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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 57 reviewers.
Rated 5 out of 5 by LOVE the idea from Ballard! I purchased all three and did the arrangement that was photographed in the latest Ballard catalogue. OMG, they look so GOOD. We have a wine bar on the other side of our kitchen and these are perfect. I sill submit a photo at a later date. I included these three with the large typesetter letters V I N, in black. Looks so rich! They were a bit tricky to hang, but I devised my own system and it worked perfectly and they are perfectly hung, with NO mistakes the first time. If you want to know how I did it, let me know and I will post it. April 5, 2015
Rated 3 out of 5 by Okay I'd give this product a better review but the text on the barrel I received is printed wrong...or the holes were drilled wrong. Either way, when you hang it according to the holes on the back of the barrel then the wording is slanted. So now we have to take it down, drill more holes in our wall and try to hang it so that the text is right. A little disappointing since this costs so much and I wanted it so bad. Other than this it is nice. April 2, 2014
Rated 5 out of 5 by Wine Barrel Plaques Love, love, love them... They are top quality and much bigger in person than I thought. They look amazing in my kitchen. April 2, 2014
Rated 5 out of 5 by Wine Barrel plaques Love them!!! They were perfect, better than a picture for the spot where they were used. Needed something to really make a statement, and they did the trick! March 6, 2014
Rated 5 out of 5 by Charming and well made Just the perfect accent to our "Napa" room!!! The quality, color and detail of these wine barrel plaques is outstanding. They add a unique charm to the room and make my family & friends feel that they are in "Wine Country". March 4, 2014
Rated 1 out of 5 by Falls short of expectations For such an expensive purchase I would think the mounting system would have been better thought out. The keyhole slots are so small expect to take a trip to the hardware store for some special mounting screws, not included. I have a large assortment of typical mounting hardware, none of which would fit. When we called customer service they instructed my wife on how to measure the key hole slot to go to the hardware and buy the right mounting screws....... I suggest either have some more robust key hole slots as part of the design (larger, accepting standard size screw heads) or include a pack of specialized mounting fasteners. October 27, 2013
Rated 5 out of 5 by Great quality I was very impressed with the quality of the wine plaque. It was expertly packed & it arrived with no scraps. I love it! October 23, 2013
Rated 5 out of 5 by Much more substantial than they appear on-line. I recently remodeled my kitchen and as an owner of a wine shop, I felt the wine barrel tops would be so perfect incorporated into our decor. Words cannot express how thrilled I am with this purchase. I also purchased the Pruvost placque for the opposite wall. So beautiful! October 11, 2013
Rated 5 out of 5 by This looks great! I hung this in my small wine room next to my wine frig. It looks really nice! I would have bought all three if I had room. October 8, 2013
Rated 2 out of 5 by Poor quality control These plaques are beautiul. They are a unique and add something different to my kitchen/breasfast room. It's decorated in vineyard . When they arrived I was thrilled with them and threw all of the packaging away. Unfortunately when we hung them we realized that 2 out of the 3 plaques we ordered were off. There are 2 holes on the back of each plaque in order to hang them. The stenciling does not match up with the holes. One plaque was off by at least 1- 1/2 inches. Since I had already threw the packaging away we kept them. They were a nightmare to hang ! I can't stress that enough. August 11, 2013
Rated 5 out of 5 by Very nicely made and looks great on wall. Nice addition to the wall, easy to hang. I had purchased one prior to this one, but it did not compare to the quality of yours. Glad I went back and ordered this one. July 25, 2013
Rated 5 out of 5 by Excellent Love, love, love this plaque !!!!! Everyone who comes to my house comments on it. It is really heavy and top quality. I would buy it again and again. ! July 20, 2013
Rated 5 out of 5 by Great Look If this plaque is your taste, I recommend it. High quality wood, well constructed, and looks impressive above our wine bar. It is heavy and is much easier to hang with two people. June 6, 2013
Rated 5 out of 5 by Excellent quality These plaques are solid! Received several compliments. Absolutely love them! May 30, 2013
Rated 5 out of 5 by Love the plaque! The item is exactly as described and of very good quality. Be aware that it stands out a good 3 inches from the wall, which I knew, because I had seen it in the store. It fit my space very well. My husband had no trouble hanging the plaque but he is very handy to begin with. He did comment that the drilled holes on the back are at an angle. May 16, 2013
