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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Suzanne Kasler Sunburst Mirror #4 4.5 5 49 49
excellent product This was my first purchase from Ballard and I am very pleased. The delivery, packaging and product were all done perfectly. The sunburst mirror looks much more expensive than the price paid for it! December 16, 2011
Great addition! I purchased it for one of my Interior Design Clients for their home in South Carolina. It is in a sitting area to the side of their bedroom in a sunny location. The chairs there are very unique mid-century pieces and this vintage Sunburst Mirror was entirely perfect for the area. It also reflects the sunlight in a very striking way. Thanks much for putting it in the line! March 16, 2011
I love it This fit my spot perfectly. Someone asked me if it a real antique. It just looks special! January 16, 2014
great impact! Took a while for me to decide to purchase for my mid century home. Love it in every way. It can stand alone and in fact looks best when not surrounded by a lot of other competing accessories on the wall. December 5, 2011
Very nice, perfect for end of hallway I bought this for the end of a very long hallway. I particularly like the fact that the mirror is small and convex, so I don't have to watch myself walking towards it the whole way. The image is pretty non-existent until I get real close. It does feel a little delicate, and it is awkward to hang because of all the pointy pieces. But once on the wall, none of that matters. About 5 minutes after I hung it, a friend stopped by and immediately noticed it and said how much she liked it. June 11, 2013
It's light enough to hang easily. Slightly flimsy, so don't drop it. Looks nice with my other sunburst mirrors. September 22, 2011
nice design I like the design a lot, but am disappointed in the finish. I guess its supposed to be vintage/distressed, but it just looks cheap. The mirror is great, but the gold has circular swoops of dark across some of the rays. I'm thinking of getting some gold paint and doing touch ups myself, but don't really want to have to do that. December 17, 2011
Awesome mirror! I layered this mirror over the Sasha mirror above my fireplace and it looked great until my cat knocked it off the mantle. :( May 31, 2014
A beautiful work of art! I am so happy with this beautiful sunburst mirror. It is truly a work of art! Very finely crafted and sturdy - a super addition to our decor. I also want to comment on how well this mirror was packaged. I have never received an item so well padded and protected. The mirror was even tied down with rope onto the package's inner cardboard layer. Kudos to Ballard for a great customer experience start to finish. May 23, 2014
Very elegant This mirror is very pretty and a nice accent piece to any room. It is way smaller than I was expecting so I will be returning because it doesn't fit the wall I bought it for, however its a great piece. July 22, 2012
My husband and I love the mirror. The Sunburst Mirror is well-made and gives pizzazz to an empty section of cathedral ceiling in our house. We placed it as the letter "O" with the letters L,V and E to spell LOVE, as shown in the catalogue. The gold letters and mirror give a great designer touch to our family room. February 24, 2012
Classic Design I really like the Sunburst Mirror...it is just the right size over the headboard. The gold is just right...not too flat or too brassy. Lovely addition to my bedroom. I am impressed with the products from Ballard Design. I have an umbrella on the way soon and can't wait to get it. April 4, 2011
The mirror is weird The mirror is that funny mirror that you would see clown house. THe kind that distorts your body. Nowhere in the product description does it say that it is this kind of mirror. I am disappointed with this mirror. It would be perfect if the mirror was a regular one because the sunburst is very pretty. March 1, 2014
Different and unique Hmmm I like the mirror very much, we have hung it but the price is too high for quality and there is a dent in the mirror. I do like it for my space and have been looking a while. Still wondering whether I should return but don't want to pay shipping charges and then the mirror will cost me even more... April 1, 2011
pretty mirror A bit tricky to hang but it looks great once it's hanging January 24, 2013
This product looks cheap The finish on this mirror is badly done. The overall impression is tinny. It is certainly not as I expected. I cannot quite convince myself to hang it up even in a hall. I wanted to avoid the hassle of returning it but it looks like that is what I am going to have to do. December 20, 2012
