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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Options for purchase: Frame and Slipcover or Slipcover alone.
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Rated 3.7 out of 5 by 15 reviewers.
Rated 5 out of 5 by Vintage Vogue Holds Up I am about to purchase my second set of Vintage vogue couches. I originally purchased my Vintage Vogue sleeper couch and love seat 18 years ago! Over the years, I've purchased 3 different sets of slipcovers and have enjoyed mixing and matching them - different frame covers with different cushion covers. The frames have held up beautifully through 2 kids, many friends, pets, spills, etc., and I've washed all of the covers more times than I can count. At long last, it's finally time for a new set. I can't wait! Just wanted to let others know that you can't go wrong here. Beautiful and durable. I wouldn't buy anything else. July 4, 2015
Rated 2 out of 5 by Vintage Vogue Sofa This sofa is fantastic at first. All cushions disintegrate! Purchased in late 2007; by 2011 cushions have lost their shape. Very sad to say that they do stand up to regular use. There are no small children or pets in our house. They have been regularly fluffed and switched around. I am on this site now to look at the price of replacement cushions, because the cushions are now flat. I thought by purchasing from Ballard, they would be of better quality. I would expect more longevity with this price point. Now, I wish I had purchased from an actual furniture store. (at least no shipping and handling) Very disappointed, but stuck with this product and stuck spending more to make them look decent. January 6, 2015
Rated 1 out of 5 by Looks nice, unuseable This was a major disappointment. Only thing I like about this is the slipcovers but the loveseat itself is unusable. First of all, it is way too low to the ground. Everyone who tries to sit on it falls as they are not expecting it to be so low. I have it on 2 five inch risers and it is still too low. It is made for a child--only person who can easily sit on it is a toddler who has no problem sitting down--they don't even need to crawl up. Second, it is oddly uncomfortable even though it looks comfortable. Everyone who sits in it, gets a weird look on their face and tries to remove all of the back cushions and throw pillows but it is still uncomfortable and pushes you oddly forward. Needless to say this is used in a child's room as a coat hanger as no adult will sit in it. March 13, 2014
Rated 5 out of 5 by I love Vintage Vogue We now have the sofa, loveseat and chair. I love the look of them and they're plenty comfortable. I'm very pleased. April 24, 2013
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SA019-Vintage Vogue Sofa Slipcover - Special Order Fabrics

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