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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Wine Barrel Chardonnay Plaque 4.6 5 52 52
Will look great in my bar area I love this nice heavy wine barrel top. It is big and well-made and nicely finished. I also bought the medium Chardonney top in the natural wood finish. My only concern is how to attach them to the wall securely. They came with predrilled holes to slide over a screw head but since the holes are aligned in a diagonal direction, that won't work. Now I need to attach a different hanger. I'll make it work but it would have been nice if someone had thought this thru. October 19, 2011
Buy the set These are so authentic looking. I bought the set to hang around my wine bar and it transformed the room. They are so interesting and true conversation pieces. I hung mine assymetrically for a bolder statement and it looks amazing. I would recommend this product and the others 1000% October 6, 2011
Tricky to hang but great looking I got this in the smaller size and the medium size to decorate a bar area in my family room. They are just perfect. Nicely made and substantial, the are just the right thing for my decor. They were complicated to hang but I made a paper template and used it to get the hanging hardware in the correct position. THis made the job a little easier. September 4, 2011
Tricky to hang but great looking I got this smaller size and the medium size to decorate a bar area in my family room. They are just perfect. Nicely made and substantial, the are just thr right thing for my decor. They were complicated to hang but I made apaper template and used it to get the hanging hardware in the correct position. THis made the job a little easier. September 4, 2011
Beautiful/Very good quality I ordered this wine barrel for my husband for Father's Day. We were so pleased when it came. It's heavy, sturdy and the wood has a beautiful color. It surpassed my expectations. We have it hanging in our wine cellar and all our friends admire it. Great product!! You will not be disappointed! July 21, 2011
Looks great This plaque looks great as part of the set, although it would look great alone. Great addition to my wine storage area! July 13, 2011
Substantial and attractive I was pleasantly suprised by the quality of this item. Although it looked attractive in the photos, sometimes this doesn't translate when the item is received. It commands attention and anchors the baskets and bottles above my kitchen cabinets. I am going to purchase the two companion pieces as well. As an occasional Ballard Shopper, this has been my favorite piece to date. July 9, 2011
Great addition! This is a great focal point on our dinning room! We have a wine theme in our home and it is a beautiful addition! June 2, 2011
good products but could be better quality I like the wine barrels I purchased but I must say they could be better quality for the price. I had to exchange one of them because I could see the wood putty that was a different color then the wood. I am glad I got them on sale. I did hold on to them because I like the uniqueness of them. I have gotten many compliments but to really see them up close you would see the imperfections. Luckily they have a distressed look to help people not notice their imperfections as much. I would only recommend thes if you could get them on sale. May 18, 2011
Awesome...But hard to hang! Really love this piece. Just really hard to hand. Weights about 15 pounds! May 14, 2011
I love the authentic look of this product A great statement piece with a beautiful, rich wood finish. May 3, 2011
This is an outstanding piece This beautiful piece is completely made of wood and nicely crafted. It nicely compliments the other two wine barrel pieces. I recommend the entire ensemble enthusiastically! May 2, 2011
Looks great, but we had a few issues.... When I placed the order, it was on backorder, and then another backorder. When I finally received the barrels, but we had to caulk all but one of the barrells (round to the top). Once we did this, we hung and they look great against the Texas limestone. April 29, 2011
Guests think we purchased them from a vineyard! I think they would be nicer if they were a little distressed but regardless we are very happy with them and highly recommend them as an added addition to your home. April 5, 2011
Heavy. Well Made. Nice Looking. I love everything about this product. A little bit difficult to hang but so attractive to look at. March 27, 2011
Nicer than expected We bought two of these plaques. Although I had to wait way longer than expected for delivery, they were worth the wait as they are beautiful and much more attractive in person. The craftsmanship is much higher quality and over all, they have an expensive look to them and I was expecting something somewhat cheaper looking i guess. Very happy, they look so cool on our walls and we always get compliments!! March 16, 2011
Classy bar decor Wine Barrel Pinot Noir Bought all three wine barrels as shown in your catalog. They are a nice addition to the bar area of our newly finished basement. March 16, 2011
Wine Barrel Pinot Noir plaque This item is absolutely beautiful. I never expected it to look so wonderful in my kitchen on my wall. The delivery was quick -- I just cannot tell you how wonderful it is and it looks. The wood is absolutely gorgeous! March 16, 2011
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Product:WP748-Wine Barrel Plaques

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