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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Talia 9-Arm Chandelier 4.8 5 206 206
Wonderful! I purchased this chandelier for over my table in my small dining room. I love it! It is amazing how much it updated the look of the room. Great price! Nice quality. My brother installed it in no time at all. I am using it with 6 40-watt frosted chandelier bulbs which provides plenty of light. I have it on a dimmer switch. I have not purchased shades as of yet but might in the future if I desire a change in the look. I am very happy with this purchase (my first) from Ballard Designs! December 31, 2011
Simple yet elegant Very pleased with the Talia 6-Arm Chandelier. It is a beautiful, elegant addition to my dining area. The price is right too. November 15, 2013
great look, decent quality Love the look of the chandelier. Wish quality was a bit higher. It shipped with arms folded out so we had to pull and straighten them and some were difficult to get completely in line with each other. The bottom cover of chandelier is a little off and the plate where the arms connect sits a little high on one side. Overall, worth the investment. January 2, 2012
Great color and size I love the Talia Chandelier. I searched for a long time to find a chandelier that I thought would look good in our formal dining room and I finally found it!! The price and the quality are perfect. My only complaint is that it took my husband a long time (12 + hours) to install it. It was not an easy task. And my husband is pretty handy so I didn't expect it to be as challenging as it was. October 27, 2011
Exactly what I was looking for! This was my first BD purchase and I couldn't be more thrilled. It is a perfect fit for my dining room which is a dining room/living room combination. It arrived quickly and ready for easy installation. I LOVE it and look forward to my next BD purchase ~ looking at the rugs now:) November 18, 2011
Pretty - but ours was defective Yes, this is a pretty chandelier that is the perfect size for a breakfast table. However, ours will be going back. One of the arms is longer than the other two and/or the center scrolls are not straight. Either way, it so clearly is not made right that it will be returned. Hopefully, not the experience you will have should you decide this is the right one for you as attractive chandeliers of this size are very tough to find. April 23, 2011
Bragging about this deal I absolutely love this chandelier. It is true to the photo, not too expensive, and shipped in perfect condition. At $129 and free shipping, I couldn't go wrong. January 15, 2012
Updates my kitchen beautifully The chandelier completes the small updates we've done to our kitchen. The room now feels modern and since we put it on a dimmer switch, we have the perfect light for homework or a romantic evening. It also looks great without any shades, saving us even more money! August 5, 2011
Great Value Great value for the price - also bought the 6 arm that is over my dining room table - VERY HAPPY - now waiting to get shades!!!! November 26, 2011
Perfect size! I just bought this and had it installed and it's the perfect size for a small entry way! It looks darling with the chandelier shades and can switch them out for different looks. Excellent quality and item exactly as described...very happy! August 21, 2011
Just adore this chandelier! Perfect scale for above the kitchen sink - lots of charm. December 5, 2011
This product is just the right size over a dining table I loved this piece so much, I ordered the smaller one to match and am using them over two dining areas. I recommend highly. October 26, 2013
This chandelier makes a beautiful addition in my bedroom. I wanted to replace the ceiling light in my bedroom. I decided to go with the Talia 6 arm chandelier. I also purchased 6 silk ivory shades to complete the look. I am so happy with it. It just adds a more romantic feel to the room. April 14, 2011
Excellent lighting for our dining room Beautiful, easy to install, sized right - great addition to our dining room. Would recommend this product and Ballard for quality and service October 25, 2013
petite talia chandeleir the chandeleir is about 2 inches shorter than what was indicated in the dimension description. June 4, 2011
great size and color Just the right size and color for kitchen table area. It makes such a great statement and improvement in my room. I added shades and it looks very rich. March 16, 2011
6 Arm Talia Chandelier The chandelier matched perfect with my decor. I am very pleased with my purchase. March 17, 2011
Love this fixture! We did a home remodel, and I purchased several fixtures at various stores. Every fixture purchased at the stores had something missing. But this fixture I ordered from Ballard's arrived complete, nothing missing! And I love it! October 13, 2013
Beautiful!! We purchased the Talia 6 arm chandelier in cream for our breakfast area, its beautiful!! Perfect size, love the color/finish! Paired it with the light beige linen shades and the lighting it supplies is beautiful, still enough light but with a warm glow! October 7, 2013
Gorgeous Chandelier It looks awesome in our dining room, changes the whole look!!! My only regret is not getting it sooner!! February 2, 2013
Beautiful chandelier This is a beautiful light fixture. I installed it myself and it could not have been simpler. It does NOT come with the bulbs so be prepared to buy those. I ordered the seagrass shades and agree with another reviewer in that they don't allow much light to shine through. Still, I was not disappointed. August 8, 2013
Lovely lighting Once we got the fixture balanced and the shades on right, it's a beauty! This chandelier is the perfect touch to our new kitchen and eating area. It gives the room a touch of casual elegance! I'm looking forward to changing the shades at Halloween! August 6, 2013
Beautiful chandelier! We recently installed this over our table in our kitchen/great room. It looks fantastic! Provides a lot of light which we needed for the big space. Electrician had no problems installing. We couldn't be happier with it! August 7, 2013
This light fixture has great charm! I am very happy with this charming fixture, I have more light in my dining area & it looks great! August 9, 2013
Looks Great! I've never ordered a light fixture from Ballard Designs before, and I've never swapped out a new light fixture for an old one by myself. I was pleased to find that not only was the chandelier the perfect size and look for my eat-in kitchen area, the instructions on how to install it were easy to follow and I installed it successfully even though I have no electrical background. June 27, 2013
Great Size This chandelier was a great size and easy to install. The only thing I was disappointed about was that lightbulbs weren't included October 16, 2012
Beautiful Chandelier....... I absolutely LOVE it!!! I purchased the 6-Arm Talia in Bronze. I have been searching for an elegant, smaller chandelier for our bedroom for quite some time and am very pleased with my purchase. Beautiful quality and adds so much to the room! July 4, 2011
A great buy. I love the chandelier. It's simple lines appeal to me and it works well in my small-ish townhouse dining room. I would definitely recommend it. June 2, 2013
Nice This item is very nice for the price. It was easy to assemble/install and adds a casual look to my dining space. May 24, 2013
Cute but poor quality for price It looks cute in the area; however, the quality is not very good. My girlfriend was over and said it was cute but did not look like I paid very much for it. I thought the color was a little lighter than I expected as well. Overall, its cute and I would probably buy it again. April 8, 2013
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Product:LC237-Talia Chandeliers