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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.8 out of 5 by 237 reviewers.
Rated 4 out of 5 by Chandelier is very attractive. Exactly as pictured except a big darker than anticipated. Chandelier looks black. August 26, 2013
Rated 5 out of 5 by This light fixture has great charm! I am very happy with this charming fixture, I have more light in my dining area & it looks great! August 9, 2013
Rated 5 out of 5 by Beautiful chandelier This is a beautiful light fixture. I installed it myself and it could not have been simpler. It does NOT come with the bulbs so be prepared to buy those. I ordered the seagrass shades and agree with another reviewer in that they don't allow much light to shine through. Still, I was not disappointed. August 8, 2013
Rated 5 out of 5 by Two words....Love it Wow, what a beautiful chandelier! It arrived and was just as described by Ballard Designs. Very well boxed and fast shipping. Looks great in my dining room and was easy to install (or so my husband says:) August 7, 2013
Rated 5 out of 5 by Beautiful chandelier! We recently installed this over our table in our kitchen/great room. It looks fantastic! Provides a lot of light which we needed for the big space. Electrician had no problems installing. We couldn't be happier with it! August 7, 2013
Rated 5 out of 5 by Lovely lighting Once we got the fixture balanced and the shades on right, it's a beauty! This chandelier is the perfect touch to our new kitchen and eating area. It gives the room a touch of casual elegance! I'm looking forward to changing the shades at Halloween! August 6, 2013
Rated 5 out of 5 by Looks Great! I've never ordered a light fixture from Ballard Designs before, and I've never swapped out a new light fixture for an old one by myself. I was pleased to find that not only was the chandelier the perfect size and look for my eat-in kitchen area, the instructions on how to install it were easy to follow and I installed it successfully even though I have no electrical background. June 27, 2013
Rated 5 out of 5 by A great buy. I love the chandelier. It's simple lines appeal to me and it works well in my small-ish townhouse dining room. I would definitely recommend it. June 2, 2013
Rated 5 out of 5 by Nice This item is very nice for the price. It was easy to assemble/install and adds a casual look to my dining space. May 24, 2013
Rated 3 out of 5 by They Changed Chandelier Manufacturers I have been wanting this chandelier for about 6 months and finally purchased it. I was disappointed in the chandelier that arrived. Ballard recently changed manufacturers and the replacement chandelier is a slightly different design. Look at the 9 arm Talia picture containing the three different chandeliers and you will see the current design. The two circular pieces on the center shaft are gone and the new bronze color is lighter than the older design. Disappointing. May 2, 2013
Rated 3 out of 5 by Cute but poor quality for price It looks cute in the area; however, the quality is not very good. My girlfriend was over and said it was cute but did not look like I paid very much for it. I thought the color was a little lighter than I expected as well. Overall, its cute and I would probably buy it again. April 8, 2013
Rated 5 out of 5 by Love the look This is just what I wanted to put over my kitchen table. It may be a little large (probably could have gotten by with the 3 arm smaller one) but I think it looks nice. I plan to get shades for it soon. I think they would add some color to my room and make it feel a little more casual. April 3, 2013
Rated 5 out of 5 by Loving it! My husband and I were very pleased with this chandelier. We were looking for a dark metal to replace the shiny brass we have had for 25 years. This fit the bill perfectly. I have redone the room with brown and black accents. so this dark brown/black finish fit right in. The gold shades add a nice warmth to the light when lit and compliment my new window treatments. All in all a great price and value. March 19, 2013
Rated 5 out of 5 by I love the look of the chandelier. I love the look of this chandelier. It had to be assembled. I needed a electrician to install it so he assembled it. There were many pieces!!!! which was a little daunting. March 2, 2013
Rated 4 out of 5 by We are very pleased with our new chandelier We moved into in a 1906 home and needed a chandelier in our dining room. This chandelier fits well, provides excellent light, is understated (we didn't need an attention-getting piece), and is quite nicely priced! The quality is very good for the price. We are pleased! March 1, 2013
