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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Options for purchase: Frame and Slipcover or Slipcover alone.
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Vintage Vogue Sofa Slipcover - Special Order Fabrics is rated 3.7 out of 5 by 15.
Rated 5 out of 5 by from This sofa is very comfortable We always have a hard time finding a sofa that fits both my tall husband and me, the short wife. I'm 5'2" and this sofa is perfect. It is soft enough to sink into for a nap, but firm enough that you can easily get out of it. I am thrilled with my Vintage Vogue Sofa and chair.
Date published: 2012-09-01
Rated 5 out of 5 by from Vintage Vogue Holds Up I am about to purchase my second set of Vintage vogue couches. I originally purchased my Vintage Vogue sleeper couch and love seat 18 years ago! Over the years, I've purchased 3 different sets of slipcovers and have enjoyed mixing and matching them - different frame covers with different cushion covers. The frames have held up beautifully through 2 kids, many friends, pets, spills, etc., and I've washed all of the covers more times than I can count. At long last, it's finally time for a new set. I can't wait! Just wanted to let others know that you can't go wrong here. Beautiful and durable. I wouldn't buy anything else.
Date published: 2015-07-04
Rated 5 out of 5 by from Well made, sturdy, and comfy! I had been searching for a slip-covered sofa for months. I loved what Ballard had to offer, but was leery about ordering without seeing the product first. Finally, Ballard was offering a discount on upholstery with free returns...so I ordered....so so so happy with my sofa! So does my daughter and her friends, and our 2 labs appreciate the comfort, too...
Date published: 2011-11-12
Rated 5 out of 5 by from well made great sofa Shipped and delievered when stated. Came well protected and in great shape. Sofa is well made and we love it!
Date published: 2012-02-10
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SA019-Vintage Vogue Sofa Slipcover - Special Order Fabrics
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