Rated 4 out of 5 by Danel Generally good quality, packed well and arrived in good shape.
Generally very pleased w/ this purchase, arrived on time, everything intact; glass doors on console portion were already in place; the top of both bookcases, however, had not been stained.
July 17, 2015
Rated 5 out of 5 by MandMMom Excellent Quality
We are really pleased with the quality of this media set as compared to ones we have had in the past or others we have seen elsewhere. Deliver was excellent too! When family and friends visit they are impressed with the media set also. I am definitely pleased with our purchase.
February 15, 2015
Rated 5 out of 5 by NewhouseLdy looks great, temporary bad odor
Looks as good as it did on the internet. Had a strong chemical odor that took almost two weeks to dissipate. Very satisfied with product now that it no longer smells.
February 7, 2015
Rated 5 out of 5 by riverman Very Nice....
I was pleasantly surprised when I saw the unit (in-person).
Real wood, nicely crafted. ...the color was nicer than pictured.
Note: I ordered Tuscan Brown and yes it was brown when it showed up, but a richer Brown than was pictured. ...which was a good thing in my case.
October 16, 2014
Rated 4 out of 5 by NJY4 Excellent replacement policyNJY
Once we got the replacement for the media console due to the loose glass in one door, we were satisfied with the product although the quality was not quite as good as expected from BD. The local delivery company was excellent both times and it was nice to see them a second time.
October 2, 2014
Rated 5 out of 5 by homesweetorganizedhome A great addition
I had been looking for the perfect entertainment center. Wanted it to look like a built in without the price of a built in. This one fill the bill in every way. Purchased the black. It's gorgeous. The slightly distressed look makes it even more impressive. Love this media set and love Ballard!
June 30, 2014
Rated 5 out of 5 by Beachglassor This piece make the room, we love it.
The leveling adjustments on the bottom make easy work of fitting the pieces into place uniformly. The best pic for us and our room.
June 10, 2014
Rated 5 out of 5 by LotsOfBooks Very Pleased with product and delivery.
I was very pleased with the product, it was even nicer than I expected. It is well made and nicely finished. I was also impressed the with the packing materials, very well protected for transit. The delivery crew were prompt and courteous and set up the pieces in our desired location. The driver unpacked each piece outside and called me to the truck to make sure everything was satifsfactory before he brought it in. Overall I was pleased with my experience with your company.
May 20, 2014
Rated 3 out of 5 by SuzyW57 Beautiful but not very functional
In addition to these pieces I also purchased the file cabinet and hutch and have them all on one wall as a unit. It looks very nice and the units are all high quality. They are solid wood so VERY heavy. There are a couple of problems. If you only have a few large items to display the shelves might be adequate but there are only 5 shelves and if you have a lot of smaller books, then you have a lot of unused space. It would be nice if you could purchase additional shelves but you can't. The media center hutch is more trouble than it is worth. It has a solid back with only a small hole for the cords to go through and the back of the media cabinet only has a couple of small holes on the back as well. To change out a component you have to take the hutch off, then tempt to pull the bottom unit away from the wall so that you can then run the cords through. If you have the units set up against each other then you will probably need to remove everything off one of the units next to it as well. It is quite heavy so in hindsight we should have left the sliders under it and just gotten more. I have only had it a couple of weeks and have already had to take everything apart just so that I could just hook up a new cable box. Also since there are only 4 small holes on the back of the bottom unit, you have to leave the glass doors ajar for ventilation. If I were ordering this again I would definitely not order the hutch. I might be able to leave the bottom unit far enough away from the wall to make it easier to change out components if it didn't have the hutch.
April 11, 2014
Rated 5 out of 5 by XYZShop Very satisfied
Arrived sooner than expected. Delivery was easy and professional. The unit looks great and was in excellent condition.
February 14, 2014
Rated 4 out of 5 by Mazha Looks great in our family room.
