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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
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Select up to 10 fabrics from above.

Rated 4 out of 5 by 13 reviewers.
Rated 3 out of 5 by Nice fabric / loose fit Fabric is nice and wears well despite being in the sun for a few years. The issue is the mattress cover fits a bit loosely. I have been able to tuck it under the mattress to make it look more custom in appearance, and this is fine so long as no one sits on the daybed. March 20, 2012
Rated 4 out of 5 by Beautiful Quality Waiting a couple of months to receive my custom upholstered daybed was worth the wait. It is a beautiful piece and very well built. I paid extra for the in-house delivery and, even though they were several hours late in arrival, they were very professional and clean (removed shoes, etc.) The reason I gave four stars and not five, is because the mattress cover does not fit as tightly as I expected. The description said it was made for a 10" mattress, which is exactly what I purchased per their statements. However, even after putting a cushy mattress pad over the mattress, the cover is still a bit too big. If I sit on the daybed, then it requires straightening of the cover to remove all the loose bunches after standing up. Still, it looks lovely and will be a very comfortable place for my guests. February 29, 2012
Rated 1 out of 5 by Very disappointed... I order the uphostered daybed mattress cover for the Isabella day bed in Calistro Green. I was very disappointed because the elastic for the fitted cover was very poorly done. The elsatic was bunched up in one area and almost none in other areas so the cover does not fit snuggly. You can clearly see the bunching on the side of the mattress and it really ruined the beauty of the daybed, which I was very happy with. I did not return it as I didn't want to wait another 6 weeks for the replacement. February 19, 2012
Rated 5 out of 5 by Excellent quality! I got the daybed and mattress cover in gray velvet. It is is absolutely gorgeous and well made. January 26, 2012
Rated 5 out of 5 by An essential if you are buying the Afton or Camden daybed. Will any thickness of mattress 6-10" deep. I also loved the camden daybed, which is extremely comfortable and versatile. Well made piece and extremely easy to assemble. Mattress cover is pricy but worth it, as it matched the daybed perfectly. November 1, 2011
Rated 4 out of 5 by Good cover but seams on front and a little big It's hard to find a mattress that is thick enough so that the cover is snug. Also there's a seam in the middle on both sides that will always be visible so that's not optimal. Other than those 2 things I really like it. October 22, 2011
Rated 4 out of 5 by take note Need to be aware that cover accommodates a fuller mattress style. I bought a standard size mattress and had to buy mattress topper to fill out cover. Otherwise it is a great addition with the daybed. July 6, 2011
Rated 5 out of 5 by It is exactly what I expected! I absolutely love the daybed and mattress cover! It helped make my vision for the space come to fruition April 26, 2011
Rated 5 out of 5 by georgeous fabric After waiting several months for delivery I was rewarded with a superior quality product. The fabric and workmanship were very high end. I was beyond satisfied and will be a continued client. March 20, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:FL434-Upholstered Daybed Mattress Cover

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