GUEST
Shipping To: true
Return to Shopping Cart
false header 1 68901
false header 2 68901
  20 5 20 More... More... image html 2000 100
 
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address:
18

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

false
false
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
Valentino Rug 4.6 5 7 7
Beautiful and soft I always hesitate to order rugs online due to the difficulty in returning them if needed. I took a chance on this one and am happy I did. It is beautiful, thick, and soft. Such an elegant addition to my front hallway! I ordered the cushioned pad to put under it, which makes the rug seem even more plush. Ballard has so many pretty rugs that now I am looking around to see if I have room for some of the others. December 13, 2013
Lovely rug, but some color variance issues This is a lovely rug, but I have noticed some color variance issues that you may need to be aware of. Originally I ordered this in a smaller size and it wasn't quite large enough for my space. I exchanged it for a larger one. The two rugs are completely different colors. The smaller one is not faded looking. In fact it is rather bold in color. (I prefer a faded look). I am happy with the overall look of the larger rug, but one side of the rug is noticeably darker brown than the other. I wasn't sure if it was suppose to look this way. I've examined the photos on line and believe this is a mistake in this rug. I don't feel I need to return it, but wanted to point this out for future buyers. For this price point I'm not sure the quality control is where it should be. I will say, however, that this rug appears to be well made and is very soft underfoot. September 25, 2013
Just Perfect! This rug totally matches my bedding and looks stunning. It is very, very thin though. Overall I'm pleased with the final result but am not 100% sure the price was justified. If it hadn't matched my decor so perfectly I probably would have returned it. Also it is a very soft rug, very nice to step out of bed onto every morning. May 22, 2013
Soft, beautiful rug! I waited for a long time to find the perfect rug for our family room and this is it! The colors are muted and soft in the spa blue and tans. This rug is so soft and beautiful. The design is timeless. I can't say enough good things about it! April 14, 2013
2 next>>
Product:RT221-Valentino Rug
0

Welcome to your Idea Board

  1. Grab your favorite Ballard items from the site, and drag and drop them here
  2. Login/Register if you want to save your board for later
???WCM_CHOKING_HAZARD_CONTENT_1???