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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Talia 6-Arm Chandelier 4.8 5 137 137
Love this fixture! We did a home remodel, and I purchased several fixtures at various stores. Every fixture purchased at the stores had something missing. But this fixture I ordered from Ballard's arrived complete, nothing missing! And I love it! October 13, 2013
Beautiful!! We purchased the Talia 6 arm chandelier in cream for our breakfast area, its beautiful!! Perfect size, love the color/finish! Paired it with the light beige linen shades and the lighting it supplies is beautiful, still enough light but with a warm glow! October 7, 2013
Although attractive...do not recommend. The Talia Chandelier looks pretty in the picture, but when my electrician hung the chandelier, some of the candle arms were not constructed straight up and down so some shades hang crooked. August 27, 2012
Wonderful! I purchased this chandelier for over my table in my small dining room. I love it! It is amazing how much it updated the look of the room. Great price! Nice quality. My brother installed it in no time at all. I am using it with 6 40-watt frosted chandelier bulbs which provides plenty of light. I have it on a dimmer switch. I have not purchased shades as of yet but might in the future if I desire a change in the look. I am very happy with this purchase (my first) from Ballard Designs! December 31, 2011
Great Chandelier At A Great Price! I have been looking for over 2 years for the perfect rustic-looking chandelier for my dining space, and I finally found it. This chandelier fits the bill in every respect. It really has a great look -- that little touch of Old World. I also bought the shades, which really made it look even better. You couldn't find a better chandelier at such a great price. The only negative about the product is the instructions. If I hadn't had my handman do the installation, I could never have done it on my own ... I was missing several of the steps. BD, this issue really needs to be addressed. September 26, 2011
great look, decent quality Love the look of the chandelier. Wish quality was a bit higher. It shipped with arms folded out so we had to pull and straighten them and some were difficult to get completely in line with each other. The bottom cover of chandelier is a little off and the plate where the arms connect sits a little high on one side. Overall, worth the investment. January 2, 2012
Beautiful chandelier This is a beautiful light fixture. I installed it myself and it could not have been simpler. It does NOT come with the bulbs so be prepared to buy those. I ordered the seagrass shades and agree with another reviewer in that they don't allow much light to shine through. Still, I was not disappointed. August 8, 2013
Great color and size I love the Talia Chandelier. I searched for a long time to find a chandelier that I thought would look good in our formal dining room and I finally found it!! The price and the quality are perfect. My only complaint is that it took my husband a long time (12 + hours) to install it. It was not an easy task. And my husband is pretty handy so I didn't expect it to be as challenging as it was. October 27, 2011
Lovely lighting Once we got the fixture balanced and the shades on right, it's a beauty! This chandelier is the perfect touch to our new kitchen and eating area. It gives the room a touch of casual elegance! I'm looking forward to changing the shades at Halloween! August 6, 2013
Beautiful chandelier! We recently installed this over our table in our kitchen/great room. It looks fantastic! Provides a lot of light which we needed for the big space. Electrician had no problems installing. We couldn't be happier with it! August 7, 2013
Bragging about this deal I absolutely love this chandelier. It is true to the photo, not too expensive, and shipped in perfect condition. At $129 and free shipping, I couldn't go wrong. January 15, 2012
Exactly what I was looking for! This was my first BD purchase and I couldn't be more thrilled. It is a perfect fit for my dining room which is a dining room/living room combination. It arrived quickly and ready for easy installation. I LOVE it and look forward to my next BD purchase ~ looking at the rugs now:) November 18, 2011
This light fixture has great charm! I am very happy with this charming fixture, I have more light in my dining area & it looks great! August 9, 2013
Updates my kitchen beautifully The chandelier completes the small updates we've done to our kitchen. The room now feels modern and since we put it on a dimmer switch, we have the perfect light for homework or a romantic evening. It also looks great without any shades, saving us even more money! August 5, 2011
This chandelier makes a beautiful addition in my bedroom. I wanted to replace the ceiling light in my bedroom. I decided to go with the Talia 6 arm chandelier. I also purchased 6 silk ivory shades to complete the look. I am so happy with it. It just adds a more romantic feel to the room. April 14, 2011
great size and color Just the right size and color for kitchen table area. It makes such a great statement and improvement in my room. I added shades and it looks very rich. March 16, 2011
6 Arm Talia Chandelier The chandelier matched perfect with my decor. I am very pleased with my purchase. March 17, 2011
Gorgeous Chandelier It looks awesome in our dining room, changes the whole look!!! My only regret is not getting it sooner!! February 2, 2013
A great buy. I love the chandelier. It's simple lines appeal to me and it works well in my small-ish townhouse dining room. I would definitely recommend it. June 2, 2013
Nice This item is very nice for the price. It was easy to assemble/install and adds a casual look to my dining space. May 24, 2013
Love the look This is just what I wanted to put over my kitchen table. It may be a little large (probably could have gotten by with the 3 arm smaller one) but I think it looks nice. I plan to get shades for it soon. I think they would add some color to my room and make it feel a little more casual. April 3, 2013
Loving it! My husband and I were very pleased with this chandelier. We were looking for a dark metal to replace the shiny brass we have had for 25 years. This fit the bill perfectly. I have redone the room with brown and black accents. so this dark brown/black finish fit right in. The gold shades add a nice warmth to the light when lit and compliment my new window treatments. All in all a great price and value. March 19, 2013
Beautiful Chandelier....... I absolutely LOVE it!!! I purchased the 6-Arm Talia in Bronze. I have been searching for an elegant, smaller chandelier for our bedroom for quite some time and am very pleased with my purchase. Beautiful quality and adds so much to the room! July 4, 2011
Excellent Purchase Love the chandelier! It looks great in my bedroom and it was easy to hang! January 14, 2013
Love it! I'm so happy with this chandelier! It looks amazing and has improved our dining room so much! It looks like it should have cost much more than I paid at Ballard. Thrilled! December 26, 2012
This product looks beautiful! This is the second Talia Chandelier I have ordered, we moved and of course could not take it with us, so just ordered another one! Love it, looks beautiful over our breakfast table and really looks pretty decorated for Christmas! December 14, 2012
Beautiful lighting fixture The 6-arm Talia Chandelier is beautiful. It was easy to install, too. For the price, the look is amazing. We are going back and forth about purchasing shades. We love to see the bulbs when we set the dimmer to low. December 15, 2012
I love the Talia Chandelier. Everytime I walk into my kitchen where it is hanging, I am so happy I bought it. It makes my whole kitchen look warm and cozy! I love Ballard! December 19, 2012
absolutely lovely The chandelier is just lovely and looks exactly as it was depicted in the catalogue. I'm really glad that i decided to add the ribbon trimmed linen shades to it - they give it such a finishing touch. December 12, 2012
Love it. Adds a bit of elegance to an otherwise "cottagey" room. December 8, 2012
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