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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Upholstered Parsons Chair with Casters 3.8 5 15 15
Great chair I ordered this as a desk chair and I love it. The casters roll really well and it looks great. Thanks!! July 31, 2012
Too much money for the quality... The fabric is what I expected, however, the weight of the chair is very light and tips over easily. The casters also are below average because they fall out all the time. I would have expected better quality for the price. January 23, 2012
I love these chairs, they are beautiful and well made. I love these chairs. They are beautiful and as with everything that I have ever bought from Ballard, they are well made and of really great quality. Also, I received them weeks before they told me they would ship and so I had them for my big family Thanksgiving dinner. Thank you so much! I will buy from you again. December 16, 2011
A good value for the quality with one exception. This chair arrived earlier than expected and that was a pleasant surprise. The proportions of the chair are good and for the quality it is a great price. The one issue I had was with the quality of the upholstery job. I have used this particular beautiful linen print fabric before for window treatments and was aware of the large pattern repeat. On this particular chair because of the way the pattern was applied you think it looks like it was applied upside down, when in fact it was just the way it was upholstered. With an accent pillow on the seat the problem was solved. I think that more attention to where and how the pattern repeats would have resulted in a chair that was stunning instead of one where you question whether or not it was correctly upholstered. November 30, 2011
The parsons chair is beautiful, and comfortable. I have longed for this chair for ages. It now sits at my kitchen desk area, decked out in the most gorgeous fabric imaginable. It's well made and comortable, which doesn't always go hand in hand. The casters make it easy to get in and out of, and are gentle on the newly installed hardwood floor. I am so pleased with my chair and, as always, pleased with Ballards service. Thank you so much for completing my new kitchen desk area in style! September 16, 2011
Not very well made The chair seat seems very flimsy for the money I paid and the fabric is very stiff. There is a squeak in the seat and I believe the wood is perhaps pressed board instead of hardwood. The seat is not very comfy. On a positive side, it rolls super easily and matches my bathroom. July 11, 2011
overall, very happy with this puchase this purchase was a good choice for my needs, not sure at first because the swatch was a more vibrant color (camel velvet) than the chair was, in addition it is pretty lightweight for the price. I have this in my office and it looks good with the style of desk I have and does give more manuerving room than a traditional office chair. July 5, 2011
Looks Nice But Only Fair Quality & Function I contemplated buying this chair for a long time. Wanted it to use it in conjunction with Ballard's 3 drawer desk. Although the chair was shown pictured with the desk many times in the catalogs and on-line, they are not really a good fit for each other. Even with the castors, the chair is too low to sit comfortably at the desk. Because my body sits so low in the chair and my hand and arm rest higher on the desk, my hand constantly goes to sleep while using the computer mouse. I suspect the chair would also be too low to use it comfortably at a dining room table. Had the chair been an inch or two higher, I would have given it a 3 star rating. As another reviewer mentioned, the chair is very lightweight and it doesn't feel particularly sturdy but when using it as a desk chair, that does make it easy to scoot around. Overall, I'm disappointed in this purchase from the function and quality aspect. March 26, 2011
I like the fabric color and weight. I like the fabric but found the chair backs too short. March 19, 2011
A well made chair It took a long time to get but the product is well made. It's a sturdy and the upholostery is great. March 17, 2011
Just OK Parsons chairs are everywhere now. I ordered this one because the price was right and it was on casters so I could use it at a desk. I was disappointed by the quality of the chair when it arrived. VERY light in weight and just doesn't feel like it will hold up for long. I hope I am wrong! March 16, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SC378-Upholstered Parsons Chair with Casters