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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Suzanne Kasler Large Gourd Lamp 4.6 5 71 71
Nice lamps but one problem I ordered 2 of the small size lamps. The packaging was very good and assembly was quite easy. After assebling them, I went to install the CFL bulbs that came with the lamps and found it was impossible to install them without removing the harp, which was a bit of a surprise. After plugging them in, I discovered the sockets were 3-way, but the included bulbs were single wattage. That wasn't a problem until my wife wanted 3-way bulbs in both lamps. After removing the harps again to replace the bulbs, I found that the 3-way bulbs were too big for the harps to be reinstalled. In other words, the bulbs were taller than the harp. After finding a taller harp, I discovered why they used such a short harp. The shade was raised just enough to look out of proportion with the lamp. I will try to find a 3-way CFL bulb that will fit the original harps, if there is such a thing. April 20, 2012
True to the product image. I'm happy with the lamp which I purchased in camel. It looks just like the picture, fortunately. I'm especially pleased that it takes a 3-way bulb up to 150 watts. I like having the option of a low light and prefer 150w for reading over 100w, which is the maximum of most lamps. I had to waste some of my time trying to find a harp that would work since the original is very bent. Ballard sent an additional harp with the order but it was not usable, too short. When I put the shade on, it covered a good part of the lamp base making it unattractive and off-balance visually. I bought another harp which didn't work either. Then I jimmy rigged the original by adding pieces of cardboard underneath 'til it looked straight. I shouldn't have had to spend my money time to correct it. The lamp shade is off-white as pictured but turns light beige when the light is on. That's okay with me since it's off most of the time. November 14, 2013
YUCK!! I ordered 2 lamps the gray and the cream. The gray was awful and did not have any life to it. The cream is not really a cream it looked dull not a soft cream. The lamp appeared to be good quality but be careful of the colors. February 16, 2014
Beautiful Addition I had been looking for lamps for our newly remodeled family room. I saw these lamps in Ballard a few months back and kept them in the back of my mind as I looked around. I am the type of person that won't buy something until I have explored all of my options. I looked at a lot of lamps in stores and in catalogs and couldn't find anything I liked. I kept coming back to these lamps. When they went on sale it was like someone said, "time to buy." The lamps arrived in a short time, in perfect condition. They look great in the room and are exactly as I expected. I may change out the shades in the future, but for now I am happy with my purchase. November 28, 2012
Very Stylish Lamps I purchases a set in large (green) for our main living area. THe green is actually a grayish-green but goes well on either side of our cream sofa with sage colored walls. Others have commented on the size, but they are no larger than the lamps I replaced. I also got a smaller pair in french blue (again a greyish blue) for a bedroom and they are also a nice size for a smaller room. They definitely add style! Be sure to pull out the light bulb which is enclosed in the styrofoam packing. It is easy to overlook. March 22, 2012
Lamp base is beautiful, lamp shade is not. The size and shape of this lamp is very pretty. I bought a pair of the cream colored lamps for the table behind the couch. The lamp shade has a large seam that runs down the shade and is very dark and pronounced. I will be looking for new shades, which is disappointing. February 9, 2013
Elegant and timeless Recently purchased two of the Suzanne Kasler Large Gourd Lamps in the Carmel color. Love them. They are simple yet elegant and a style that never seems to go out of fashion. They go beautifully with my earthtone, traditional furnishings, but would also be nice with other different styles, such as contemporary and eclectic. They were delivered in quick order and although the shades arrived with some damage, Ballard Designs promptly remedied the problem by sending out replacement shades. It has been a pleasure to be the recipeint of excellent customer service. Thank you Ballard Designs. December 12, 2012
The Right Purchase I was a little apprehensive about buying lamps from a catalog. I've been looking for two lamps for my family room for almost a year now. When I saw the gourd lamps, they caught my eye. I absolutely love my new lamps. They compliment my new furniture that was easier to find than lamps. Delivery was faster than I expected, the lamps were in excellent condition and displayed within ten minutes. I've been a customer of Ballard for quite some time now and they always come through for me. Merchandise was delivered in perfect condition. I would definitely recommend these lamps November 8, 2012
Good buy for the money I love the shape and size of this lamp. The shade is beautiful as well. However, the switch to turn the lamp on and off is poor quality. I bought the ivory color but it really is more gray than ivory. All in all - it's still a good buy for the money. February 12, 2012
Great purchase! I bought two of the large size lamps for my end tables in my living room and they are perfect! I purchased the gray green and they are very true to the color pictured and beautiful! I was impressed with the quality and liked the fact that they accommodate a three-way bulb. They were packaged excellently and came in perfect condition! I couldn't be more pleased with the purchase! September 5, 2012
Beautiful lamp and shade Our light blue lamps are perfect in our family room. The lamps arrived in perfect condition with the proper three way bulbs- a plesent suprise. Another part of the shipment needed to be returned for an error on our part- Ballard customer service was wonderful and corrections made at no cost. Our first place to look for home furnishing. Thank you March 29, 2014
You will love these lamps! I was hesitant to spend this amount of money on lamps I had not seen up close, but the Ballard representative assured me that I could return them at Ballard's expense if I didn't like them. These arrived quickly and were well-packaged. I absolutely LOVE these lamps! I got them in the camel color, which goes nicely against my caramel-colored walls. The lamps are "there" and definitely have a presence, but are not the first thing you notice in the room which is perfect. I ordered the oatmeal linen Couture drum shades which contrast nicely with the lamp base (the white shades were too stark for my room). These lamps are nicer and more expensive-looking than anything I found in high-end furniture stores. Couldn't be happier. December 27, 2012
