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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).
You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.
If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.
Special delivery methods are noted in the item description.
Standard Delivery Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.
In-Home Delivery In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)
O/S (Oversized) Delivery Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.
Express Delivery Express orders received by 4 p.m. EST are shipped the same day. For items under 15 lb., the following Express Delivery rates apply:
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Rated 4.1 out of 5 by 44
Rated 4 out of 5 by Alexis Very nice tablecloth and a great value!
I wanted a tablecloth to complete a skirted table in our greatroom. I was looking for a natural looking table skirt and thought about having one made when I found this one at Ballard Designs. It arrived and was perfect. It is well made, and the bullion fringe is a nice touch. Yes, it did have a bit of an odor but it dissipated after about 2 days- no problem. I think this table skirt is a great value, as having one custom -made would have cost no less than $!50.
April 19, 2014
Rated 5 out of 5 by joyt Exactly as pictured.
This tablecloth fit my Ballard table perfectly. Hem sat right at the floor. I had the faint odor of burlap that others described but hung it outside for half a day and it was essentially gone. This coordinated with my Easter Decor perfectly.
April 17, 2014
Rated 4 out of 5 by InteriorDesignerRetired Just what I had in mind
Love the quality and is just what I had in mind. From some of the other reviews, I was concerned that it would be too short. Definitely not hitting the ground but what people forget is that this fabric does give and will get longer as time goes on. Love the quality and is perfect!
April 16, 2014
Rated 5 out of 5 by SmashGal Nice quality
The tablecloth was heavier than I expected. It is nice and substantial. I am very pleased with this purchase.
April 10, 2014
Rated 5 out of 5 by Lotusblossomflower So worth the wait.
I have wanted this tablecloth forever. I knew this would change the look in my room. We threw a vintage French tapestry over it, place the glass on top of that and voila we have a new French Country look. Yes the burlap smell took a few days to go away but it is burlap. Nothing else can give you the same feel.
December 3, 2013
Rated 2 out of 5 by RMC3 Terrible smell!
This tablecloth looks great but even now after several months it has a horrible smell.
October 21, 2013
Rated 5 out of 5 by Hougal Perfect table
We bought this table for our living room and love it. It's well made, sturdy and the burlap table cloth looks great. The burlap table cloth did have a strange odor to it when we first opened the package but it quickly dissipated.
October 29, 2012
Rated 1 out of 5 by Blacey Product has a terrible odor that I can not get rid of.
Would not recommend this tablecloth due to the terrible odor.
April 6, 2011
Rated 5 out of 5 by Gigibelle Love it!!! Everything I expected!
Love it! Everything I expected! Contributes to the warm but contemporary look I desire.
March 17, 2011
Rated 5 out of 5 by 4SouthwesternStyle Fringed Natural Burlap Tablecloth
I'm very happy with the linen-lined, fringed natural burlap tablecloth I recently purchased, and am especially pleased with the quality of this item. It fits so well with our "rustic" decor.
March 16, 2011
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Bunny loves the painterly feel and small scale of the stylized orange
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Designer Bunny Williams finds inspiration whenever she travels. The Ikat pattern in
her Thai Tablecloth was inspired by vintage textiles she collected in Asia. Bunny likes the way the hot fuchsia colors make blue and white china pop. Bunny Williams ...