Ballard Designs
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Upholstered Parsons Chair with Casters

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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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We offer free swatches of all our fabrics. $6.00 Shipping and Processing. Ten swatch maximum.

Rated 3.9 out of 5 by 18 reviewers.
Rated 5 out of 5 by Exactly as ordered I ordered the chair in domino green; this is the second one I ordered in that fabric and it looks the same as the one I ordered a year ago. Nice workmanship and was delivered exactly as estimated. January 25, 2013
Rated 5 out of 5 by Great desk/office chair Just received my upholstered parsons chair with casters and it is beautiful and comfortable - the perfect chair for both my office desk and table! I ordered it in the black and off white sinclair damask fabric....the fabric has a great feel, looks great on the finished chair and overall just gorgeous! :-D I look forward to using this chair for many years to come. April 22, 2013
Rated 5 out of 5 by well constructed I am so happy with my parson chairs. The workmanship is great. The fabric I chose looks exactly like the sample I had previously ordered. I wouldn't hesitate to recommend them to anyone looking to add a new look to their dining room. Delivery was as expected, actually arrived a few days early. December 26, 2014
Rated 5 out of 5 by Pretty chair I ordered this in the Capri butter Sunbrella fabric for use as an office desk chair. I love that the chair is armless so that it tucks flush with the desk when not in use. The fabric does not look or feel plastic-y despite being suitable for outdoor use. It has a lovely drape and sheen. The upholstery job is perfection. The castors move freely. I added a contrasting lumbar pillow for support and cuteness. I am considering ordering another for use with my makeup vanity. April 15, 2015
Rated 4 out of 5 by A well made chair It took a long time to get but the product is well made. It's a sturdy and the upholostery is great. March 17, 2011
Rated 4 out of 5 by overall, very happy with this puchase this purchase was a good choice for my needs, not sure at first because the swatch was a more vibrant color (camel velvet) than the chair was, in addition it is pretty lightweight for the price. I have this in my office and it looks good with the style of desk I have and does give more manuerving room than a traditional office chair. July 5, 2011
Rated 4 out of 5 by Great chair, but castors are too good! I love this chair however, the castors make the chair roll all over the place. I think my floors aren't even. If there is a way to slow them down, that would be great. It's comfy and beautiful. But, really it's perfect except for that. April 19, 2014
Rated 4 out of 5 by nice chair This is my second Parsons chair and this one seems firmer and sits a bit higher which is more comfortable at a computer desk. November 7, 2014
Rated 3 out of 5 by Just OK Parsons chairs are everywhere now. I ordered this one because the price was right and it was on casters so I could use it at a desk. I was disappointed by the quality of the chair when it arrived. VERY light in weight and just doesn't feel like it will hold up for long. I hope I am wrong! March 16, 2011
Rated 3 out of 5 by I like the fabric color and weight. I like the fabric but found the chair backs too short. March 19, 2011
Rated 3 out of 5 by A good value for the quality with one exception. This chair arrived earlier than expected and that was a pleasant surprise. The proportions of the chair are good and for the quality it is a great price. The one issue I had was with the quality of the upholstery job. I have used this particular beautiful linen print fabric before for window treatments and was aware of the large pattern repeat. On this particular chair because of the way the pattern was applied you think it looks like it was applied upside down, when in fact it was just the way it was upholstered. With an accent pillow on the seat the problem was solved. I think that more attention to where and how the pattern repeats would have resulted in a chair that was stunning instead of one where you question whether or not it was correctly upholstered. November 30, 2011
Rated 2 out of 5 by Looks Nice But Only Fair Quality & Function I contemplated buying this chair for a long time. Wanted it to use it in conjunction with Ballard's 3 drawer desk. Although the chair was shown pictured with the desk many times in the catalogs and on-line, they are not really a good fit for each other. Even with the castors, the chair is too low to sit comfortably at the desk. Because my body sits so low in the chair and my hand and arm rest higher on the desk, my hand constantly goes to sleep while using the computer mouse. I suspect the chair would also be too low to use it comfortably at a dining room table. Had the chair been an inch or two higher, I would have given it a 3 star rating. As another reviewer mentioned, the chair is very lightweight and it doesn't feel particularly sturdy but when using it as a desk chair, that does make it easy to scoot around. Overall, I'm disappointed in this purchase from the function and quality aspect. March 26, 2011
Rated 2 out of 5 by Not very well made The chair seat seems very flimsy for the money I paid and the fabric is very stiff. There is a squeak in the seat and I believe the wood is perhaps pressed board instead of hardwood. The seat is not very comfy. On a positive side, it rolls super easily and matches my bathroom. July 11, 2011
Rated 2 out of 5 by Too much money for the quality... The fabric is what I expected, however, the weight of the chair is very light and tips over easily. The casters also are below average because they fall out all the time. I would have expected better quality for the price. January 23, 2012
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $6.00. Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:SC378-Upholstered Parsons Chair with Casters

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