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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
{0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Upholstered Daybed Mattress Cover 4 5 13 13
Beautiful Quality Waiting a couple of months to receive my custom upholstered daybed was worth the wait. It is a beautiful piece and very well built. I paid extra for the in-house delivery and, even though they were several hours late in arrival, they were very professional and clean (removed shoes, etc.) The reason I gave four stars and not five, is because the mattress cover does not fit as tightly as I expected. The description said it was made for a 10" mattress, which is exactly what I purchased per their statements. However, even after putting a cushy mattress pad over the mattress, the cover is still a bit too big. If I sit on the daybed, then it requires straightening of the cover to remove all the loose bunches after standing up. Still, it looks lovely and will be a very comfortable place for my guests. February 29, 2012
Great...but I've had my Afton daybed for awhile now and I have loved it since it arrived. I ordered it in the off white twill fabric so it will coordinate when I change the colors for the room. With all the company I get and the climbing off and on the daybed, the mattress cover can and did get soiled. Well I washed it in the machine and dried in the dryer. Needless to say, it shrunk. So be very aware about home care. Dry clean to be on the safe side. But I don't see why Ballard design don't preshrink fabrics before making and selling. Now I have to order another one. October 20, 2013
georgeous fabric After waiting several months for delivery I was rewarded with a superior quality product. The fabric and workmanship were very high end. I was beyond satisfied and will be a continued client. March 20, 2011
It is exactly what I expected! I absolutely love the daybed and mattress cover! It helped make my vision for the space come to fruition April 26, 2011
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