Rated 2 out of 5 by They look nice, but they're not worth the time and pain required to hang them I have probably spent $8,000 or more on various furnishings at Ballard, and I have to say that this small purchase by far has been the most frustrating. I wish I had paid more attention to the reviews that complained about hanging these plaques. The keyhole brackets on the back are too small and the holes too shallow to accommodate most hooks or bolts available at the hardware store. To make matters worse, they were installed at an angle, making it impossible to slide the second bracket onto a properly placed bolt in the wall. I've already made two futile trips there to find bolts or hooks that will hang theses plaques. Nothing has worked, despite my having used a paper template to position the bolts and despite my having measured several times. I also have had to patch four holes in my brand-new wall, and I'm hesitant to attempt another hanging. Ballard really should have put more thought into logistics on this offering. I'm very disappointed, and had I not tossed the shipping boxes upon liking the way these looked, I would be sending these back. February 27, 2013
Rated 5 out of 5 by HANDSOME DECORATIVE PIECE! I love this plaque. I bought the smallest one first just to see if the quality was what I was looking for and I wasn't disappointed. Recently, I purchased this medium one for my husband for Christmas to put behind the bar in our lower level. He was very pleased with it: both looks and quality. It is a sturdy piece too because it took an accidental bounce roll down our staircase and came out of it unscathed. January 13, 2013
Rated 4 out of 5 by Great look Looks great in our "wine corner" but be careful installing it, the holes are not lined up perfectly!!! January 10, 2013
Rated 5 out of 5 by Thick, heavy, finely finished wood. The plaque was beautiful! It is now in my friend's wine garden! January 9, 2013
Rated 4 out of 5 by Love them! I ordered all 3 wine barrels for our dining room. I was pleasantly surprised in the quality & sturdiness in the products. They have added the warmth & personality we have been looking for. Hanging them was an issue I am willing to over look due my satisfaction with the barrels, thank goodness my husband is very patient & creative with getting the barrels hung. November 26, 2012
Rated 5 out of 5 by Love them. I bought the small and medium barrel plaques and they look great in my wine bar area. Several reviews commented on how difficult they are to hand. Simply place a sheet of paper across the back, make the to holes for hanging with a pin, and then hammer a nail through these hole in the wall. Viola November 18, 2012
Rated 5 out of 5 by Wine Barrel My husband and I "LOVE" the wine barrels. We purchased all three and it made such a difference in our dining/wine room. They are high quality & I only wished I had purchased them sooner! October 31, 2012
Rated 5 out of 5 by So unique LOVE this. We got the chardonnay and pinot plaques, they are so unique and different looking. We are doing our house in wine country style and these are just perfect. I am more than happy with them. Like other reviewers said, we hung with a wire, it would be nice if they came with a wire. October 17, 2012
Rated 5 out of 5 by Very Impressed I am very impressed with the quality and timely delivery of the plaques. They look great on the wall and are well made. Thanks Ballard! September 27, 2012
Rated 5 out of 5 by Something unique that you wouldn't find in stores This plaque looks great in my diningroom along with the pinot noir plaque. Many have commented on the uniqueness. The quality is excellent! September 19, 2012
Rated 5 out of 5 by Hanging Tip Love these wine barrels! They look beautiful behind my bar. Others have mentioned they are hard to hang, which they would be w/o some modification. I installed brackets on each, and then attached picture wire and just nailed one hook into the wall. That made the process much easier. I thought they may fall away from the wall a bit using this technique, but they hang flush and look beautiful. You won't be disappointed with this purchase. September 11, 2012
Rated 5 out of 5 by This product pairs great character and quality construction. I recently ordered the small and medium wine barrel plaques. They are awesome! The quality was better than expected. If you are thinking about buying them, I would say go for it. August 2, 2012
Rated 4 out of 5 by great conversation piece We bought all 3 wine barrel plaques to place behind our bar. I was very impressed at the quality of the pieces and they look great on the wall! I would have given them 5 stars, but the plaques are quite tricky to hang. However, I would still recommend these to anyone. June 15, 2012
Rated 5 out of 5 by High quality appearance without the high price I recently purchased the Chardonney wine barrel. I love it! It adds depth to the wall without being obnoxious and really brings in the rustic wine country feel that we were hoping for. Now that I have the one I am going to purchase the other three. Since we have displayed this wine barrell everytime we have guests they all comment on it. Everyone loves it and wants to know where I got it. April 19, 2012
Rated 5 out of 5 by great quality I had always heard Ballard had great products but when I received this wine barrel plaque I was amazed at how beautiful it was and clearly not cheap materials! March 28, 2012
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Product:WP748-Wine Barrel Plaques

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