GUEST
Shipping To: true
Return to Shopping Cart
false header 1 10091
false header 2 10091
  20 5 20 More... More... image html 2000 100
 
Please enter valid email address. Your password will be reset and sent to your email account.
Enter your Email Address and click 'Continue'
Example: name@domain.com For further assistance in retrieving your
password, please call:

(800) 536-7551
Submit Cancel Forgot Password Close /BallardDesigns/US/Global/Popups/forgot_password Enter your email address:
18

If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our "Bring Home Ballard: collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Bring Home Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

false
false
false pdp {"scheme":"product1_cr"}
false pdp {"scheme":"product2_cr"}
Suzanne Kasler Antler Personalized Coir Mat 1.6 5 11 11
What a waste! Waited over 2 months for this mat. Ordered one for our home and one for our office. Both rugs are useless. They shed and the design was completely worn off within 1 month. What a dissapointment. Can't believe they are still selling these things! November 15, 2014
POOR quality I purchased 5 of these for gifts last fall. It took 6 months for them to fill the order! The personalization has come off with the first rain even though they are under covered areas; once they get damp, the personalization fades/washes out and the rug itself takes FOREVER to dry. The constant shedding of the material is also a big annoyance for everyone that received one. HUGE disappointment. Not what i expected out of Ballard Designs quality. Would not recommend at all!! November 2, 2014
Had to throw it away after 1 week I put this near a door with low to moderate traffic. The antlers and personalization wore off WITHIN 1 WEEK. I was so excited when I received it after waiting for several months. What a letdown. October 27, 2014
Do not order I ordered this rug in December as a gift and I didn't receive it until May. Within a month the lettering was so faded you couldn't read it, and shortly thereafter the rug began "shedding" so bad it had to be thrown away. This rug was a waste of money. Do not order. September 15, 2014
2 next>>
Product:RD316-Suzanne Kasler Antler Personalized Coir Mat
0

Welcome to your Idea Board

  1. Grab your favorite Ballard items from the site, and drag and drop them here
  2. Login/Register if you want to save your board for later
???WCM_CHOKING_HAZARD_CONTENT_1???