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If you're not happy, we're not happy. That's where our "Love It or Send It Back" policy comes in. If you're dissatisfied with your Ballard purchase for any reason, you can return it within 90 days of the ship date for an exchange or full refund* (excluding Shipping & Processing fees).

You are invited to try items within our Best of Ballard collection risk-free for 30 days. If you're not satisfied, we will refund the purchase price AND shipping costs. Best of Ballard items are exempt from additional discounts and free shipping offers.

If you don't absolutely love your new slipcovered seating or upholstered seating for any reason, return it within 10 days of delivery absolutely free – we'll even pay the return shipping. It's that simple. We guarantee it. Now doesn't that make you happy?

*Excludes personalized, customized, monogrammed or COM (customer's own material) unless defective.

We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice. Delivery is typically 2-3 weeks from the date item is shipped but may vary depending on your residence and location of shipment pickup.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 4 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $6.00 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

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Storm Over The Marsh Art Stretched Canvas is rated 4.8 out of 5 by 9.
Rated 5 out of 5 by from Perfect!!!! I love the marsh and looked at many art pieces over the months after my recent move. This was and is THE ONE! Very dramatic and draws you into it. Perfect focal point for the space. Will definitely look into more works of this artist.
Date published: 2014-12-08
Rated 5 out of 5 by from Mesmerizing I have had my eye on this canvas for some time. It did not disappoint. I live in the Lowcountry, and around here we wait for a stormy day, and now I have that everyday.
Date published: 2015-01-18
Rated 5 out of 5 by from Blustery days. I love to stay in on a stormy day, drink tea, and watch the sky brewing. This painting reminds me of that. It is beautiful. It goes well with chartreuse, citrine, black/white/gray- neutrals. I have a vaulted ceiling. The room was quite nondescript and the print that I'd hung over the couch did not add anything to the room. It was very difficult from the pictures on line to tell what size to get for the space. As the picture is vertical, the regular size guidelines didn't quite work. I finally got brown paper, cut to size and taped it to the wall in the various sizes available. I got the medium size of this (30x40) and it was plenty big enough. Add some Chartreuse pillows and the room came alive! Just the right pop of color in a neutral room. Everyone comments on it! I think that this is the most beautiful picture that I have ever hung even though its dark and not a usual, bright, "happy" picture. See my photo below. It looks even better in person!!
Date published: 2015-11-10
Rated 5 out of 5 by from Love this art work The colors, the size, and the feeling I get when I look at it. It never gets old. Love me some James McLaughlin Way and I wish Ballard Designs offered more of his work.
Date published: 2016-07-01
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