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The Inconsolable Print

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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The Inconsolable Print is rated 4.9 out of 5 by 66.
Rated 5 out of 5 by from Love This Print This print arrived in perfect shape because of strong packaging to keep it safe. The print is wonderful. So happy to have it in my home. I waited a long time before I purchased the print but I'm so glad I did!
Date published: 2015-04-13
Rated 5 out of 5 by from I and everyone who sees this has loved it. A treasure to behold The parcel was delivered and I could tell before opening something was amiss. Opening confirmed a break in the picture. I called and quickly was sent another. What great customer service! Kudos for Ballard Customer Service.
Date published: 2013-11-03
Rated 5 out of 5 by from Love it!!! I have loved this picture from the first day I saw it. The quality is outstanding and the picture is beautiful. Fantastic buy!
Date published: 2011-04-21
Rated 5 out of 5 by from Great Print This print is adorable. I get many compliments on it. Also it looks exactly like my maltipoo. I highly reccommend this product.
Date published: 2011-10-28
Rated 5 out of 5 by from Irresistible! I want to hug this little guy every time I walk by!
Date published: 2015-04-04
Rated 5 out of 5 by from So Precious! Just one of those accent pieces people notice! Nicely framed.
Date published: 2016-01-15
Rated 5 out of 5 by from Love this I have a goldendoodle so this was love at first sight. Artsy and simple. I love it!!
Date published: 2013-04-05
Rated 5 out of 5 by from Beautiful print I have been looking at this print for a long time and just recently decided to purchase. It was worth it. I love it. Beautiful and looks like every dog that I have ever owned.
Date published: 2012-04-24
Rated 5 out of 5 by from This can go with any decor Fell in love with this pic... Hung it in a prominent space that I pass often. I smile every time!!! It is just what I expected. Frame is great, easy to hang.Sepia color is a bit yellow.
Date published: 2014-01-10
Rated 5 out of 5 by from Don't miss this one I am so glad this print came back. I finally bought it, and so glad I did. Even my husband likes it.
Date published: 2013-10-13
Rated 5 out of 5 by from Beautiful Picture I love my new picture from Ballard and have received many compliments on it. The framing is heavy and of high quality. Although the glass on my first picture arrived completely shattered, Ballard immediately shipped me a new one - no questions asked. The second arrived flawless. I am very satisfied with this purchase.
Date published: 2012-09-21
Rated 5 out of 5 by from Adoraqble! Depicts our little boy we just adopted from our local humane society. You will never tire looking as this print. I would recommend it for anyone.
Date published: 2014-11-03
Rated 5 out of 5 by from Pure Love I've been eye balling this piece for over a year...Placed it in my bedroom first thing I see when I get up ..LOVE IT <<SO CUTE but then I'm a dog nut !
Date published: 2015-06-22
Rated 5 out of 5 by from Five star !! I loved this picture the first time I saw it,it made me sad and happy at the same time.So sweet and adorable.I was pleasantly surprised at how it was framed and I loved the black/ cream...sorta " sepia " tone of the colors. Very happy .
Date published: 2013-08-18
Rated 5 out of 5 by from Just Charming Received this print today and it is just beautiful. The art work and framing is perfect. The packaging protected the print and it arrived without a scratch or a ding.
Date published: 2014-09-19
Rated 5 out of 5 by from Nicely framed and matted. Larger than expected. Love it! The dog has such an endearing expression. It makes me smile!
Date published: 2011-05-23
Rated 5 out of 5 by from Great purchase!!! I finally pulled the plug and purchased this adorable little puppy print for my home. He is exactly as he is shown in the catalog. I couldn't be more pleased with my purchase. Ballard took great care with its packaging and shipping. Quality product. Thank you
Date published: 2016-01-09
Rated 5 out of 5 by from This product is wonderful to look at! I fell in love with this print as soon as I saw it. I love dogs and it reminds me of one I had many years ago, I told my husband I wanted it for Christmas and it was on sale, so my husband got it for me, it was delivered in perfect condition, thank you so much!
Date published: 2016-01-15
Rated 5 out of 5 by from Exactly as pictured in catalog - love it. I love this picture! It is exactly as shown in the catalog - would recommend this item.
Date published: 2015-09-18
Rated 5 out of 5 by from Definitive focal point This print is done very well. the subject matter conveys the sadness of the dog to the viewer. The overall material of the frame is substantial and the print adds a definite focal point to a wall.
Date published: 2015-04-12
Rated 5 out of 5 by from Beautiful! I had looked at this print several times and kept feeling drawn to it. I'm so glad I decided to place my order. It is a beautiful piece. The quality of the print and framing is excellent. I'll enjoy this sweet puppy for many years to come!
Date published: 2016-01-21
Rated 5 out of 5 by from Excellent Value This print is absolutely adorable and brings a smile to my face every time I look at it. I am pleased with the overall quality for the price. It is a perfect addition to our family room.
Date published: 2011-08-12
Rated 5 out of 5 by from The Inconsolable Print I purchased this print a few years ago and it still is a very unique and endearing portrait that dog lovers will enjoy.
Date published: 2011-11-20
Rated 5 out of 5 by from One of my favorites I received this print for Christmas several years ago and I am still in love with it. It is very generously sized and has a beautifully thick frame. I will have this print hanging in my house for years to come.
Date published: 2013-01-03
Rated 5 out of 5 by from Even more beautiful in person! Worth every penny ! It looks lovely in my family room.Very high quality . Reminds me of my wheaton terrier when he was a pup! Just love it !!!
Date published: 2014-12-20
Rated 5 out of 5 by from PERFECTION !!!! AND FAST DELIVERY,TOO ! I WILL SMILE EVERY TIME I PASS BY OR LOOK UP FROM MY CHAIR AT THIS WONDERFUL PRINT. THE PRINT IS PERFECT AS IS THE FRAME. GREAT PRODUCT IN EVERY WAY. AND I AM VERY PICKY !! STILL WOULD LOVE TO SEE THE 'WESTIE' DOG DAYS PRINT COME BACK .
Date published: 2014-05-27
Rated 5 out of 5 by from Nice quality I absolutely love this print !!! It looks great in my house.
Date published: 2016-12-25
Rated 5 out of 5 by from great sketch beautifully framed Sketch is great. Background on sketch is an antiqued near yellow. Frame is very nice. Well shipped in sturdy container.
Date published: 2012-04-23
Rated 5 out of 5 by from OMG WE LOVED OUR MIRROR!!!!! TOP SHELF QUALITY LOOKS BETTER UP THAN IN MAGAZINE. WE CAN NEVER THANK YOU ENOUGH!!
Date published: 2011-05-22
Rated 5 out of 5 by from Love This Picture Very nice print in a very nice frame. If you're a dog lover, you won't want to miss this one.
Date published: 2013-05-23
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