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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Square Tufted Storage Ottoman 4.7 5 14 14
Love this ottoman! I had this upholstered in fabric that I provided and it looks great. I searched all over for a square storage ottoman that was more traditional in style. This is the perfect piece. Ballard completed my order much faster than I had anticipated. July 7, 2012
sunbrella material is topnotch!! Very expensive, usable storage, great fit for the spot I needed, great additional piece of seating when needed and a good table top. Love that it is on wheels, but caution with hardwood floors - I already have a scratch. Poor effort in shipping, the box was ripped all over, and left open to the elements - hate the shipping end of Ballards products, not alot of effort for the money that you spend. May 25, 2012
A quality piece of furniture! This ottoman is beautiful ! I truly like it- it compliments the furniture in my den perfectly. My only disappointment is that the fabric I was sent a sample of ended up being discontinued, so I had to settle for my second choice. April 1, 2012
Very pleased The quality of this ottoman is excellent, very happy with my purchase September 14, 2011
Beautiful piece! We received our ottoman a few weeks ago and love it! The legs especially are beautiful and we love the wheels. We got it in an indoor/outdoor geometric fabric and it looks terrific. It has a lot of storage and didn't take as long to get as they told us. Everyone who sees it compliments us on it. We definitely recommend it (note: I got a fabric sample before ordering). Hoping the tufting holds up to my family but so far so good. September 7, 2011
Super Nice Piece Of Furniture I ordered 5 pieces, all in the desert chenille, beautiful fabric. The delivery will be several weeks out for it is ordered then made, but worth the wait. This piece of furniture is made extremely nice and surpassed my expectations upon arrival. I suggest ordering the fabric swatches, much easier to determine in person what fabric will work nicer than another and colors are always off on the computer. if you are considering, no worries, its just beautiful. August 2, 2011
great ottoman I've been looking for the perfect ottoman for a while and this is it! Lots of storage, comfy but firm top (good for balancing a tray of drinks), the wheels give it more flexibility. I wish I'd chosen a slightly darker color upholstery but otherwise, it's perfect July 20, 2011
Like ottoman, but fabric choice not good for item. Only problem is fabric I chose. I chose burlap. Well, it would be nice to have been informed that you can see the fabric under the burlap through it. You can see the white fabric. Would have made sense to use a cheap cotton fabric which was very close to color of burlap!!! July 6, 2011
Really nice product but slow to ship This is a great ottoman-very well made and comfortable. It did take a long time to receive as the material has to be ordered then sent to factory then made then shipped. Not for someone in a hurry-allow 8 weeks. March 16, 2011
practical and beautiful item The storage ottomoan looks beautiful in the Ballard fabric that was used and the storage feature is incredibly practical. The storage is very roomy. We store up to 5 large blankets in it. The storage would also be great for games, books, toys, etc. The ottoman is great for putting your feet up, playing games on or for using as a table with a tray. March 16, 2011
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UO051-Square Tufted Storage Ottoman