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If you're not happy, we're not happy. So here's the deal. If you're dissatisfied with your Ballard purchase for any reason, just return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees). It's that simple. We guarantee it.

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

Please make your personalization selections below including entering characters (remember to scroll to ensure you are viewing all available options).
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Select Option: Options Personalize: (You can add personalization to the item) PERSONALIZE THIS ITEM EDIT Quantity Price: Zoom Product Details Item# View Images Item: Tell a Friend Email A Specialist Live Chat true false false Additional Views Larger View Availability Email A Specialist Add to wish List ADD TO CART Update Price Range: Additional Information: Zoom Viewer Close Ballard Designs We apologize, but this item is no longer available. {0} Services per unit {1} 04-Threshold Delivery,60-In Home Delivery,33-Oversized Delivery,ESB60-In Home Upgrade
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Sunbrella Bordered Seagrass Rug
Overall rating 
4.1 / 5
4.1 / 5
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
3
4 stars
3
3 stars
0
2 stars
1
1 star
0
6 out of 786%of customers recommend this product.
7
7 We've added the legendary performance of Sunbrella to our popular seagrass rugs, so you can spot clean edges after spills and heavy traffic. Woven in a 4-over-4 basket weave of natural seagrass, the fibers' light natural green hue will mellow to a warm golden beige over time. Sunbrella® Bordered Seagrass Rug features: Latex backed for added durability Imported Use of a Rug Pad is recommended
Overall rating 
4.1 / 5
4.1 / 5
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
3
4 stars
3
3 stars
0
2 stars
1
1 star
0
6 out of 786%of customers recommend this product.
Product Reviews
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Ratings summary
Overall rating 
4.1 / 5
4.1 / 5
Open Ratings Snapshot
Rating Breakdown 7 reviews
5 stars
3
4 stars
3
3 stars
0
2 stars
1
1 star
0
6 out of 786%of customers recommend this product.
Product ReviewsReview This Product
Overall rating 
5 / 5
5 / 5
from Chicago, IL
I would recommend this to a friend!
Great rug for the money
PostedApril 21, 2012
The rug looks beautiful on my porch and was reasonably priced. The seagrass does have a smell that went away after being down and out of the bag for a couple of days.
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Overall rating 
4 / 5
4 / 5
from Boston, MA
I would recommend this to a friend!
very pleased!
PostedFebruary 8, 2012
Loved the quality of the rug! Very thick and textured! The border is more gray than taupe (but I am happy with that since it works with my color scheme). It did not smell as badly as other reviewers cautioned sea grass might smell. There was one raised loop in the weave, but it is hidden under a sofa. A natural imperfection I suppose. I am sure it could have been eased into place if needed. Very pleased and would certainly order this again for another room!
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Overall rating 
5 / 5
5 / 5
from clinton,ms.
I would recommend this to a friend!
Great rug and great style
PostedFebruary 3, 2012
I was very pleased with the texture, color, and size of the rug I ordered. It was the perfect rug to use after entering the house from the backyard. It is very stylish and does not compete with other things going on around it. I especially like the fact that it is a sunbrella product.
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Overall rating 
4 / 5
4 / 5
from Mystic, CT
I would recommend this to a friend!
Definitely a natural look
PostedJanuary 28, 2012
I love seagrass and natural fiber rugs. This seagrass rug is fine but shows every spot and came with natural discolorations which almost make it look "soiled" in places.
However, it should age well taking on a darker color with time.
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