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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.5 out of 5 by 30 reviewers.
Rated 1 out of 5 by Not holding up well We have had this table for less than 6 months and it is not holding up well at all. I have "babied" it every day - never eating directly on it but rather always using either place mats or tablecloths. We never write on paper on the table, but rather on a book or magazine. I have always used microfiber cloths and a gentle cleaner to wipe it down. However, despite all my efforts, this table is already looking quite bad. The wood is starting to show signs of splitting and chipping. There is even a nail or screw that appears to be breaking through the surface. I am very disappointed with my purchase, which is a shame because it looks so nice! February 23, 2015
Rated 4 out of 5 by Disappointed in top It is a lovely table, but I did not know the top of the table was going to be Formica or comparable product rather than finished wood. December 3, 2014
Rated 4 out of 5 by Beautiful I love this table! It is beautiful and useful. We are getting used to having something at our feet which would be the only drawback but that is simply because our former table had 4 legs. I purchased it in black and love it but I did have to send the first one back because it had a scratch on top so make sure you inspect it. Ballard's customer service was wonderful and shipped a new one right away. December 3, 2014
Rated 5 out of 5 by Beautiful, elegant table I'm writing this review because I relied so much on the reviews of this table before making such a big online purchase. Wow, do I love this table!! The wood and color of the stain are just beautiful, and it really makes a statement in my dining room. I love that the table is narrower than most, so it makes my small dining room look bigger. The table is solid and very well made and something you'd find at an expensive furniture store. This was my first major online furniture purchase, so I was very nervous, but Ballard did not disappoint in the least! I can't wait to order more! February 15, 2014
Rated 5 out of 5 by Elegant I have wanted this table for over a year. I finally was able to purchase it for my Thanksgiving dinner party. The table is so beautiful that I received complements all evening. When the leaf is in place the table seats 8 guests comfortably. Delivery exceeded my expectations. The delivery window was between 8am-2pm. The men were at my front door at 7:59 am! They were courteous and very careful with my purchase. We had the table put together in no time at all. I am very pleased with my purchase. December 14, 2013
Rated 5 out of 5 by This table is perfect! I've been looking for a table for over a year. I love the pedestals, they allow easy arrangement of chairs. I was concerned that it would be too narrow, but it is more than adequate. I'm planning on using it for Thanksgiving to seat 10 people. The leaf inserts easily. It's constructed solidly, the finish is beautiful. Shipping and delivery was handled very efficiently. Best yet, it's easy to assemble! November 24, 2013
Rated 4 out of 5 by Looks better in person! This table was initially back-ordered but arrived ahead of the anticipated delivery date. It was easy to put together and looks great. I was concerned with what it would actually look like, since it's hard to tell from catalog photos, but it exceeded my expectations. I've paired it with off-white and soft grey patterned fabric chairs with a nail-head trim. Together with the table, it creates a very chic and elegant look! June 13, 2013
Rated 5 out of 5 by Love it! This table looks high end and fits perfectly in my small dining room. June 12, 2013
Rated 4 out of 5 by Attractive table This table is very nice looking, but I do need to mention it took two tabletops to get one not scratched. The tabletop I kept has an area where it was most likely repaired, but it is not too noticeable, so we will keep it! December 21, 2012
Rated 5 out of 5 by love the style - elegant yet casual - we can seat up to 10 people - everyone who has seen the table tells us how beautiful and stylish it is and how lovely it looks in our dining room with our existing black ladderback chairs. the finish is beautiful and has a protective coating. the base is very graceful. we had looked a long time for a trestle table that didn't have such an oversize base - this is perfect for us! on top of everything else, your service was great. December 17, 2012
Rated 2 out of 5 by Valley of food crumbs? How to plug up tabletop design flaw? Need suggestions. This is the 2nd time I have used my new beautiful table. I don't always like to use tablecloths, but fear it will always be necessary for this table. I didn't realize that the table top would have a nice carved out outline around the whole tabletop that would capture food crumbs. A table top should be smooth, not a place to harbor run away crumbs. Now I have something else to clean and maintain. Darn it. Suggestions would be appreciated on how to plug up the deep line on the table top, or maybe I should return it. However the shipping of this table was a huge mess and I don't know if I can handle not getting legs, or the table to my home after many failed delivery attempts, calls and missing work to wait on the delivery folks. Really frustrated since this is a big purchase in many ways. December 15, 2012
Rated 5 out of 5 by Beautiful table for everyday dining We have been eating at our new dining table for a week and are very pleased with the purchase. Assembly was very easy. The hardest part was turning the table right-side-up after attaching the tabletop to the pedestal base. I agree with the other reviewers--the apparent quality is similar to our dining table from one of the elite North Carolina furniture factories, and the finish is lovely. Our table is the dark mahogany finish and it is absolutely perfect--it looks elegant, but isn't as "glassy" as my previous dining table, so it doesn't show my toddler's paw prints. :) I agree that without the leaf, the table comfortably seats 6. With leaf, 8. 10 would be a tight fit. In case you are wondering how leaf insertion works, the tabletop is split in the middle and is locked into place with two latches (one on each side). Because the table's base doesn't move when you expand the table, one person can easily expand the table top and put the leaf in place. The leaf does not store in the table but doesn't take up much space in a nearby closet. (My mother's dining table requires two people--one on each end--to pull open the table. Being able to expand the table on my own is a wonderful bonus!) November 18, 2012
