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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Rated 4.4 out of 5 by 39 reviewers.
Rated 5 out of 5 by Terrific porch swing for smaller areas! We bought this swing last year for a rental cottage in Cashiers NC mountains called the Hobbit House...it's on a covered porch but does get some rain in. The cushions have held up beautifully even with a lot of use. As Cashiers is a moist area, we just use chlorox cleanup spray when the cushions need it, and it stays looking great. Plus you style it any way you want with additional pillows. I don't agree with a previous reviewer that the color or fabric quality is lacking in any way ...and It's perfectly sized. If you'd like to see it on our porch to get a better feel for how it appears, I added a picture to the review. Oh, and we also chose the Ballard Baldwin sofa in white duck slipcovers which looks amazing! All our guests adore the swing...it had been home to many glasses of wine in the evenings and cups of coffee in the morning... June 21, 2016
Rated 5 out of 5 by Great. Love it. Bought it for my Fl. House and liked it so much, I bought another one for my home in Ct. June 17, 2016
Rated 5 out of 5 by Love this swing!!! This swing is the perfect size for my screened porch. I love that all the cushions come with the swing. Assembly was fairly easy. Great, comfortable swing! June 17, 2016
Rated 3 out of 5 by Great design and comfortable We are very happy with the design and comfort of the porch swing, however, we are very unhappy with the look and feel of the cushion/pillows. The fabric is not a true natural color. It has a yellowish tone which is unattractive with the white wash and the a quality is poor. We have 4 of the Laurel collection outdoor wicker chairs and the fabric covering on the cushions is much higher quality cotton duck. Considering the high cost of the swing, we hope you will consider giving us the option of upgraded fabric on the cushion. We had considered buying another swing for the opposite end of our porch but not sure that we will given the poor quality of the fabric covering. June 6, 2016
  • 2016-06-26 T09:41:15.786-05:00
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Product:MI440-Sunday Porch Swing
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