mink color looks more taupe My lamp just arrived and the shade is nice but the color of the base doesn't look like the picture on line or in the catalog. Mink looks taupe, with not even a hint of orange or terra cotta. It will work but not what I expected. November 22, 2013
Has potential The lamp base is very nice with a classic shape & good colors. However, the lamp shade is poor quality & has flaws...some bumps, snags, lines...instead of looking smooth & seamless. July 17, 2013
Nice Blue Color - Horrible packaging I bought this lamp to go on top of a Secretary desk in my home office. Nice size without being too small or large and provides a hint of color. The only reason it doesn't get five stars is the packaging. The styrofoam packaging was such a mess - it disintegrated and stuck to everything. It took 15 minutes to clean the room after taking the lamp out of the box. November 16, 2013
Beautiful lamp! I purchased two large camel lamps. Although beautiful, the color is more tan than camel, but neutral enough to work. They are more than impressive in person than online. One arrived with a damaged lamp shade which customer service promptly replaced. Overall, these are truly beautiful and look fantastic! February 2, 2012
Good value and stylish lamps I purchased the small lamp in Cream and the large lamp in French Blue. Overall, very satisfied with the lamps. They were packed very well and the shades are in perfect condition. The French Blue lamp I received is more gray in color, with just a "hint" of light blue. I would have preferred it to be a tad more blue, but it still seems to work with my decor. Note: lamps come with an included 100 watt-equivalent CFL, but the light bulb specifically says not to use it with a 3-way lamp, and these lamps are 3-way. August 19, 2011
Simple design in beautiful muted colors. I bought a pair of lamps in gray-green to flank my sofa. Great quality & simple design. Includes two harps for different shades heights. December 21, 2012
Best lamps ever. Love the clean lines of this lamp and they come with the perfect drum shade......a real bargain. I have purchased 5 so far , two for the bedroom, one for family room and two for living room. totally updated my house. October 19, 2011
The "cream" lamp is white! Disappointed!!! I ordered the cream color of this lamp for my daughter's room after searching extensively online for "just the right lamp" for the space. I deliberated extensively and considered lamps which were much pricier than this one. Ultimately, I thought the shape of this lamp was classic and simple and the lines clean; the cream color would be neutral so that if she changed other colors in her room in the future, it would still work. I'm very disappointed that the "cream" color of the lamp base is not cream at all - it's white, with slight undertones of gray. The shade is cream and, I have to say, the two don't go together. I would say the overall quality of the lamp is fair - you get what you pay for. Very disappointed with the color and am considering returning the piece (despite the cost of the postage) just to prove the point. What a shame. Disappointed! September 12, 2013
You get what you pay for From the very positive reviews, I thought that this lamp would be just the thing for my family room. I am sorry to say that it is very mediocre, and if it wasn't such a hassle I would send it back. The proportions don't work particularly well...the base looks anemic under the very large shade, which looks yellow, not white when the lamp is on. I ordered the grey green, which looks more grey than green. It's not the ugliest lamp I have ever seen. It's just rather ungainly and the colors are bad. Oh well. December 20, 2012
Great lamp for any room! This lamp looks elegant in my living room in cream, but I am planning to get another in French blue for my study. Its simple, classic lines makes it both up-to-date and traditional. You can position the shade at two different levels, depending on what kind of light bulb you want. I have my lamp on a mirrored table where it harmonizes with the table without being too glitzy. Great lamp! September 15, 2012
Awesome lamp + awesome price!!! I bought two of these in white for our master bedroom. Love love love them!!!! Just gorgeous and they look way more expensive than they are! May 1, 2013
Love these lamps! These lamps are great looking. Very good quality and they are so versatile. February 22, 2014
This lamp is great I have been looking for lamps for about six months when I came across these. I bought the cream color so they can go with anything. They look beautiful in my living room. Best of all I got them on sale. February 9, 2014
Lovely Gourd Lamps by Suzanne Kasler! I ordered two of these lamps in french blue and I absolutely love them. I have them placed on either side of a large sofa (94") and they are just the right scale. I am sure that they would also look well with other sofa sizes. The style, color and shape are wonderful. If you are searching for a beautiful lamp at a fair value, I would definitely recommend this one. February 3, 2012
The perfect choice! These lamps are perfect on our bedside tables.....lovely finish with a nice shade. We purchased the ivory, which I would call a light bone/very pale grey combination.....kind of unusual and pretty. The color goes with everything. We chose the pewter finials from among the offerings, and they too, are made well and look great. They go with the pewter knobs on our chest of drawers. Also, the height of the small size lamp is good for bedside, or any accent place in the home. I really like the shape......great lamps! September 9, 2011
beautiful and loved it came with light bulbs Although I waited quite awhile, it was well worth it! February 8, 2014
Beautiful Lamps I really like the lamps. They are a great shape and finish. I wish the colors were a little deeper, though, as they appear in the photos. They gray looks browner and the gold looks golder than they actually are. December 31, 2011
beautiful lamps! Lamps are beautiful. They are a very light camel tone. The shades are quite large so I might switch them out for something a little less imposing. These are lamps that could fit a multitude of styles and rooms. January 13, 2013
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