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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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24 inch Basic Trio 4.5 5 47 47
Makes a great bedside table I love this table. I needed another bedside table and this fits the bill. It dresses up the entire room as I was able to choose a fabric for the tablecloth that coordinates with my bedding. Only wish that Ballard would add a shelf underneath for hidden storage and sell decorative fabric toppers for these tables. August 5, 2011
A great product! The two tables with twill cloths and glass covers exceeded my expectations, and the color was exactly as pictured in the catalog. One of the glass covers was not delivered due to breakage on route, but I received a replacement within a few days. It is a pleasure to do business with Ballard Designs. July 29, 2011
Not a Terrific Table The table cloth was good but your Terrific Table was way to short. It is shorter than my bedside table. I had to put it on a block of wood to make it taller which makes the tablecloth to short. Thank goodness the table was in a corner so I could do this. You really need to make the table taller, then you can call it a Terrific Table. I would have returned the table but my husband had already put the box in the trash. July 21, 2011
Instant table with a fabulous look! I own several of these tables and use them for bedrooms and living rooms in multiple homes. They are the perfect size in diameter and height. The jute tablecovers are my favortie and you cannot beat the price. You will not regret purchasing this table. July 21, 2011
Totally love the Terrific Trio My mother purchased the trio last year, and I have always loved the way it looked in her sitting room. I've recently purchased a new home, so I bought the trio to go in my sitting room. I totally love the way it looks, and it is not expensive at all, which totally rocks. July 15, 2011
Staging on a Budget I love these trios and have 4 in my home. They add a softer touch and are a great way to finish off a room when you are on a budget and are also an easy way to update an existing look. I have had 3 of my trios so long that I still have the "old" assembly. I was more than pleasantly surprised with the "new" version: 2 parts that fit(slot) together to form the "stand" and then that stand simply fits into slots on the top's underside.Voila! Easy and it is so much more stable than the older version with the 4 legs. Bravo on getting it better. June 16, 2011
What a fabulous buy! I love this packaged item! This trio is such a great deal that I can't stop bragging about it to all my friends. This is the type of deal that makes the customer feel valued! June 4, 2011
Love my trio! The 30" trio fits perfectly next to the queen bed in my guest room. The table cloth is a great weight and has a good drape. The table top is a generous size for a lamp, books and all things necessary for a gracious look. Love it! May 17, 2011
Terrific Trio Easy to assemble. In a few minutes a completed table! March 17, 2011
Love it! I love how the cloth drapes perfectly over the table and onto the floor. I actually used the glass over another square table I had so the glass is under the cloth and then used the round table with another cloth I purchased so it worked well until I get another round top to fit over the square table. March 16, 2011
Looks great in our bedroom When I ordered this table it was on back order and it had a month and a half before it was to be shipped, but it came a month before it was scheduled to! It looks great as a night stand for one side of our bed. The table cloth is made of good quality fabric and the glass is thick and sturdy. A solid piece of furniture with lots of room for lamp, clock, books, tissues and much more. March 16, 2011
Love the Terrific Trio! I have always loved a round table with tablecloth to display my frames, books and collectibles. I had not had one for years when I came upon this one. It's everything I had hoped for! I have a lamp, books, plant and silver frames displayed on it. It's very stable and large enough to display everything. My only complaint is that the burlap I ordered is very wrinkled from the package and is difficult to get the wrinkles out. But I still love it! This style would fit in anyone's decor. March 16, 2011
very sturdy - fabrics are fantastic I have several of these tables in my home and absolutely love them..... March 16, 2011
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Product:TX030-Basic Trio with Table, Glass & Tablecloth
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