The mirror fits perfectly above our bed This sunburst mirror is one of many purchases I have made from Ballard Designs. Their items are very well made and always appear as they do in the catalog. This particular mirror hangs above our bed and makes for an interesting focal point. I also have purchased a lovely chandelier from Ballard that often appears in their catalog, with winding twigs and crystals with 6-8 lights. it's gorgeous and i've received so many compliments on it. And Ballard's prices are very reasonable! February 26, 2012
This mirror is so beautiful! It arrived carefully packed and is exactly as depicted in the catalog. I love the mirror's retro feel and the fact that I did not have to spend hours scouring antique stores looking for it. The actual mirror has a very cool reflection and is perfect for a bedroom/living room! I am thrilled with this purchase and felt it was a great value for the money! October 31, 2012
Stunning Starburst Mirror This starburst mirror is just the right size for an accent wall or hallway. The mirror itself is concave, so it's decorative, not for checking make-up. Beautiful antique finish goes with any decor. So glad I finally found one that was reasonably priced and smaller in size. November 7, 2012
Sparkle and charm I purchased two of these sunburst mirrors. I have one hanging on either side of an antique hutch in my dining room. The mirrors add the perfect sparkle to that wall. I love that the mirrors look silver while the frame is antiqued gold. It works well with both the silver and gold in my dishes. The mirrors are excellent quality at a reasonable price. I love that the mirrors are convex. This gives them character. I like that the frame is metal instead of resin. It is lightweight and won't chip easily like resin can do. I love the antiqued color--not too brassy or bright. The metal braid encircling the mirror is a nice detail. The mirror was very well packaged and arrived without damage. I found them easy to hang. I was especially pleased that the hangers were so standardized since I was hanging two on the same wall and needed them to line up perfectly. March 1, 2014
Very pleased with purchase I'm very happy with this mirror. The glass is convex and--along with the rope-look detailing--gives the mirror an antique look. The frame is made of a fairly light-weight metal, so it's easy to hang and easy on the wall as well. Even so, it looks substantial and much heavier than it is. Just a handsome, tasteful piece that would go with a lot of different styles and decors. March 16, 2014
worth the wait The sunburst took forever to arrive but I just love it. It is exactly as it appears on line. It is slightly distressed and has some black streaks on it that look great. It goes very well with a black, shabby chic mirror I have. June 16, 2012
As seen in the magazine The mirror lived up to it's picture in the catalogue --it was a gift for my daughter's new apartment and she was thrilled. Will probably order another one for myself. December 29, 2011
Perfect for my living room Mirror is beautiful and stylish. Matches a picture frame that goes underneath. It is lightweight, it reflects light from the window. Exactly what I was hoping it would be. November 30, 2011
Beautiful! Better than expected! The description said it was a cast product. Surprised to see is was metal with a nice antique finish. And the mirror is convex. March 2, 2014
Sunburst Mirror for sure Sunburst is the perfect name for these mirrors. I bought 2 and I love them. I hung one on each side of a big picture window in our family room. They make me smile! March 30, 2011
Love it. Looks as presented and fits my room just like I wanted. The 20% coupon made it a no-brainier. Not heavy, so it was easy to hang. March 1, 2014
OK I like the size, but for the price point, the quality is not that good. March 2, 2014
Better than I thought it would be! This mirror has a concave mirror! It looked like this was a possibility from the photos, but when I called Ballard to inquire, I was told it was flat. I was delighted when it arrived, but frustrated that I almost did not purchase it due to incorrect info. July 16, 2012
WORTH EVERY PENNY I LOVE MY MIRROR.......... IT IS A GREAT ADDITION TO MY MASTER BEDROOM ! IT WOULD LOOK GOOD IN ANY ROOM IF YOU ARE THINKING ABOUT GETTING IT THAN DO IT......... IT IS WORTH IT ! July 29, 2012
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Product:WM772-Suzanne Kasler Sunburst Mirror #4