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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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36" Terrific Trio with Ballard Essentials Tablecloth 4.5 5 45 45
beautiful table at great price The table is sturdy and level, the tablecloth is a perfect round and good fabric, and the glass arrived in great shape. Hard to go wrong with the Terrific Trio. I needed my 30" tables to be the same height as the couch arms next to them, and had no problem sawing 2" off the top of the base. Washed the tablecloths in hot water and dried them in a hot dryer, which shrank them a tad so that they worked on the lower tables. Smart solution for bedside tables or side tables for couch. August 22, 2012
Love the table and great Ballard service The table is very sturdy and perfect for the use I intended. I'm somewhat disappointed in the fabric I selected for the tablecloth (ivory quilted). Nothing wrong with the product. I didn't make the right selection and feel I would have been happier with a different fabric. That is one of the perils of shopping on line. July 19, 2012
Parischic This is perfect in our tight space as a small nightstand/table between a bed and corner chair. It was easy to assemble and lets the young girl have some secret extra storage underneath the long tablecloth to keep things neat and tidy on top. July 7, 2012
Great light fixture We looked everywhere for a light fixture for our breakfast area and this one is perfect. I love that you can make the chain any length you want. The hubs put it up in about 1 hour. A great buy! July 12, 2012
Can't go wrong! This is easy, easy and goes anywhere and everywhere. Am thinking up places where I can use more of these. You absolutely can't go wrong with this solution! December 9, 2011
round table, cloth and glass I ordered a round tablecloth, round table and glass for the top. The cloth was of good quality and the color was very close to what was pictured in the catalogue. The cotton cloth was a little long for the table but will probably shrink a little when washed. The table was strong and stable. September 11, 2011
Totally love the Terrific Trio My mother purchased the trio last year, and I have always loved the way it looked in her sitting room. I've recently purchased a new home, so I bought the trio to go in my sitting room. I totally love the way it looks, and it is not expensive at all, which totally rocks. July 15, 2011
Instant table with a fabulous look! I own several of these tables and use them for bedrooms and living rooms in multiple homes. They are the perfect size in diameter and height. The jute tablecovers are my favortie and you cannot beat the price. You will not regret purchasing this table. July 21, 2011
Love it! I love how the cloth drapes perfectly over the table and onto the floor. I actually used the glass over another square table I had so the glass is under the cloth and then used the round table with another cloth I purchased so it worked well until I get another round top to fit over the square table. March 16, 2011
What a fabulous buy! I love this packaged item! This trio is such a great deal that I can't stop bragging about it to all my friends. This is the type of deal that makes the customer feel valued! June 4, 2011
very sturdy - fabrics are fantastic I have several of these tables in my home and absolutely love them..... March 16, 2011
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Product:TX030-Basic Trio with Table, Glass & Tablecloth
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