. They were easy to put together. They are sturdy, holding a lot of books, videos and cd's and a tv.I have them side by side they line up perfectly. They look much more expensive then what I paid for them. June 11, 2012
Rated 5 out of 5 by Beautiful, Quality Piece of Furniture I purchased this piece as a buffet for my dining room and am very pleased with it. The product was delivered quickly and it was easy to assemble (two people). I have never ordered furniture before that I haven't seen in person, but I am glad I took the chance and made the purchase. The quality exceeded my expectations and we've already gotten compliments on it. We added two baskets (recommended by Ballard) to the bottom shelf and left the top shelf open, which gives us plenty of room to store various items (for display or not). May 18, 2012
Rated 5 out of 5 by Finally found a bookshelf the right size and style! I needed a bookshelf a specific size and height. This one is sturdy, well made with quality wood and nicely finished. Great product that was easy to assemble. February 22, 2012
Rated 5 out of 5 by Great value, nice finish, easy to assemble I now have three pieces of the Morgan Shelving, and I am very impressed with the quality for the price paid. The rubbed black finish is beautiful -- just a small amount of distressing on a matte finish. The directions are easy to follow. Each piece was assembled by one person in less than half an hour. The related baskets look great and fit on the shelves perfectly. I would definitely recommend! February 9, 2012
Rated 5 out of 5 by A good product. The purchase of the Morgan Shelving was a good choice. It fits beautifully in the space I selected for it. I did have someone put it together for me, but that is only because I am not good at these things. Once I saw the process I realized that I could have done it myself. I am very please with my purchase as I have been with everything I have gotten from Ballard. December 15, 2011
Rated 5 out of 5 by great piece of furniture! I'm using this as a sofa table in my gameroom. I needed one that was just a little lower in height than the usual console but also very functional. It's exactly what I needed! We bought the mahogany stain -- it's a beautiful color. We got the baskets that fit in them, too, and they look great. It was easy and fun to put together (one of my boys assisted and we were done in 20 minutes). This piece is exactly what we wanted and it really made our gameroom come together. Especially for the price. November 16, 2011
Rated 3 out of 5 by Using as a Media Console I love the Morgan Shelving and also purchased 2 baskets to supplement the look and functionality. I rated the unit a 3 b\c the top corner was damaged when received. Unfortunately, my husband was in mid assembly when I noticed. So please CHECK ALL COMPONENTS prior to assembly (if gluing was not part of the assembly, we would have returned it for another). I see this happened to another customer, as well. Bummer. October 13, 2011
Rated 5 out of 5 by Morgan Shelving This piece is perfect...easy to assemble, blends well with our eclectic furnishings and the black color we chose has a very nice finish, not shiny. Just the right depth for holding art objects and books. October 12, 2011
Rated 5 out of 5 by Beautiful bookcase! I have been looking for a low black bookcase to put in our den. This bookcase is perfect and is a far better choice than putting two low bookcases side-by-side which is something I was considering. It was fast and easy to assemble and is very well-made. I couldn't be happier! August 28, 2011
Rated 5 out of 5 by perfect shelves I bought both the Morgan bookshelf and the media stand and LOVE them both. They are very solid in construction and easy to put together. The color works with every decor style. Excellent product. Do check for scuffs before putting together. August 24, 2011
Rated 3 out of 5 by nice but damaged i like the morgan shelving - except that there was a crack on the top piece that we didn't notice until after the shelf was already put together. so make sure you check all the pieces before assemblying the product. July 18, 2011
Rated 5 out of 5 by Perfect for my guest room! This bookshelf is exactly the width of my queen sized guest bed and sits perfectly on the wall at the end of the bed. I use it for storage of lots of book and have a TV on it for guests. The quality is great - VERY sturdy and well made. I put it together myself (at 6 mos pregnant) and found it very easy to do. I love this shelf and the mahogany color is perfect, not too red which was a concern. Thanks Ballard! July 13, 2011
Rated 5 out of 5 by useful and attractive pefect size for my space. I wanted all black, not rubbed black but the "rubbed" part is very well done. Nice quality, feels sturdy. July 6, 2011
Rated 5 out of 5 by Great quality The best quality assembly required furniture I have ever purchased. All the pieces fit together perfectly. No issues whatsoever! June 21, 2011
Rated 5 out of 5 Perfect design Great finish. When assembling went together easily and pieces fit perfectly. Perfect height for behind the sofa. Husband loves it. June 6, 2011
Rated 5 out of 5 by This product Perfect solution for sofa table! What an excellent value very good quality at a great price! I assembled myself it only took about an hour. Absolutly beautiful!!!! May 28, 2011
Rated 5 out of 5 by BEAUTIFUL !!! I ordered the media with the two 4 shelf towers in aged white. They were very easy to assemble. I also ordered the baskets for storage and they are wonderfully made and very pretty ! The quality of the morgan shelving is fabulous and so is the price. What a great solution for a small space too. LOVE !!!! May 26, 2011
Rated 5 out of 5 by Go to place for decorating. Love this shelf. Great quality, easy to assemble, and finally found a shelf to complement my dining room furniture. Ballard Designs is a wonderful source for high quality pieces. And the BD folks on the telephone are very professional and helpful. May 2, 2011
Rated 5 out of 5 by Reasonable price Bought this unit to be used as a sideboard in the kitchen/ dining area. The size, color, shelving and baskets work perfectly. Could also be used elsewhere - very versatile! March 19, 2011
Rated 5 out of 5 by Beautiful Console The package came fast and in great shape. It was easy to assemble..... A 39 year old mom and her 4 year old got it together in about an hour (we took out time). The color we got (black) is gorgeous....not shiny, but durable. This is a very simple, elegant and versatile piece. Thanks again Ballard Designs. March 16, 2011
Rated 5 out of 5 by great purchase I have really enjoyed my morgan shelving. I had purchased the morgan coffee table a couple years ago and needed something for my upstairs storage and craft area. I ordered the antique white with the baskets. They were really easy to put together and they look so great! They keep everything organized and looking neat/tidy. I would recommend them to anyone! March 16, 2011
Rated 4 out of 5 by I love Ballard designs. Exactly what I was looking for. I bought the morgan shelves for storage purposes. My husband and I remodeled our bath and closet and needed the shelves for stacking sweaters and foldables. And our shoes slide under out of the way perfectly. I came out ahead as far as comparing the cost to having them custom made. Very happy with our purchase. March 16, 2011
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Product:MV229-Morgan Shelving

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