1
Special Order Ships
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Product Reviews
Ask and Answer
If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Special delivery methods are noted in the item description.
Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:
- Two day service, add $9.95
- Next day service, add $19.95
- Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
To order a fabric swatch, click here.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
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Ballard Designs
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04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Suzanne Kasler Quatrefoil Border Indoor/Outdoor Rug
Overall rating
Rating Breakdown 7 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
0
7 out of 7100%of customers recommend this product.
7
7
Designer Suzanne Kasler loves the classic quatrefoil, indoors or out. Woven of UV protected, 100% polypropylene to resist fading, stains and mildew. To clean, just wash with mild soap or rinse with a hose. Use of a Rug Pad is recommended.
Quatrefoil Border Rug features:
Sizes are approximate
Imported from BelgiumOverall rating
Rating Breakdown 7 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
0
7 out of 7100%of customers recommend this product.
Product Reviews
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Ratings summary
Overall rating
Rating Breakdown 7 reviews
5 stars
6
4 stars
1
3 stars
0
2 stars
0
1 star
0
7 out of 7100%of customers recommend this product.
Better than I hoped for!
PostedMay 22, 2012
I shouldn't get excited over a rug, but I am! I had been searching for months for the perfect rug for my cottage style porch and this is it! After trying other rugs from online stores and my local home centers (all returned) I was bracing myself for this one to be just another one to send back. I am so happy with the first one, than I'm ordering another today in a larger size. Can you imagine a distressed black rug? This is what this one reminds me of. It's not a harsh, comtemporary black but a black with tiny, subtle cream threads running through the center where it looks almost like a black denim - full of texture and character. The pattern reminds me of vintage hooked rugs. Also, the edges of the rug are straight and are finished nicely. It was rolled up and wrinkled when I first opened it, but I simply rolled it up the opposite way then unrolled. The next day, all the wrinkles were gone! Even though I used this rug on my porch, I would also be great in an kitchen or entrance area. I can't say enough good about it!
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Good product - off color
PostedApril 24, 2012
I ordered the terracotta color and it is much more orange/salmon than the website showed. I thought it would be more of a burnt red. That said, overall good looking rug.
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This is a beautiful indoor/outdoor rug!
PostedMarch 23, 2012
I was looking for a rug for my laundry room but was having a hard time finding one to fit my odd dimensions. Not only did I find a rug to fit perfectly from Ballard but it is absolutely beautiful and stylish.
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Small Rug
PostedJune 29, 2011
Purchased the 2x3 for the front door mat, size is perfect and looks great! very pleased with purchase
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