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We want you to be happy. If for any reason you are dissatisfied with your purchase, simply return it within 90 days of the ship date for an exchange or refund (excluding Shipping & Processing fees). All products are guaranteed from defects for a full year.

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department at 1-800-536-7551 and a representative will be glad to arrange a return or exchange for you.

Please note: Any items that are monogrammed, customized, Customer's Own Material (COM), or made-to-order cannot be returned or exchanged unless damaged or defective. Defective items will be exchanged unless no longer available, in which case a Merchandise Certificate will be issued. Once a returned item is received in our warehouse, the return or exchange will be processed immediately. For credit card orders, you can expect to see your refund credit within 72 hours. For check and money orders, you can expect to receive your refund check within 7-10 business days.

Special delivery methods are noted in the item description.

Standard Delivery
Orders are shipped by standard ground and usually arrive within 3-7 business days. Items ordered at the same time may not be delivered together.

Threshold Delivery
Threshold Deliveries are made by standard truck, unloaded by the driver and placed inside the first-floor doorway, garage or covered area of your choice.

In-Home Delivery
In-Home Deliveries are made by standard truck, placed inside your home wherever you like, inspected, and the packaging removed. Please allow an additional 2-3 weeks from Ship Date for your order to arrive. An agent will call to schedule your delivery. (Not available in all states.)

O/S (Oversized) Delivery
Items that are heavy or bulky are subject to an Oversized Delivery surcharge. This charge is listed after the item price.

Express Delivery
Express orders received by 3 p.m. EST are shipped the same day.
For items under 15 lb., the following Express Delivery rates apply:

  • Two day service, add $9.95
  • Next day service, add $19.95
  • Alaska, Puerto Rico, USVI & Hawaii, add $9.95 (Express Delivery required)


Call 1-800-536-7551 for Express Delivery charges for items over 15 lb.

Swatch Shipping
Ballard Designs offers up to 10 free swatches for all of our fabrics for a small fee of $5.95 for shipping and processing. It will take 3-7 business days for your swatches to arrive. The swatches are approximately a 3" X 3" square.

To order a fabric swatch, click here.

We do offer some rug, leather, and wallpaper swatches. To see if the swatch is available, please call us at 800-367-2775.

FINISH View larger More views Email a specialist OVERVIEW specifications Supply your own fabric /webapp/wcs/stores/servlet/COMShopFabricsView /webapp/wcs/stores/servlet/COMShopPricingView COLORS: Show All All Patterns All Types All Grades *For fabric names and description hold mouse over the swatch. Refine Your Fabric Choices with the check boxes below. Select your fabric and finish choice from below to see pricing and availability. PATTERN TYPE GRADE FABRICS Size FABRIC: ORDER A FABRIC SWATCH Please Select a ADD TO CART TELL A FRIEND ADD TO GIFT REGISTRY / Wish List Quantity *Actual fabric colors may vary from web representation based on individual monitor settings.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Need help with your order? Call 800-536-7551 PRINT YOUR SELECTION You have added a swatch of {0} to your cart. To make your fabric selections easier, we offer free swatches of all our fabrics, leathers and most rugs ($5.95 Shipping & Processing).
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Square Tufted Storage Ottoman 4.7 5 18 18
Great for the price This ottoman is perfect for my home. It is well made and very sturdy. I love my fabric choice ( got sample first). Of course no problem to screw on four legs. If you're looking for a good sized storage ottoman, this is for you. March 18, 2015
Perfectly Wonderful Ottoman-Thank You! I have been looking for an ottoman that would fit in my rather small area for my guest room in front of my love seat and this worked great! I wanted something that could be used as a foot rest as well as a table or extra seating. It is very well made, a nice solid piece, has the bonus of extra storage space, has castor wheels to move it about if needed and a hinged lid that will not come down on your fingers when storing stuff in it. I had it upholstered in Ballard Design's material Alex Beige (which is actually a pale sage green with a grayish tint, I ordered a swatch to make sure it was the color I wanted) and it is just beautiful! It took awhile to get but it was worth the wait. It was packaged great and all you have to do is screw on the castor wheels, very easy. I'm very glad Ballard has this to offer. It is a piece that will be around for many years to come-Thanks again! March 15, 2015
Looks beautiful & very well made! My ottoman has been made beautifully and the process was very easily accomplished. Kudos to Ballard. My one complaint is that it doesn't move around on the little wheels very easily, I don't understand why not ... it's on wood floors?? I do move it around daily, close to the sofa for our legs at night. I would love to start receiving your catalogue in the mail. Thank you. February 27, 2015
Wheels damage floors Do you have replacement wheels that are not steel? Otherwise this is a very handy product which allowsd storage of sheets, pillows etc. in front of my sofabed. It has a nice quality look to it. November 22, 2014
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*Colors can vary from screen to screen, so it's good idea to order a swatch before completing your order. We offer free swatches of all our fabrics, leathers and most rugs for just $5.95 Shipping & Processing; 10-swatch maximum. Swatches are approximately 3" x 3". Please allow 3-7 business days for delivery.
*Your credit card will be charged for the fabric used on your upholstered product separate from the frame.
Product:UO051-Square Tufted Storage Ottoman
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