Rated 5 out of 5 by graceful, versatile, fits beautifully with different decor I have the 6-arm Talia and the 3-arm. The larger one is in a two-room studio in my backyard, where it's hanging below a beamed wood ceiling. It adds a graceful note to a somewhat rustic room. The smaller Talia adds charm to a more feminine bedroom. And I love the option of changing the lamp shades at some point to give it a different look. February 20, 2013
Rated 5 out of 5 by Gorgeous Chandelier It looks awesome in our dining room, changes the whole look!!! My only regret is not getting it sooner!! February 2, 2013
Rated 5 out of 5 by Excellent Purchase Love the chandelier! It looks great in my bedroom and it was easy to hang! January 14, 2013
Rated 5 out of 5 by Love it! I'm so happy with this chandelier! It looks amazing and has improved our dining room so much! It looks like it should have cost much more than I paid at Ballard. Thrilled! December 26, 2012
Rated 3 out of 5 by The product is overpriced for the quality The product is very light and the stems are crooked, difficult to bend to get straight. Also, it was difficult to get light bubls into the socket evenly. Pretty disappointed. Had I not already had the electrician here and the coordinating dining room chandilier already installed i would have returned both, but then it wouldl have cost more money to have the old fixtures re-hung...The design is pretty, but the quality poor December 20, 2012
Rated 5 out of 5 by I love the Talia Chandelier. Everytime I walk into my kitchen where it is hanging, I am so happy I bought it. It makes my whole kitchen look warm and cozy! I love Ballard! December 19, 2012
Rated 5 out of 5 by Simple...Elegant...SUPER FAST SHIP!!! I ordered this on Tues night and had it on Thurs! I could not be happier! It is really worth every penny and looks great in my dining room. I ordered the copper silk shades..wanted gold but they were backordered til Jan. Copper looks better than I thought. Very pleased with this purchase. December 18, 2012
Rated 5 out of 5 by Beautiful lighting fixture The 6-arm Talia Chandelier is beautiful. It was easy to install, too. For the price, the look is amazing. We are going back and forth about purchasing shades. We love to see the bulbs when we set the dimmer to low. December 15, 2012
Rated 5 out of 5 by This product looks beautiful! This is the second Talia Chandelier I have ordered, we moved and of course could not take it with us, so just ordered another one! Love it, looks beautiful over our breakfast table and really looks pretty decorated for Christmas! December 14, 2012
Rated 5 out of 5 by absolutely lovely The chandelier is just lovely and looks exactly as it was depicted in the catalogue. I'm really glad that i decided to add the ribbon trimmed linen shades to it - they give it such a finishing touch. December 12, 2012
Rated 5 out of 5 by Love it. Adds a bit of elegance to an otherwise "cottagey" room. December 8, 2012
Rated 5 out of 5 by Nice traditional chandelier I purchased this for my dining room. I wanted a chandelier that was traditional but not too formal. The antique bronze fits my decor very well. Assembly was easy, but I did have an electrician install to be sure it was done correctly. My only comment is that the bronze finish is rather dull; I wiped it with a soft cloth dipped in mineral oil to give it a bit of a sheen. November 29, 2012
Rated 4 out of 5 by Talia Chandelier Good product, easy to assemble and install, and very competitively priced. You will want shades,but look around and price them on line. November 14, 2012
Rated 5 out of 5 by Excellent purchase We wanted a new light fixture over our kitchen table and this is absolutely perfect. I purchased the burlap shades and they complete the look. It's an exceptional value for the look, presence, and quality. I assembled the chandelier and my husband installed it, all without any difficulty. Very, very pleased with this purchase. November 3, 2012
Rated 5 out of 5 by Lovely chandelier for a good price Perfect chandelier for our 15' x 12' dining room. Although I feared it might be too large, I'm glad I chose the 9-arm Talia chandelier over the 6-arm. It provides a great focal point and better lighting. I highly recommend ordering shades with it. They soften the light and add to the beauty of this light fixture. I added the natural linen shades. I looked many places before ordering this chandelier. Thanks Ballard Designs! November 2, 2012
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Product:LC237-Talia Chandeliers

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