Rated 5 out of 5 by Great Value I have purchased from Ballard Design in the past and was very pleased. When I started a search for a narrow dining tables under 42" wide, I found this table. Ordered it and was again very pleased. It was all that was advertised. I'm now searching for chairs that are not too wide and not too high for this table. October 27, 2012
Rated 5 out of 5 by Great quality This is my very first review of a product I purchased and my first Ballard Designs purchase; The reason I decided to write this review is because I relied so heavily on the reviews of this dining room table before I purchased it and felt so nervous about the negative feedback given by some customers but decided to take the chance.... My husband and I were more than pleasantly suprised when we unpackaged the box. The table is beautiful and made of solid wood with thin veneer on the table top. It does not have a veneer look; it's actually a little rustic (if anything) but truly elegant. My husband owned a carpentry business for 4 years and he says this table is very well made. We had company over on Sunday and everyone was complimenting the table- So if you are interested in a narrow, small dining room table do not hesitate to make the purchase. October 24, 2012
Rated 5 out of 5 by Handsome indeed! We love this table and also our guests and many grandchildren. Happy Family Holidays with easy cleanup and plenty of room. October 21, 2012
Rated 3 out of 5 by Beautiful Table, but definitely has a "veneer" look The table is beautiful and the carved legs and molded top add a very elegant touch. It is a veneer table but it definitely has a more veneer (high gloss) finish than it appears in the photo. The table comfortably fits 6 without the leaf, and 8 with the leaf, 10 (as stated in the catalog) is a stretch. October 9, 2012
Rated 5 out of 5 by This is a beautiful table! My dining room is long and narrow so this table fits perfectly in the space. It looks wonderful with my Lourdes chandelier and slipcovered parsons chairs. November 5, 2011
Rated 5 out of 5 by This table is perfect for a small dining area. Quality is great and I love the look. I needed a dining table for a small area and this table fit perfectly. It was easy to assemble and it looks great with my upholstered chairs and Ballards 3 seat bench! October 14, 2011
Rated 4 out of 5 by Love the Table but... This table is perfect for my small space, or at least it will be when they send the correct legs! I received my shipment today, and the table top is great - it is beautiful, and will fit perfectly, but the legs were black, not mahogany, so I had to send them back. Now it will take another 2-3 weeks to get the correct legs delivered. Oh well, I have learned you just have to be VERY patient with Ballard because their shipping with upholstery and larger furniture is quite slow. Kind of frustrating. September 29, 2011
Rated 5 out of 5 by Wonderful table with great delivery service Love the new table. The hesitation I had about ordering furniture over the web was, what condition would it arrive in. I have to say the delivery company was the best I have ever experienced. It simply could not have been a better experience. Now only if you would sell chairs reasonably priced. May 5, 2011
Rated 5 out of 5 by I was pleasantly surprised by the quality and workmanship of this piece. I am extremely impressed with the quality of this product. I live in North Carolina.. the furniture capital of the world, and this is as finely crafted a piece of furniture as I have encountered. The assembly was first rate..and the leaf and leveling adjustments are simple and secure. The fit and finish, in my experience, is of a quality found in far more expensive pieces of furniture. The catalog pictures don't do it justice. It is far more impressive in person! May 5, 2011
Rated 5 out of 5 by nice finish! good value! We have only used it once but it looks very nice in the dining room. Delivery service was great! March 31, 2011
Rated 5 out of 5 by love it!! The perfect mix of casual and elegant!! It was perfect to layout a fun spread for my son's christening. I can't wait to dress it with my formal China too!! March 17, 2011
Rated 4 out of 5 by This table invites company. This table is beautiful, especially the "legs". The top is very even in color and it is easy to add the leaf extension. The groove around the edge does seem to catch tiny crumbs, but they are not too hard to remove. Also, the table seems just a little taller than normal. March 16, 2011
Rated 4 out of 5 by Beautiful Table This was an exchange of the Vendome table. Ballard replaced the first table due to a manufacturer's finishing issue. The Ballard Design supervisor made this process effortless. The new table has a flawless finish and it is so easy to wipe down with a damp soft cloth. Would highly recommend both the company and the product. March 16, 2011
Rated 5 out of 5 BEAUTIFUL HEIRLOOM PIECE This table fits my needs so well, narrower than average tables and can seat up to 10 guests. The finish, color, and design of legs and ogee edge make this a stand out piece.The service was awesome from ordering to delivery. Now if only I could get the Arlington leather sofa UL031 it would be pretty as the picture in the winter catalog. Thanks Ballard!!!! March 3, 2011
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Product:TD263-Vendome Double Pedestal Table

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