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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Wall Decor
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Wood Birdsong Mirror 4.8 5 13 13
Extremely happy with this mirror and back for a second. We bought this for over our mantle and it is a perfect compliment to the curved arches throughout our house. I've received several compliments on it, and today will buy another one for the other side of the fireplace which faces into a different room. December 12, 2013
Beautiful Mirror This mirror is exceptional. I bought if for a powder room that I recently remodeled. The quality is excellent. Very heavy and very well made. I absolutely love the little bird that can be turned or removed. It has loads of personality. The color is gorgeous, a very nice neutral deep brown that will go with a lot. It has slight grey undertones that worked really well with my bathroom. I get so many compliments on the mirror. I love it so much that if I move, I will be taking it with me. I hope that Ballard continues to carry this since I could see buying more for other bathrooms. Can't say enough good things. The only criticism I can think of is that the bird is sturdy except for the tail. Be very careful when removing this from the packaging. The tail on my bird was broken when it arrived, but Ballard was fabulous and sent me a new one. LOVE, LOVE, LOVE the mirror. It is a little pricey, but well worth it for the quality. November 20, 2013
lovely and unusual We needed an entry hall mirror that made a statement. Love this and great finish. November 17, 2013
A very nice leaner mirror I am pleased with the shape and style of this mirror and I love the bird that perches on the top of the frame. Last year I purchased the Claudette headboard in brown, I was disappointed that the brown finish on the mirror is really a dark grey and does not match the headboard. I kept the mirror anyway! September 16, 2013
These mirrors fit beautifully in any room/decor I bought the large and 2 smaller mirrors for my master bedroom bath/vanity area. They came in perfect condition and were very easy to hang. They are such a contrast to what I had before it was like a total redo to my bathroom. Love these mirrors. July 6, 2013
Love this Charming Mirror I ordered the small, Wood Birdsong mirror in the brown finish for a powder room. It arrived quickly, but the bird's tail was broken. I contacted Ballard Design and they immediately mailed me a new one. I simply love this mirror! June 13, 2013
Beautiful Mirror This mirror is beautiful and well made. The only negative comment I could make is the two hooks to hang the mirror up is too close to the edge. Otherwise, I love it. June 5, 2013
Beautiful Heavy Mirror I have the leaner mirror in the white color, and it is hanging on my master bedroom wall next to the small serpentine chest in antique white. The finishes do not match exactly, but they coordinate nicely, and both pieces look wonderful in my french country master. The mirror is heavy duty, beautifully done, and the reflection seems true- I had been living without a full length mirror for some time, so am happy to have such a beautiful one now. June 3, 2013
Beautiful Mirror Ordered the small distressed white birdsong mirror. It is very beautiful, sturdy, and well made. The white distressed finish is just as described. Hung ours in our half bath and it looks great. Bird is easily removed. Worth the price. May 5, 2013
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Product:WM906-Wood Birdsong Mirror

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