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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Collections &amp New Items
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Rated 4.5 out of 5 by 16 reviewers.
Rated 5 out of 5 by Ticking Stripe in Spa, Bedskirt, duvet cover, and shams Very happy with these items! The fabric is heavier than I was expecting, and that is a good thing! Would like to buy some additional yardage for window treatment, but not sure if the fabric yardage is the same weight as the duvet cover, bedskirt, and pillow shams... might be to heavy for curtains??? Still contemplating that! Yes, I'd recommend these items, if you're into "ticking stripes"... which I am, so loving them all. October 3, 2015
Rated 5 out of 5 by Exactly what I was looking for! We are rebuilding our home after a devastating fire and I was looking for exactly this! I love the timeless look of the ticking stripe and the fabric is very, very nice. I also purchased the skirt, the shams and a monogramed pillow. Can't wait to get it on the new bed! I had previously purchased a quilt that I also love. Very soft and beautiful. I have never been disappointed with Ballard. Thank you so much! July 9, 2015
Rated 5 out of 5 by Love Ticking Stipe Duvet Cover! High quality well made duvet cover. Looks beautiful with a coordinated flowered quilt and shams. Purchased the Euro Shams as well but they did not come as pictured. They came without ties that were shown in pictures, so I sent them back. Love the duvet and the ties in the corners are great for keeping the down comforter in place. Love it! May 20, 2015
Rated 5 out of 5 by Such nice quality I have always loved ticking bedding and this did not disappoint. The fabric and design are just perfect. I have not added the inserts yet, but they look great without for now. May 13, 2015
  • 2015-10-05T06:21:46.649-05:00
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Product:FL878-Ticking Stripe Bedding

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