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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Talia 9-Arm Chandelier 4.8 5 222 222
Again, great product! Nice size! yes, another great design piece from is a good size, looks great in my small entry! July 12, 2012
Very Pretty I agree with the description of "not too big, not too small", I have a small dining room and was debating getting the smaller 6 arm version of this chandelier. SO glad I went with the 9 arm, gives the room an extra little 'oomph'. My husband says the installation was not fun, but he's not a handy guy, took about an hour to install. The color is a mottled brown/black which is nice & soft, not as harsh as straight black. July 3, 2012
Classy and simple I love this chandelier! I am moving from my current home and the chandelier is conveying and I may just buy it again for somewhere in my new home. It's classic. July 2, 2012
Beautiful style I love the style of this chandelier; however, the color was not as dark as I expected it to be. The finish on the chandelier almost has a "pinkness" about it that gives it an antique look, but not an oil-rubbed bronze appearance as advertised. It was dark enough however that it still looked good in the dining room. I bought another chandelier from Ballard for the dinnette area in our home. It is actually black and I like it better. Overrall, great style, great price. It arrived shortly after I ordered it and it does look nice in our dining room. July 1, 2012
Product has good design and soft lighting I love it! We recently upgraded the kitchen and this chandelier is perfect. My kitchen now looks like a French Country Bistro which is exactly what I was looking for. June 28, 2012
Love it! This is simple and elegant. I use it without the shades and it compliments my dining room perfectly! It is well made and you can't beat the price!! June 23, 2012
Perfect size for over a kitchen table I love this chandelier over my kitchen table looking into my great room. Easy to put together and install. Made of sturdy material. I definately like the look better with the additional shades. June 15, 2012
A Beautiful Country French Look I chose the cream color because I am redecorating my living room in a Country French style. When I paired my chandelier with the Ballard sea grass shades, I got the exact look I was going for. Great quality and easy to install, I am very happy with this purchase. June 8, 2012
chandeliers 9-arm and 6-arm chandeliers...we are so pleased but have not gotten them hung yet. May 22, 2012
Great for small spaces I bought this chandelier for an effieicency guest apartment with dormers so I needed a small fixture that wouldn't hang too low. I bought gold silk shades to go with it. It is very pretty and fits the French county decor of the apartment. Lots of compliments. Also a great price. May 18, 2012
classic look Had purchased the 6 arm Talia Chandelier for another home years ago. Was so pleased with it's look that I purchased another for my new home. May 18, 2012
Awesome! I would highly recommend this item. Very nice and easy to hang. It's very lightweight and looks very expensive. I purchased the broze for my dining area in my kitchen and it looks great! May 14, 2012
Love this Chandelier! I ordered the bronze and am very happy with my purchase. It's a classic look that fits in perfectly in a formal room and can also be used in more casual settings. It was very easy to assemble and hang and I especially appreciate the ridges in the hanging ring that allowed me to adjust how it hung so it would appear even. I also purchased the khaki silk mini-shades and they just added to the look. With six 60watt bulbs, it's very bright so you'll definitely need a dimmer switch for this. The bronze coating has a slightly 'mottled' look that you only notice when the chandelier is lit. Would have preferred it a flat dark bronze but that is minor. I've received many compliments and would highly recommend it. May 14, 2012
Classy piece at a great price This is by far the prettiest chandelier I have seen while looking at many chandeliers for our new dining room. It fits many different styles of decor and is sold at a great price. I suggest ordering it with the chandelier shades. They look pretty during the day and cast a warm, beautiful light when on at night. May 12, 2012
What a change! My electrician has just installed this fabulous chandelier!! I am beyond excited, as it is just beautiful, it also replaced a ceiling fan. My breakfast room is now a joy to look at, and dine in, too! It has to be one of the best bargains I have ever come across. Thank you, Ballard Designs! April 26, 2012
ELEGANT SIMPLICITY Excellent! Perfect lighting. Elegant look! The cream color is just what I wanted. April 19, 2012
Chain is longer than advertised, which is perfect! I ordered the brown version of this back in December and assembled it right away, but didn't install it until yesterday. Why oh why did I wait so long? It looks fabulous! It cost $$ but looks $$$$. This was my first experience with anything electrical, and my ceiling is 14 feet high. Even with the extra-tall ladder and the learning curve, I was able to do this with no problems. My biggest challenge was shortening the chain by a few links. I suppose there are tools for that but I just used pliers to open a link (and used an old washcloth to cover the metal and protect the finish). My dining room looks like it's had a facelift. This chandelier is such an improvement over my old 1994 builder-grade brass and glass fixture. The most pleasant surprise was discovering that the chain, which was advertised as 3 feet, was actually 6 feet. I had planned on buying additional chain at a local store but didn't need to. April 8, 2012
