Ballard Designs
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Suzanne Kasler Accent Ornaments

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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)

Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 3.7 out of 5 by 19 reviewers.
Rated 5 out of 5 by Outstanding & So Elegant I am a Christmas junky. I was looking for small balls for small table top trees. Yes the small are small and would get lost on a big tree but it's just what I was looking for. They have a vintage look and are perfect. The color of them is so soft and elegant with a pearl glow, and they scream quality. I absolutly love them. You will not be disappointed but if you have a big tree the small ones will not be the ones you are looking for. Disappointed to the reviews saying they are too small. Look at the size. No you will not get 12 beautiful, quality ornament balls for $7.99 and they are lovely. I am only back here to order more. Did I say I LOVE these? February 8, 2015
Rated 5 out of 5 by I love these I love the unusual selection of colors in this set. They set the tone for my whole tree. January 28, 2016
Rated 5 out of 5 by Love these classy ornaments! These ornaments are beautifully made--the colors have a great "pearly" luster to them. I have the smaller ones for a small Christmas tree and the larger ones will be used for our big tree. These are a fantastic deal! October 20, 2016
Rated 4 out of 5 by Lovely, but poor packing Thanking fully I ordered 2 boxes of 12 since 5 where received broken. I opened the interior boxes in the kitchen when my dogs were with me and I was barefoot. I suggest opening the package over the garbage can to catch all the shards of glass. They are pretty, but pricey if you lose too many in shipping, December 11, 2013
Rated 4 out of 5 by As pictured I ordered the green in both sizes. The small ornaments are really small and would not add much to a large tree. I have small artificial trees and place them throughout the house, so I can use the small ones on those trees. I like the green and will accent with the cream ones which I also ordered. January 8, 2014
Rated 4 out of 5 by Beautiful colors A beautiful variety of colors. Some were scratched when I received them, so I only gave 4 stars. January 8, 2014
Rated 4 out of 5 by Delightfully understated elegance! A classic filler for a traditionally elegant Christmas tree! March 30, 2014
Rated 4 out of 5 by Miniture gems to gleam amid the boughs! Pretty little bulbs to brighten up smal niches of a Christmas tree! March 30, 2014
Rated 4 out of 5 by beautiful color as beautiful as pictured; looking forward to using this season on a 'special' tree featuring family heirloom ornaments September 15, 2015
Rated 3 out of 5 by small aver very small The small ones are very small - about the size of a gumball. They are so small, they get lost in the tree. You can't see them. They would be fine for a metal, table-top tree, I suppose. The pearlessence color - almost a gray-ivory - is pretty. I also received the "Set of 5 Glass Finial Ornaments" as a gift. If they came with gift card, I'd probably send them back. They look very cheap and sound/feel like plastic, even though described as glass. You can see the mold marks on the sides. December 12, 2013
Rated 3 out of 5 by Beautiful but tiny Hoped that these ornaments would be similar to some that have been in the family a long time and have broken over time. They are beautiful, with great color and dimension, but are much smaller than I hoped. I think maybe they are an inch if you count the metal top! One of them was broken on arrival, but I didn't bother to report it, as I didn't want to send them back and have the next batch be worse. The only other disapointing thing is that some of the best colors are only on 2 ornaments, while the less colorful ones (like white) came with 4. I may decide to order the larger ones of my favorite colors. January 8, 2014
Rated 2 out of 5 by Very Tiny Ornaments Good quality, just very small. Cream is more of a beige color. December 12, 2013
Rated 2 out of 5 by Disappointed with quality I found the ornaments to be very thin and fragile for the money. One arrived broken. I thought that they were packed appropriately. The colors were not as outstanding as pictured in the catalog. I would not order them again. Will probably use them in a clear bowl next year instead of the tree due to their fragile nature and the money invested. January 10, 2014
Rated 1 out of 5 by Disappointed I was hoping they would have had a vintage look to them but they are the same ornaments at most of the big box stores. They are the size of a large grape so very tiny. A couple arrived broken and it just was not cost effective to send them back October 26, 2015
Rated 1 out of 5 by Unfull box Box only had 22 ornaments and one of the 22 was broken. The 21 usable ornaments had marks and the application of the color was very poor. Very unimpressed with the quality for the money. Very, very disappointed with this purchase. November 28, 2016
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Product:-Suzanne Kasler Accent Ornaments

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