The piece is beautiful in the dark wood. THere was some minor damage on the back of one of the end cabinets. THe biggest problems we had were that my husband had to screw the end units to the center unit so that they lines up perfectly. There should be a system in place for that. Also units come in 2 pieces and are connected together in the back. WHile they came with the hardware to accomplish this they did not have pre-drilled holes (even though they are marked in the directions). In the end I'm happy with the way the look but feel that they are a tad over-priced.
December 7, 2013
Rated 5 out of 5 by farmhousemama Perfect for our space
Very nice quality piece of furniture. Looks as pictured. We are very happy with it. The only complaint I have is the delivery charge is very high.
November 21, 2013
Rated 5 out of 5 by Ridgewood Excellent, highly recommend
The color is exactly how it looks online. It was easy to assemble and balance (I have a old house with uneven floors). I am extremely happy with this purchase.
November 21, 2013
Rated 5 out of 5 by gogators Product exceeded expectations
After comparing this media center and book cases to the competition we are very pleased with our purchase. Service level and delivery was off the charts positive. We are very happy with the quality of the product and how it looks in our room.
October 13, 2013
Rated 5 out of 5 by michgolfergirl Beautiful Quality Furniture
I was a bit worried about ordering something of this price point online, mostly because we were never able to see the piece in person. However, we’ve always been pleased with the quality and customer service that Ballard Designs provides. Needless to say, we were thrilled with our purchase! We had been looking for an entertainment center for months. Our family room has two-story ceilings, so we knew that we needed something tall to balance the space. The fact that this set came with two bookcases, allowing us space to display family photos and books was a huge plus for us. The glass cabinets are great, our remotes work through the doors, allowing us to work cable, video, audio etc. The adjustable shelves are great. We tucked some baskets inside the glass cabinets for all of the Wii controls and card games. The Tuscan Brown color was rich, very timeless and very beautiful. The quality was great and everything sat completely level to our floor. We couldn’t be happier with the purchase! Thanks Ballard.
May 3, 2013
Rated 4 out of 5 by Traveler103 OK for the Price
Like the units but we found several slight damage spots or flaws (not intentional). Ballard misses the point by not having any touch-up paint in the Tuscan Cream color. Natural wood is easy to find touch-up for, painted is not unless custom blend. These units are simple and attractive.
April 30, 2013
Rated 5 out of 5 by Sandy2 Definitely pleased with the purchase
The 4 piece set arrived in 3 weeks which we thought was a timely manner despite the original quote of 2 weeks. (Our location) The whole process of arranging a delivery time and the 2 gentleman who unpacked and placed it in our home where we wanted it was done very smoothly and professionally. The set is beautiful and we are very pleased with it and how our new 46" TV looks on the console. The quality seems top notch for the price. We would recommend this set.
February 18, 2013
Rated 5 out of 5 by Imagine Wonderful storage group
We are very happy with the Tuscan group. The color is a creamy white with very little distressing, and it is a soft looking cream that does not overwhelm the room. It is pretty difficult to get everything set up, however, because you need to access the rear to connect everything and these pieces are heavy and bulky. It did not help that we had the largest possible TV to fit in there - 52 inch screen width. The opening is 50 inches, so you have to go in diagonally with the heavy TV and then hope it will be wide enough to straighten out the TV. Overall, now that it is all connected, very pleased!
February 15, 2013
Rated 4 out of 5 by ontherun perfect for a smaller space
i have been looking for years for an entertainment center that would fit a small space (no more than 110" along a wall) and also was not deep. this fits perfectly in the space and does not overwhelm the room. it gives me a place to display items and looks very good. it is good quality for the price. like some other reviewers mentioned, it is a bit on the yellowish side which is why i did not give it 5 stars but because it is exactly what i wanted in every other way i can overlook that. was delivered on time and set up quickly and all the packing materials were taken away. will definitely look to buy more from Ballard in the future.
February 13, 2013
Rated 5 out of 5 by jannygirl Love it!
