If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery Express orders received by 3 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
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Select Option:OptionsPersonalize: (You can add personalization to the item)PERSONALIZE THIS ITEMEDITQuantityPrice:Zoom Product DetailsItem#View ImagesItem:Tell a FriendEmail A SpecialistLive ChattruefalsefalseAdditional ViewsLarger ViewAvailabilityEmail A SpecialistAdd to wish ListADD TO CARTUpdatePrice Range:Additional Information:Zoom ViewerCloseBallard DesignsWe apologize, but this item is no longer available.{0} Services per unit {1}04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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2This inviting collection combines soft white, off-white and taupe for a restful, neutral look. Layer in your own colorful accents to kick up the energy. The Duvet is hand finished in 100% cotton with a taupe stripe front, solid reverse and hidden button closure. Travers Duvet features:
Dry clean
Made in the USA
I'm not sure the last time the manufacturer actually purchased a bed but most "drops" on bedskirts these days are at least two more full inches than is on this bedskirt. This measures only 14" with absolutely no extra in the hem or seam allowance where it attaches to the part that covers the box spring. I"m very disappointed but too far down the road to do something different. If not already, it should be listed in the dimensions of the item write up.
+2points
4of6voted this as helpful.
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I ordered the bed skirt and was very pleased with the quality of the fabric. Upon unpacking it however, I found that it was pieced in very obvious places (like 2 inches from the pleat) which were very obvious since the material is thick and very unnecessary since piecing could have been hidden in the pleat or piecing could just have been avoided all together. Additionally, the piecing was not at regular intervals, just here and there. I phoned Ballard and they were very nice about returning it and put a request on my reorder that it not be pieced. HOWEVER, the new one was pieced as well although at more regular intervals and not at such obvious places. I kept it but am not happy with it. This item is not in the new catalog so they probably only had a few left, maybe all pieced......but DON'T order it.
+9points
9of9voted this as helpful.
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