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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
Ten swatch maximum.
{0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Upholstered Couture Chair 4.5 5 43 43
Clean, sleek contemporary look. I love taking "bare bones" chair and selecting fabric and leg color and creating my look. Ballards keeps you up to speed on progress of your chairs. Easy, fast, efficient and beautifully finished product. December 10, 2011
Gorgeous chair I have an anitique dining room set made of walnut. I ordered 2 chairs to add more seating, and with the fabric I chose, they are a beautiful contrast, yet are perfec around the table! I knew I couldn't match the fabric on the original chairs. Very rich looking, the price was good also! September 23, 2011
Very comfortable! This couture chair is everything I was looking for and more! It is the perfect blend of comfort and style. I absolutely love the spa linen slipcovers. These chairs are a great investment! November 4, 2011
Love these chairs! Chairs arrived earlier than expected and were in excellent packing. Fabric and upholstering job were great. The seats are a little lower and not as firm as I expected, but very nice and recommended!! September 3, 2011
Great Value This chair is a great value. I chose the quilted white upholstery. But, although this fabric looks great now, I may have chosen a different color since it seems like it will stain easily. August 31, 2011
everything we wanted These chairs were a perfect addition to our dining room table. They're beautiful and comfortable, and they arrived much earlier than expected. Now I just need to find matching/coordinating seat cushions for the side chairs! July 1, 2011
Excellent quality chair for the price I bought this chair for a desk chair. It is very comfortable and a great size. It arrived with a small ding on one leg, but not significant enough to try and deal with shipping it back. June 5, 2011
Very pleased with the result The chairs are done in my own fabric. Even though the pattern was large, the fabric is matched perfectly on all 4 chairs. I couldn't be happier. July 1, 2011
Very Nice This chair is comfortable and stylish, with a simple but classic look. There is an excellent variety of fabrics to choose from to match with your room's style. May 15, 2011
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