Style that blends favorably with any decor Blends well with eclectic, country french. etc. Very compatable chandelier. Love the look bought 2 of them to compliment an open room design. April 6, 2012
Great Thsi arrived yesterday and I hung it this am in my informal kitchen eating area. Easy to install, took about an hour, looks great, very good quality for the price. I purchase the cream color and purchased the linen shades in mustard and love it! April 3, 2012
Perfect design solution for our foyer My husband and I purchased the smaller version of this Talia chandelier for our dining room where the ceiling is relatively low and we were very pleased with the ease of installation and the way the design complimented our traditional Nantucket shingle-style home. So when we decided to replace our builder-grade brass chandelier in our two-story front foyer we agreed that the larger version of the same Talia chandelier would be perfect. It is not very huge in scale but very pleasing with its curved arms. It was easy to install and looks great with the cream-colored shades that clip on the bulbs. The style of this chandelier would go with many types of homes and interiors, from French provincial to Tuscan or even Southwestern US, but we find it especially pleasing with ours. March 29, 2012
Outstanding design! I was drawn to this lighting fixture when I updated my dining room. I was looking for something updated but with traditional roots. I added the seagrass shades to it and I'm very happy with the look. Exactly what I was looking for and the quality is very high. I went straight to the Ballard Catalogue when I started the updating project and found lots of inspiration on the pages. Thank you for this beautiful piece and many others which have found their way into my home. March 23, 2012
great for small breakfast nook Perfect way to dress up a small breakfast nook. Very pretty chandelier. March 11, 2012
Gorgeous and provides plenty of light This fixture exceed my expectations and was easy to install. March 10, 2012
Perfect Light For a Small Space This dainty chandelier was perfect for the space. It certainly adds charm to an area that previously had a nondescript ceiling light. Very pleased. March 1, 2012
Perfect! I have two of these in my rustic two story great room with the woven seagrass shades. They provide great style as well warm, functional lighting. I looked for several months for just the right chandelier and found it with the Talia. February 13, 2012
Great! We really love this chandelier. It looks great in our 2 story foyer(without shades). We also got the 5-arm Talia with ivory shades for our dining room. Great price, great product. I had looked around a lot and didn't find anything we liked as well as this. February 8, 2012
Great Value and Versatile I returned a chandelier I bought for $100 more than this one because it was just too modern. This is a great balance, doesn't look outdated but will fit with conservative decor. I didn't get any shades so it does need a dimmer switch. But I love it. Was easy to install. I use it in the kitchen over the table but would easily work in the dining room too. Very versatile. February 4, 2012
Beautiful - AWESOME value!!! Exactly as pictured, this is a lovely chandelier! We had an electrician do the installation (we're NOT DIYers!), and added a dimmer which assists controlling the ambience. I had to talk my husband into this purchase, but he now loves it as much I do! I've shopped around, the price is an outstanding deal! January 24, 2012
I love the chandelier I love the color that I picked out. I know that it comes in the six light and the nine light which are beautiful and high standard. I have compared them to many other chandeliers and I couldn't beat the price. Your home shipping delivery surprised me. It was there right away. January 19, 2012
Stylish chandelier over dining room table I purchased this chandelier to replace another one that we "inherited" with our home. The previous owners had a much more modern style and that light fixture just didn't go with our furniture. We replaced with this one and it was on sale at $60 off the regular price, so the timing was good, too. It makes all the difference in the room, and we are very pleased with it. We put off-white shades on the 6 lights and that dresses it up, too. Only downside is that the wattage is not as bright as before, and the shades tend to lessen the brightness some, too. It's on a dimmer, so we keep it at the highest level most of the time. Overall, a very nice addition to the dining room. Installation was OK, if you are handy. My husband installed (with my help to hold in place), but he has done this before. It's not terribly heavy, so 2 people can manage without the need to hire an Electrician to hang; if comfortable with wiring, etc. January 18, 2012
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Product:LC237-Talia Chandeliers

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