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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Suzanne Kasler Sunburst Mirror #4 4.5 5 49 49
nice design I like the design a lot, but am disappointed in the finish. I guess its supposed to be vintage/distressed, but it just looks cheap. The mirror is great, but the gold has circular swoops of dark across some of the rays. I'm thinking of getting some gold paint and doing touch ups myself, but don't really want to have to do that. December 17, 2011
excellent product This was my first purchase from Ballard and I am very pleased. The delivery, packaging and product were all done perfectly. The sunburst mirror looks much more expensive than the price paid for it! December 16, 2011
great impact! Took a while for me to decide to purchase for my mid century home. Love it in every way. It can stand alone and in fact looks best when not surrounded by a lot of other competing accessories on the wall. December 5, 2011
Perfect for my living room Mirror is beautiful and stylish. Matches a picture frame that goes underneath. It is lightweight, it reflects light from the window. Exactly what I was hoping it would be. November 30, 2011
nice size and color I was looking for a specific size sunburst mirror to hang over a painting on a very tall wall. Couldn't find it anywhere for less than $300 but Ballard. Mirror is great. Good quality and the gold finish is a deep, not shiney gold. September 25, 2011
It's light enough to hang easily. Slightly flimsy, so don't drop it. Looks nice with my other sunburst mirrors. September 22, 2011
This is a lovely mirror Great looking and fits right into my decor. Adds much to my dining room wall. September 22, 2011
LOVE! I love this mirror! It is really nice looking, and a great quality piece. thank you Ballard for another great item! July 5, 2011
Love it. Perfect size. Bought it on a whim because I saw examples in Kasler's website and they looked great. The color is good and fits perfectly in foyer. May 20, 2011
Classic Design I really like the Sunburst Mirror...it is just the right size over the headboard. The gold is just right...not too flat or too brassy. Lovely addition to my bedroom. I am impressed with the products from Ballard Design. I have an umbrella on the way soon and can't wait to get it. April 4, 2011
Different and unique Hmmm I like the mirror very much, we have hung it but the price is too high for quality and there is a dent in the mirror. I do like it for my space and have been looking a while. Still wondering whether I should return but don't want to pay shipping charges and then the mirror will cost me even more... April 1, 2011
Sunburst Mirror for sure Sunburst is the perfect name for these mirrors. I bought 2 and I love them. I hung one on each side of a big picture window in our family room. They make me smile! March 30, 2011
Great addition! I purchased it for one of my Interior Design Clients for their home in South Carolina. It is in a sitting area to the side of their bedroom in a sunny location. The chairs there are very unique mid-century pieces and this vintage Sunburst Mirror was entirely perfect for the area. It also reflects the sunlight in a very striking way. Thanks much for putting it in the line! March 16, 2011
Great product, Great price This was just what I was looking for for my dining room. They arrived just as they appeared in the catalog. Love them! March 16, 2011
Looks very expensive The mirror looks like an expensive antique. Love it! March 16, 2011
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Product:WM772-Suzanne Kasler Sunburst Mirror #4