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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Vendome Double Pedestal Table 4.6 5 24 24
Love the Table but... This table is perfect for my small space, or at least it will be when they send the correct legs! I received my shipment today, and the table top is great - it is beautiful, and will fit perfectly, but the legs were black, not mahogany, so I had to send them back. Now it will take another 2-3 weeks to get the correct legs delivered. Oh well, I have learned you just have to be VERY patient with Ballard because their shipping with upholstery and larger furniture is quite slow. Kind of frustrating. September 29, 2011
Beautiful, elegant table I'm writing this review because I relied so much on the reviews of this table before making such a big online purchase. Wow, do I love this table!! The wood and color of the stain are just beautiful, and it really makes a statement in my dining room. I love that the table is narrower than most, so it makes my small dining room look bigger. The table is solid and very well made and something you'd find at an expensive furniture store. This was my first major online furniture purchase, so I was very nervous, but Ballard did not disappoint in the least! I can't wait to order more! February 15, 2014
This table invites company. This table is beautiful, especially the "legs". The top is very even in color and it is easy to add the leaf extension. The groove around the edge does seem to catch tiny crumbs, but they are not too hard to remove. Also, the table seems just a little taller than normal. March 16, 2011
Beautiful Table This was an exchange of the Vendome table. Ballard replaced the first table due to a manufacturer's finishing issue. The Ballard Design supervisor made this process effortless. The new table has a flawless finish and it is so easy to wipe down with a damp soft cloth. Would highly recommend both the company and the product. March 16, 2011
Well made, bold style! This was our first major online furniture purchase and we were nervous. The reviews were good, and this company appeared to stand behind it's products, so we went for it. We were not disappointed. Delivery was fast. Courteous deliverymen. My husband put it together on his lunch hour. Table is heavy and sturdy, it's well made and beautiful! I'm hoping the top holds up and doesn't get scratched up easily, but it appears to be able to withstand everyday use. Even with some wear and tear, this is a piece of furniture to be cherished for years to come. November 29, 2012
I was pleasantly surprised by the quality and workmanship of this piece. I am extremely impressed with the quality of this product. I live in North Carolina.. the furniture capital of the world, and this is as finely crafted a piece of furniture as I have encountered. The assembly was first rate..and the leaf and leveling adjustments are simple and secure. The fit and finish, in my experience, is of a quality found in far more expensive pieces of furniture. The catalog pictures don't do it justice. It is far more impressive in person! May 5, 2011
This table is perfect! I've been looking for a table for over a year. I love the pedestals, they allow easy arrangement of chairs. I was concerned that it would be too narrow, but it is more than adequate. I'm planning on using it for Thanksgiving to seat 10 people. The leaf inserts easily. It's constructed solidly, the finish is beautiful. Shipping and delivery was handled very efficiently. Best yet, it's easy to assemble! November 24, 2013
BEAUTIFUL HEIRLOOM PIECE This table fits my needs so well, narrower than average tables and can seat up to 10 guests. The finish, color, and design of legs and ogee edge make this a stand out piece.The service was awesome from ordering to delivery. Now if only I could get the Arlington leather sofa UL031 it would be pretty as the picture in the winter catalog. Thanks Ballard!!!! March 3, 2011
love it!! The perfect mix of casual and elegant!! It was perfect to layout a fun spread for my son's christening. I can't wait to dress it with my formal China too!! March 17, 2011
nice finish! good value! We have only used it once but it looks very nice in the dining room. Delivery service was great! March 31, 2011
Attractive table This table is very nice looking, but I do need to mention it took two tabletops to get one not scratched. The tabletop I kept has an area where it was most likely repaired, but it is not too noticeable, so we will keep it! December 21, 2012
Great Value I have purchased from Ballard Design in the past and was very pleased. When I started a search for a narrow dining tables under 42" wide, I found this table. Ordered it and was again very pleased. It was all that was advertised. I'm now searching for chairs that are not too wide and not too high for this table. October 27, 2012
Beautiful Table, but definitely has a "veneer" look The table is beautiful and the carved legs and molded top add a very elegant touch. It is a veneer table but it definitely has a more veneer (high gloss) finish than it appears in the photo. The table comfortably fits 6 without the leaf, and 8 with the leaf, 10 (as stated in the catalog) is a stretch. October 9, 2012
Handsome indeed! We love this table and also our guests and many grandchildren. Happy Family Holidays with easy cleanup and plenty of room. October 21, 2012
This is a beautiful table! My dining room is long and narrow so this table fits perfectly in the space. It looks wonderful with my Lourdes chandelier and slipcovered parsons chairs. November 5, 2011
Looks better in person! This table was initially back-ordered but arrived ahead of the anticipated delivery date. It was easy to put together and looks great. I was concerned with what it would actually look like, since it's hard to tell from catalog photos, but it exceeded my expectations. I've paired it with off-white and soft grey patterned fabric chairs with a nail-head trim. Together with the table, it creates a very chic and elegant look! June 13, 2013
Love it! This table looks high end and fits perfectly in my small dining room. June 12, 2013
Wonderful table with great delivery service Love the new table. The hesitation I had about ordering furniture over the web was, what condition would it arrive in. I have to say the delivery company was the best I have ever experienced. It simply could not have been a better experience. Now only if you would sell chairs reasonably priced. May 5, 2011
This table is perfect for a small dining area. Quality is great and I love the look. I needed a dining table for a small area and this table fit perfectly. It was easy to assemble and it looks great with my upholstered chairs and Ballards 3 seat bench! October 14, 2011
love the style - elegant yet casual - we can seat up to 10 people - everyone who has seen the table tells us how beautiful and stylish it is and how lovely it looks in our dining room with our existing black ladderback chairs. the finish is beautiful and has a protective coating. the base is very graceful. we had looked a long time for a trestle table that didn't have such an oversize base - this is perfect for us! on top of everything else, your service was great. December 17, 2012
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