Extremely happy. I was worried that it might be too yellow, but "French vanilla" is probably a good description of the color. Very nice quality. It is my first Ballard purchase, but it will not be my last.
January 15, 2013
Rated 4 out of 5 by LasVegasShopper Very nice furniture, well priced
Nice, attractive media center and bookcases. Plenty of room for components. Finish is nice and color okay for my room. I shopped for several months and finally purchased this set in lieu of custom built. No problem setting up and delivery reps were very professional.
Many referred to the color. The color is fine for me and of course colors show differently in different rooms. I ordered Tuscan Cream. The boxes were marked Rubbed White. They are creamy colored, not pure white nor "rubbed." They are a slightly lacquered look rather than flat finished. I think that upgraded the look. I gave my rating only because a few joints between trims are slightly roughly finished but only visible up close.
The delivery time was extended three times so that was a little frustrating (I think the California Ports strike contributed) but in the end, these are a very good choice for us.
I was concerned about such a large purchase sight unseen and it turned out great just like all my Ballard purchases over the years.
January 13, 2013
Rated 5 out of 5 by Fendi This product is beautiful
I bought this is Tuscan brown- the color is beautiful! The quality is good. I put it in a room with carpet and had no problem with leveling or having the pieces lean apart. I absolutely love it!
November 4, 2012
Rated 5 out of 5 by dowlila Great Addition for High Ceiling Space
This unit was delivered and set-up as promised - I'm not sure how it would be in a space with "normal" ceilings, but it looks great in my 2-story loft space. The construction and design are as to be expected at this price point, and something I would recommend if someone was looking for an entertainment center.
August 19, 2012
Rated 5 out of 5
by heartshopping Looks beautiful!
Some of the reviews complain about the color and I don't think it's yellow. I would say it is a true cream. The delivery guys did a good job unpacking it and placing it where I wanted. The only hard part was trying to make the side bookshelves level. Overall, beautiful piece!
July 19, 2012
Rated 5 out of 5 by startingoverinnv Great Quality - I am very pleased!
This whole ordering and delivery process was really great! The unit (4 components and shelves) were packed very carefully and the delivery service did a great job of unpacking and taking all of the packing material with them. The only process that was required was leveling the pieces and installing the shelves. I am very pleased with the quality of the pieces and the ease of installation.
July 15, 2012
Rated 5 out of 5 by Petalsoft Absolutely Love It!
Fantastic Media Center! I was surprised at the color, it's not quite a cream but more of a butter creme with a hint of yellow. Quality is supurb and it fits my room perfect!
July 1, 2012
Rated 5 out of 5 by ShoppersParadise Love the Look!
I love this Media Set, looks awesome, I love the lighter color.
May 31, 2012
Rated 3 out of 5 by mamalisa08 Great design, color is weird
We bought this media center in tuscan cream for our bedroom. It arrived in good shape, but there are some areas where the paint is slightly worn/chipped on the corners. Overall we are happy with it, with some caveats. I like the shape and design with the shelves, glass doors, space for the TV, etc. However I'm not thrilled with the color. It definitely has a yellow tone to the ivory which I really don't like. I was hoping for more of a true cream/off white color. Also, the quality seems average. You can tell it was made in China, which for Ballard Designs and the price we paid, is a bit disappointing.
May 1, 2012
Rated 5 out of 5 by Lucy1240 Great addition to den!
It was my first time using Ballard, service and quality was excellent! Exactly what I was looking for, would certainly use them again.
April 28, 2012
Rated 5 out of 5 by Olivia Love my Media Hutch!
I am very happy with our purchase. We have purchased other furnishings from Ballard Design and have never been dissatisfied. They are a professional company with excellent customer service. The Media Hutch is beautiful and was delivered early, without any problems. The quality of the product met my expectations and our 42 in flat screen TV fits perfect.
Thank you Ballard Design.
September 19, 2011