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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

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Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

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Express orders received by 3 p.m. EST are shipped the same day.
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Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Talia 9-Arm Chandelier 4.8 5 212 212
Excellent lighting for our dining room Beautiful, easy to install, sized right - great addition to our dining room. Would recommend this product and Ballard for quality and service October 25, 2013
This chandelier is well made and looks great. I used the six-arm Talia Chandelier in a two story foyer. I also bought the sea grass shades. I was afraid the lighting would be too low with the shades but it is just perfect. The 6-foot chain allows me to reach it for cleaning and to change bulbs. This is a big space but the six-arm was perfect. The fixture is beautiful but doesn't command attention or overwhelm you with TOO much chandelier. I love it. October 13, 2013
Love this fixture! We did a home remodel, and I purchased several fixtures at various stores. Every fixture purchased at the stores had something missing. But this fixture I ordered from Ballard's arrived complete, nothing missing! And I love it! October 13, 2013
Beautiful!! We purchased the Talia 6 arm chandelier in cream for our breakfast area, its beautiful!! Perfect size, love the color/finish! Paired it with the light beige linen shades and the lighting it supplies is beautiful, still enough light but with a warm glow! October 7, 2013
Poorly constructed Skip this item....its poorly made. At $300.00 the fixture lacks secure sockets to hold the bulbs, they easily bend and the sockets which hold the bulb in some instances are not straight, and are poorly grooved requiring a delicate hand to screw in the bulbs. Had I not already had the fixture up and all wires cut to fit....I would have returned the fixture. October 2, 2013
Chandelier is very attractive. Exactly as pictured except a big darker than anticipated. Chandelier looks black. August 26, 2013
This light fixture has great charm! I am very happy with this charming fixture, I have more light in my dining area & it looks great! August 9, 2013
Beautiful chandelier This is a beautiful light fixture. I installed it myself and it could not have been simpler. It does NOT come with the bulbs so be prepared to buy those. I ordered the seagrass shades and agree with another reviewer in that they don't allow much light to shine through. Still, I was not disappointed. August 8, 2013
Two words....Love it Wow, what a beautiful chandelier! It arrived and was just as described by Ballard Designs. Very well boxed and fast shipping. Looks great in my dining room and was easy to install (or so my husband says:) August 7, 2013
Beautiful chandelier! We recently installed this over our table in our kitchen/great room. It looks fantastic! Provides a lot of light which we needed for the big space. Electrician had no problems installing. We couldn't be happier with it! August 7, 2013
Lovely lighting Once we got the fixture balanced and the shades on right, it's a beauty! This chandelier is the perfect touch to our new kitchen and eating area. It gives the room a touch of casual elegance! I'm looking forward to changing the shades at Halloween! August 6, 2013
Looks Great! I've never ordered a light fixture from Ballard Designs before, and I've never swapped out a new light fixture for an old one by myself. I was pleased to find that not only was the chandelier the perfect size and look for my eat-in kitchen area, the instructions on how to install it were easy to follow and I installed it successfully even though I have no electrical background. June 27, 2013
A great buy. I love the chandelier. It's simple lines appeal to me and it works well in my small-ish townhouse dining room. I would definitely recommend it. June 2, 2013
Nice This item is very nice for the price. It was easy to assemble/install and adds a casual look to my dining space. May 24, 2013
They Changed Chandelier Manufacturers I have been wanting this chandelier for about 6 months and finally purchased it. I was disappointed in the chandelier that arrived. Ballard recently changed manufacturers and the replacement chandelier is a slightly different design. Look at the 9 arm Talia picture containing the three different chandeliers and you will see the current design. The two circular pieces on the center shaft are gone and the new bronze color is lighter than the older design. Disappointing. May 2, 2013
Cute but poor quality for price It looks cute in the area; however, the quality is not very good. My girlfriend was over and said it was cute but did not look like I paid very much for it. I thought the color was a little lighter than I expected as well. Overall, its cute and I would probably buy it again. April 8, 2013
Love the look This is just what I wanted to put over my kitchen table. It may be a little large (probably could have gotten by with the 3 arm smaller one) but I think it looks nice. I plan to get shades for it soon. I think they would add some color to my room and make it feel a little more casual. April 3, 2013
Loving it! My husband and I were very pleased with this chandelier. We were looking for a dark metal to replace the shiny brass we have had for 25 years. This fit the bill perfectly. I have redone the room with brown and black accents. so this dark brown/black finish fit right in. The gold shades add a nice warmth to the light when lit and compliment my new window treatments. All in all a great price and value. March 19, 2013
I love the look of the chandelier. I love the look of this chandelier. It had to be assembled. I needed a electrician to install it so he assembled it. There were many pieces!!!! which was a little daunting. March 2, 2013
We are very pleased with our new chandelier We moved into in a 1906 home and needed a chandelier in our dining room. This chandelier fits well, provides excellent light, is understated (we didn't need an attention-getting piece), and is quite nicely priced! The quality is very good for the price. We are pleased! March 1, 2013
graceful, versatile, fits beautifully with different decor I have the 6-arm Talia and the 3-arm. The larger one is in a two-room studio in my backyard, where it's hanging below a beamed wood ceiling. It adds a graceful note to a somewhat rustic room. The smaller Talia adds charm to a more feminine bedroom. And I love the option of changing the lamp shades at some point to give it a different look. February 20, 2013
Gorgeous Chandelier It looks awesome in our dining room, changes the whole look!!! My only regret is not getting it sooner!! February 2, 2013
Excellent Purchase Love the chandelier! It looks great in my bedroom and it was easy to hang! January 14, 2013
Love it! I'm so happy with this chandelier! It looks amazing and has improved our dining room so much! It looks like it should have cost much more than I paid at Ballard. Thrilled! December 26, 2012
The product is overpriced for the quality The product is very light and the stems are crooked, difficult to bend to get straight. Also, it was difficult to get light bubls into the socket evenly. Pretty disappointed. Had I not already had the electrician here and the coordinating dining room chandilier already installed i would have returned both, but then it wouldl have cost more money to have the old fixtures re-hung...The design is pretty, but the quality poor December 20, 2012
I love the Talia Chandelier. Everytime I walk into my kitchen where it is hanging, I am so happy I bought it. It makes my whole kitchen look warm and cozy! I love Ballard! December 19, 2012
Simple...Elegant...SUPER FAST SHIP!!! I ordered this on Tues night and had it on Thurs! I could not be happier! It is really worth every penny and looks great in my dining room. I ordered the copper silk shades..wanted gold but they were backordered til Jan. Copper looks better than I thought. Very pleased with this purchase. December 18, 2012
Beautiful lighting fixture The 6-arm Talia Chandelier is beautiful. It was easy to install, too. For the price, the look is amazing. We are going back and forth about purchasing shades. We love to see the bulbs when we set the dimmer to low. December 15, 2012
This product looks beautiful! This is the second Talia Chandelier I have ordered, we moved and of course could not take it with us, so just ordered another one! Love it, looks beautiful over our breakfast table and really looks pretty decorated for Christmas! December 14, 2012
absolutely lovely The chandelier is just lovely and looks exactly as it was depicted in the catalogue. I'm really glad that i decided to add the ribbon trimmed linen shades to it - they give it such a finishing touch. December 12, 2012
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Product:LC237-Talia Chandeliers
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