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Special Order Ships
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Product Reviews
Ask and Answer
If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.
*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.
We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.
Special delivery methods are noted in the item description.
Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.
Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.
In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.
Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:
- Two day service, add $9.95
- Next day service, add $19.95
- Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)
Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.
Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.
To order a fabric swatch, click here.
We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.
Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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Ballard Designs
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04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Suzanne Kasler Bordered Initial Coir Mat
Overall rating
Rating Breakdown 20 reviews
5 stars
8
4 stars
2
3 stars
4
2 stars
6
1 star
0
12 out of 1963%of customers recommend this product.
20
20
Greet your guests with the simple, understated style of award-winning designer, Suzanne Kasler. The border surrounding her Initial Coir Rug gives it just the right amount of pop. Add up to 3 letters or numbers for a custom look. Large size is ideal for double doors.
SK Bordered Coir Mat features:
Woven of natural 100% coir
Hand stenciled
Fade-resistant
Imported
*Allow 3 to 5 days for monogramming plus shipping time. *Monogramming is FREE – a $6.00 value. *Please note that personalized items are non-returnable.Overall rating
Rating Breakdown 20 reviews
5 stars
8
4 stars
2
3 stars
4
2 stars
6
1 star
0
12 out of 1963%of customers recommend this product.
Product Reviews
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Ratings summary
Overall rating
Rating Breakdown 20 reviews
5 stars
8
4 stars
2
3 stars
4
2 stars
6
1 star
0
12 out of 1963%of customers recommend this product.
Cannot see initial or border....
PostedApril 14, 2012
I was very disappointed when I received the rug in brown. The color of the initial and border is almost identical to the overall color of the rug making it almost impossible to distinguish. It looks as though the rug has been sitting in the sun all summer and is completely faded. I bought it replace my faded rug currently on my front porch - the old faded rug actually looks better than this one.
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Super striking!
PostedFebruary 3, 2012
Beautiful welcome mat. Nice and big. Exactly what I was looking for!
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Looks are good
PostedJanuary 18, 2012
I like the looks overall of this Mat. I was a little disappointed that the border and printing was so light. But we've only had it a few weeks and it's fading very rapidly and i'm very disappointed in that. The mat is fine, it's the printing that is the disappointment.
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Not completely satisfied
PostedJanuary 16, 2012
The contrast of the border and house number on the mat is not visible.
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